PBG Consulting

Meet Callian Jenkins, Program Manager, recipient of The PBG Award, PBG’s highest individual honor. This award recognizes leadership, integrity, and an unwavering commitment to PBG’s values—qualities that Callian exemplifies every day. Through dedication and impact, Callian has helped shape PBG’s success, leading by example and inspiring those around her.? Callian, congratulations on this well-earned recognition! Your contributions continue to make a lasting difference.?? Join us in celebrating Callian in the comments!? ?#WeArePBG #ExcellenceInAction #PassionBoldnessGrit #Leadership #Commitment

Congratulations to Executive-in-Charge Vanessa Soon for being recognized as one of DCA Live's NEW Power Women of GovCon 2025. This well-deserved honor highlights her leadership, impact, and dedication in the GovCon space. Vanessa and our CEO, Pawla Ghaleb, celebrated this achievement alongside an inspiring group of women who are shaping the future of our industry. It was also a great opportunity to connect with Laura Liff and our legal partners from Miles & Stockbridge P.C.. A special thank you to Doug Anderson and the DCA Live team for recognizing Vanessa and for hosting such a fantastic event. #GovCon #Leadership #WomenInGovCon #DCALive #PowerWomen

At PBG, we help agencies harness AI to enhance transparency, automate workflows, and drive better decision-making.? Last week we joined industry and government leaders at the ServiceNow Federal Forum to explore how AI is transforming federal operations. Share your thoughts on the topic. Andrew Zeswitz Randall J. Emory #PBG #AI #DigitalTransformation #FederalForum2025 #ServiceNow #GovTech

We recently hosted the annual PBG People Awards, where we honor peer-nominated team members who go above and beyond in six categories. Today, we spotlight the Impact Award, recognizing extraordinary contributions that drive meaningful change and elevate team performance. Meet Mirna Nieves M.Ed. Nieves, Lead Project Manager, PBG’s 2024 Impact Award winner!?Mirna’s dedication extends far beyond her role—she has been instrumental in initiatives that strengthen PBG and create lasting value. Her ability to drive meaningful change and positively influence teams and projects makes a true impact every day. Mirna, congratulations on this well-earned recognition! Your commitment and influence inspire us all.?Join us in celebrating Mirna in the comments!? #WeArePBG #ImpactInAction #MakingADifference?

Meet us at the ServiceNow Federal Forum. We're excited to explore how AI, data, and workflows serve as innovation accelerators, driving cost savings and operational efficiencies in federal IT. If you’re attending, make sure to connect with our own Randall J. Emory, Senior Program Manager. Stop by, start a conversation, and let’s shape the future of federal IT together. Learn more about the event: https://lnkd.in/gnfygdG #ServiceNowFederalForum #AI #Data #Innovation #FederalIT #PBG

Change is inevitable, yet some things remain constant at PBG Consulting—we will always have the passion to make an impact, the boldness to aim high, and the grit to do what it takes. Last weekend, we kicked off the new year with our holiday celebration. It was a wonderful gathering to celebrate our 2024 accomplishments and our incredible employees. We are PBG. We are Passion. Boldness. Grit. #WeArePBG #PassionBoldnessGrit #StrongerTogether #NewYearNewGoals #MakingAnImpact

Warm memories of our summer picnic are keeping us cozy on this chilly January day! Every time we get together, it’s truly special. We can’t wait for another fun gathering this week to connect, celebrate, and kick off the year in style!??#TeamPBG?#PBGConsulting #WorkHardPlayHard #MakingMemories

As we head into the long weekend in observance of Martin Luther King Jr. Day, we reflect on Dr. King’s enduring legacy of equality, justice, and service.? His vision of a more just and inclusive society continues to inspire us, reminding us that "Everybody can be great...because anybody can serve."? At PBG Consulting, we are committed to embodying these principles in our work and community engagement. As we prepare for the holiday, let’s take time to reflect on how we can contribute positively to the world around us and carry Dr. King’s message forward every day.? Wishing everyone a meaningful and reflective MLK Day.? #MLKDay #Service #Equality #PBGConsulting #IHaveADream?

The Government Service Delivery Improvement Act is a pivotal step toward making federal services more efficient, transparent, and effective. This bipartisan legislation signals a new era of service delivery—one that meets public expectations for seamless customer experiences with fewer hurdles, faster processes, and proactive support. Here’s why it matters: ?? CX champions: Agencies will appoint leaders to drive service improvements. ?? Simplified touchpoints: Digital solutions like self-service portals and AI-driven support will streamline interactions. ?? Empowered teams: Human-centered design (HCD) training will equip teams to meet customer needs with empathy and precision. ?? Clear metrics: Transparent performance tracking ensures continuous improvement and accountability. At PBG, we are ready to partner with agencies on this journey—applying our expertise to collaborate and develop solutions that not only meet the Act’s requirements but also set a new standard for effective public service delivery. Read more about the bill and its impact in this blog by our CX Director, Sandra Gerges : https://lnkd.in/ei8Utygv Review the full text of the bill: https://lnkd.in/erXMAuvu #PublicService #CX #GovernmentInnovation #PBGThoughtLeadership

Last week, PBG leaders attended the 20th anniversary of EDGE25@ces, hosted by the Government Business Executive Forum (GBEF).? From cloud-enabled solutions powering AI and emerging tech to insights on mission-critical security, the sessions showcased how innovation is reshaping government operations. We’re proud to be part of these forward-thinking conversations and remain committed to driving impactful solutions for our clients. Thank you to GBEF for an incredible event and for continuing to lead important discussions!? Farrell Proffitt | Cory Garrett Zack Trusty | Megan Skelly | Melissa Conley #EDGEatCES #GovCon #Innovation #Leadership