Pivony

Pivony

商业智能平台

Claymont,Delaware 4,903 位关注者

AI-Powered Consumer Intelligence Platform. For visionary Customer Experience, E-commerce, Marketing, and Product Teams.

关于我们

With ever-evolving technology comes ever-evolving consumer beliefs and behaviors. To keep up with these changes, companies must leverage deep consumer insights with speed and efficiency. With Pivony, we provide a platform which uncovers these valuable insights through the vast processing capabilities of artificial intelligence, thereby enabling and empowering companies to take fast decisive action based on those insights. Customer Service, User Experience Researchers, Marketing and Product Development professionals using Pivony can track time-based participation vs time-based sentiment levels, along with detailed sentiment and intent analysis of consumer reviews. Access to these types of insights can help increase growth, ensure continued business relevancy and user satisfaction. One of Pivony's greatest advantages is that it is integrated with the major data platforms where customers share their experiences, including social media, app reviews, customer complaint websites, customer service tickets (Zendesk), and livechats. Therefore, with Pivony, companies can enjoy the convenience of having all their consumer feedback analyzed and categorized in one place. Additionally, Pivony users also can upload internally collected data, call center conversations, chatbot conversations, surveys, and emails. With a simple, easy-to-use interface, it takes only 3 clicks to create a TopicBoard! Let AI-powered Pivony discover the undiscovered trends for you, with advanced topic exploration and deep-dive topic analysis. Pivony dashboards are tailor-made, dynamic, and continuously updated with fresh data. Companies using Pivony are always in the know, being alerted via email with the latest submitted reviews and emerging topics. Be on the pulse. Join the AI revolution today. Join our team. www.pivony.com/join-our-team

网站
https://www.pivony.com
所属行业
商业智能平台
规模
11-50 人
总部
Claymont,Delaware
类型
私人持股
创立
2020
领域
Artificial Intelligence、Customer Experience Software、Social Intelligence和Product Analytics

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地点

Pivony员工

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