PerfectServe

It's officially #NursesofNote season at PerfectServe! Nominations are open today through April 14. As we kick off the fifth year of this awards program, we've made a few exciting updates : ? Awards will be given out in four new categories (one grand prize winner per category) to spotlight different areas of nursing excellence ?? Winners will receive a cash prize and other gifts as a token of appreciation for their impact If you know a nurse who deserves recognition, nominate them today! ?? https://bit.ly/3DvYkeo

"We can’t take a 'business as usual' approach anymore — the stakes are just too high. When systems integrate better, every minute saved by removing roadblocks is a minute given back to clinicians and patient care. It’s time for vendors in this space to treat interoperability as a core business strategy rather than a buzzword or another box to check as they’re going through the motions." - PerfectServe CEO Guillaume Castel in MedCity News Read more about Guillaume's take on #interoperability here: https://bit.ly/3DWubVN

When your OB-GYN clinic is small but mighty, you can’t afford to let missed calls and confusing messages slow you down—especially when one of your providers might leave at a moment’s notice to deliver a baby at the hospital next door. That was the reality for Women’s Health Associates in Lubbock, TX. With a high volume of medically complex patients and a fast-paced schedule, their old answering service just couldn’t keep up. Missed messages. Incorrect transfers. Confused patients. Variable pricing. It all added up to a big problem. Enter PerfectServe. With our Practice Communication solution, this women-owned clinic completely transformed their call management workflow. Now, providers can forward messages and receive calls through the app. The office coordinator can update the on-call schedule in seconds. Nurses can step in easily when a provider is out. And, best of all, patients get answers quickly and feel supported. The result? Happier providers. Smoother operations. And no more late-night headaches over misrouted calls. It’s a small change with a big impact—and it’s exactly the kind of difference the right technology can make. ??

?? Uninterruptible sleep. Smarter schedules. Reduced alarm fatigue.? ? Burnout in healthcare hasn't gone away, but PerfectServe is helping to create these positive outcomes by giving clinicians the tools they need to thrive.?

What happens when #clinicalcommunication and #scheduling work together? We asked that question six years ago, and it’s been driving everything we do ever since. Our mission has been clear: Optimize and organize the healthcare workforce so we can connect the right people at the right time. That means doctors, nurses, operators, staff, patients, and even family members across all care settings and systems. No matter the EHR, no matter the channel. We believe better scheduling and communication don’t just improve operations, they transform care. What could your team accomplish if they had transparent schedules and unified communications workflows?

We're accepting #NursesofNote nominations through April 14! If you know an amazing nurse—whether it's a friend, family member, colleague, or even you—please take a few minutes to tell us about them here: https://bit.ly/4iFNEZG This year, we're looking to highlight nurses who: 1?? Spearheaded projects underpinned by innovative technology 2?? Demonstrated excellence in leadership positions 3?? Stood out for their dedication to supporting and uplifting their team(s) 4?? Provided exemplary patient care Each winner will receive a $200 cash prize along with some other gifts from PerfectServe. Help us recognize the best and brightest in the world's noblest profession!

PerfectServe notched two #BestinKLAS wins this year in the physician scheduling and clinical communication (ambulatory/post-acute) categories! This recognition means the world to us because it comes directly from the voices of our customers—healthcare professionals who rely on our technology every day. Whether it’s optimizing complex physician schedules or ensuring critical patient information is quickly delivered to the right people, we take pride in offering solutions that improve workflows, enhance collaboration, and support better care. These wins are a testament to our commitment to listening to customers and staying ahead of industry trends and priorities. They also highlight the unique combination of technology and expertise that we bring to the table. With 25+ years of experience, we don’t just provide software—we offer a consultative approach, helping organizations implement best practices and maximize the value of their investments. A huge thank you to our customers and partners for your trust and feedback, and to our team for their relentless focus on innovation, service, and award-winning technology.

When seconds literally save heart muscle, communication shouldn't be what slows care down. In this excerpt from a recent webinar, listen to Software Engineer Melissa Joyner from Roper St. Francis Healthcare explain how PerfectServe instantly mobilizes the entire STEMI response team with a single alert—eliminating the cascade of individual phone calls and pages that traditionally delay critical interventions. PerfectServe doesn't just connect clinicians—it strategically removes communication bottlenecks from urgent workflows. By automatically identifying and notifying all required team members simultaneously, it compresses response time at the most critical moment in cardiac care. Every minute saved during a STEMI translates to preserved heart function and improved patient outcomes. This is clinical efficiency that matters—squeezing unnecessary delays out of life-saving workflows when every second counts. #criticalalerts #stemi

We’re hiring! ?? Looking to break into healthcare tech sales? PerfectServe is seeking a business development representative (BDR) to help drive growth by connecting healthcare organizations with solutions that improve communication and scheduling. Apply today: https://bit.ly/41sD55d What you’ll do: - Identify and engage potential customers through outbound outreach - Set up meetings and generate sales-qualified leads - Work closely with the sales team to drive new business - Keep track of interactions in Salesforce - Learn and grow in a supportive, remote-first environment What we offer: ? Remote work flexibility ? Training & mentorship to build your sales career ? Competitive salary + uncapped commission ? Health benefits from day one #sales #healthcaretech #BDR #jobopening

Emergency departments don’t have the luxury of slow, clunky scheduling. ?? When shifts are unpredictable and patient demand fluctuates, ED schedules need to work smarter—not harder. Yet, many hospitals still rely on outdated tools that: ? Create burnout risks with unfair shift distribution ? Make last-minute changes a nightmare ? Offer zero visibility into staffing trends Modern AI-driven scheduling changes the game by: ? Dynamically adjusting shifts based on real-time demand ? Balancing fairness to prevent physician fatigue ? Automating tedious scheduling tasks so teams can focus on care, not calendars The result? Better staffing decisions, less stress, and stronger patient care. If your ED is still relying on spreadsheets or rigid scheduling tools, it might be time to rethink the approach. How does your hospital handle last-minute shift changes? #healthcarescheduling #emergencymedicine #physicianwellness