p!ng

While waiting for my train today at Starbucks, I noticed the pick-up counter was full. Many drinks and food were sitting untouched for the 15 minutes I was there. It reminded me how we solved this exact problem with p!ng. Using fancy presence tech we developed for p!ng, they only start preparing your order at the perfect time, ensuring it’s always hot, fresh, and ready as soon as you arrive. Cold coffee and wasted food? A thing of the past. Learn more here: https://www.pingthru.com Thoughtful technology makes life easier. p.s. Yes, you can order the night before, and it'll still be piping hot!

I'm thrilled to see customer reactions taking the spotlight in this news clip! At p!ng, the best part of our day is seeing people's responses when we flawlessly serve their drinks upon arrival. While perfection isn't guaranteed, Jane Lo and I are dedicated to enhancing our processes continuously. The true insight into customer preferences and reactions comes from hands-on operation. Check out the feature here: https://lnkd.in/e3pbGkVS

This Thursday, 9/19, join us for "It's Your Time! Building Connections, Diverse Teams, and Future-Ready Strategy Sessions! Our Thursday kicks off at 4pm! ?? From 4-4:45pm | Join the Boston Django Meetup Group! Join this community of developers aroundDjango, a high-level Python web framework that encourages rapid development and clean, pragmatic design. ?? All evening | Find top talent with Northeastern University College of Engineering Co-op featuring Debbie Steiner Hayes. Learn how multidisciplinary engineers from their program can help you and your business! ?? All evening | Pick up an Office Hours slot with Nathaniel Rippin, a seasoned Consultant to talk about challenges in organizational change and scaling. Limited spots available - pre-register link is below. ?? From 4:45pm - 5:45pm | Join Sbur's On-Demand Advisory Board featuring p!ng! If you have experience in AI and the Foodtech space, join on this conversation to help this startup move forward! Limited to 15 participants. ?? From 5:00pm - 6:00pm | We're welcoming Mass Technology Leadership Council's Tech Runs Boston: The Power of Mentorship featuring Igor Bratslaver and Mateo Chaney-Martínez. You won't want to miss this! ?? From 6:00pm - 7:00pm | Join Stephanie Kord Miller to hear "5 Habits to Ignite Explosive Business Growth in Any Economy!" She'll share exercises that are tailored to support your 2025 budget planning, ensuring your goals, priorities, and resource needs are fully aligned. ?? From 6:00pm-7:00pm | Join The Loop Lab and Per Scholas to learn how you can be a revolutionary fixture in the future of hiring in the tech industry. Learn approaches to diversify the tech talent pipeline to make it more inclusive IT, cybersecurity, AV tech, and more! Featuring Abraham Lopez, Heather Kay "H. Kay" Howard, Ladi Olaoye, and more! You do not want to miss this! See you there. ??

With AI everywhere, one of the industries where it's starting to make a big difference is in the restaurant/quick service industry. For p!ng, we see it being especially useful from customer service to product customization to building loyalty. The opportunities are endless and exciting! https://lnkd.in/e6wWt8Gv

This made our day! We truly appreciate the dedication and spirit of our first responders. May have to add a little height in the window spec ??

Drone resupply of p!ng pods? When a VTOL leader like Andrew Sousa is visiting, wild futuristic ideas don’t sound so crazy. We would probably make up any excuse to work together again, but this idea is on the roadmap as a solid maybe. Jane says we can work on it after the customer experience is perfect. Thanks for stopping by for a caffeine buzz!

Choosing the right team is hard and so important. A key part of our customer experience is our app with location services. Henry Kirk first reached out to me (cold inmail) on LinkedIn at a critical time in our development and we signed on with Studio.init() shortly afterwards. After hearing our idea, Henry and his team of ex-googlers were quick to understand the concept, believe in our value proposition and begin adding their own creative ideas to improve on it. After meeting Henry for dinner in NYC, we knew we had the right team. We could have chosen to send this work oversees for less, but that would have been a mistake. We've pivoted multiple times throughout the process, but every member of their team chose to stick with us, staying committed and supporting us every step of the way. This tenacity is what makes great product. Now you can see the result of their fine work on the App Store: https://lnkd.in/egaNBSS9