Excited to invest in?Phonely (YC S24). They're redefining how call centers answer the phone by using Voice?AI. With Phonely, any business can use their existing call recordings?to create a create an AI voice twin that can match, or outperform a human agent while reducing overhead by 70% or more. They've built their platform on deterministic LLM's they built?in house which are both faster and more accurate than OpenAI for call center operations. If you run a call center or know someone?who does, let me know! Congrats?Will Bodewes?and?Nisal Ranasinghe!
Phonely (YC S24) is a humanlike AI receptionist that can answer questions, schedule appointments, and transfer calls. You can build your own AI receptionist completely for free today at www.phonely.ai. Missed calls cost businesses tens of thousands of dollars each year. Even if you hire a receptionist or use a call center, they can't always handle every call —humans need breaks and have limitations. To tackle this, Will Bodewes and Nisal Ranasinghe (two former PhD AI researchers from the University of Melbourne) set out 8 months ago to build an AI receptionist that could do everything that a person could do over the phone. And they’ve done just that. Phonely uses a company’s website URL to build a highly personalized AI receptionist in just a few minutes. It extracts relevant information from every webpage and subpage to automatically train a voice assistant in the language of the business. The platform then routes calls, connects to scheduling software, and integrates with an existing knowledge base, all while improving responses over time. The benefit? Phonely never takes time off, answers in multiple languages, and can handle up to 1 million calls at once. Plus, it does all this at 70% cheaper than a human agent. After the call, Phonely provides powerful AI analytics and automatically identifies important information, sending it directly to the business CRM, phone, or inbox. Learn more at https://lnkd.in/gK5hnNPS. Congrats Will and Nisal on the launch!