Org Culture Change, Patient Experience, PFAC Coach, Employee Engagement, Process Improvement, and CAHPS & NPS Survey Expert
Learning Lessons from Dubai... I am incredibly grateful for the opportunity to have spoken at the 14th International Healthcare, Hospital Management, Nursing, and Patient Safety Conference, hosted by UCG_Utilitarian Conferences Gathering Limited. This experience has imparted several invaluable lessons that I'd like to share: Cultural Discovery: The conference introduced me to a myriad of unique cultures from around the globe. Engaging with healthcare experts worldwide was an awe-inspiring experience, sparking innovative ideas and collaborations. Promoting PFACs: I had the privilege to advocate for the significance of Patient Family Advisory Councils (PFACs) to new regions, highlighting their crucial role in enhancing patient care. Embracing Patience: An unexpected travel delay taught me unparalleled patience. Arriving a day late and dealing with lost luggage for three days was challenging, but it was a valuable lesson in resilience. Reconnecting with My Loved One: Despite the setbacks, I rediscovered the strength of my relationship with my spouse. Surviving 138-degree weather in the same clothes for three days, we relied on laughter to get through. Appreciating Global Beauty: The world is filled with indescribable beauty, a fact I was reminded of throughout my journey. Dubai’s Climate: It is scorching HOT in Dubai in July! ??