PayZen

AI is transforming patient financing—driving better outcomes for both patients and providers. From personalized payment plans to tailored servicing approaches, AI-powered platforms like PayZen make healthcare more affordable for patients while helping providers increase collections and reduce write-offs. With 61% of uninsured individuals skipping care due to costs and providers struggling with increasing patient bad debt, the need for AI-powered patient financing has never been greater. Plus, the potential of AI in healthcare payments is just beginning to unfold. Imagine a world where AI powers a holistic patient affordability solution—simplifying the complex web of medical bills, government programs, financial assistance, and more—with personalized, data-driven recommendations. That’s the future we’re building. ?? How is AI reshaping healthcare payments? Read our latest blog to find out: https://lnkd.in/g58UHKTF #AIinHealthcare #PatientFinancing #HealthcarePayments #RevenueCycleManagement

ZeNation is at it again! This time, the GTM Team took center stage at our Annual GTM Kickoff—a dynamic three-day event at our San Francisco headquarters, where teammates from across the country came together to strategize for the year ahead. With bold, ambitious goals for this year, we’ve never been more energized and committed to our mission: bringing financial health to healthcare. That means you’ll see PayZen in even more hospitals and health systems in 2025. ?? Thank you to the entire team who made this our best GTM Kickoff yet! Special shoutout to Kirsten Brenner for orchestrating an incredible event, Enableworks for leading insightful sessions, and our Annual GTM award winners: Keith Bourne, CPXP, Quentin Schwab, and Joe Mullin. ???? Here’s to an amazing year ahead!?? #teamwork #shoutouts #goals?

We spoke with Itzik Cohen, CEO of PayZen, about turning a $430B healthcare affordability crisis into a scalable enterprise solution. Here are the key go-to-market lessons from their journey: → Eliminate risk before selling value. Payzen made all revenue success-based: "If we're not adding value, it won't cost you anything." This transformed skeptical healthcare providers into innovation partners. → Let early customers shape the product. Rather than pretending to have all the answers, they positioned initial partnerships as collaborative pilots. "The first couple of customers had a lot of influence over what the product looks like today because they innovated with us." → Make integration your competitive edge. They invested heavily in seamless EMR integration before first sale, embedding their solution directly into providers' existing workflows instead of creating new ones. → Build for extensibility, not features. What started as payment plans evolved into a full operating system for healthcare affordability. They discovered "you cannot solve healthcare affordability with just financing" and expanded through customer insights. → Grow on milestones, not momentum. They resisted raising capital during the 2021-2022 boom because "we were not ready." This discipline led to 4x annual growth while approaching cash flow positivity. → Scale sales through founder learning. By keeping the founder as primary sales leader longer than typical, they developed the "gut feel and iterative discipline about what works" before building out the sales team. These insights from Payzen show how rethinking traditional enterprise sales through risk elimination and customer collaboration can unlock rapid growth in regulated markets. Listen to the full conversation with Itzik Cohen on Category Visionaries to learn more about their innovative approach to healthcare payments here: https://lnkd.in/e3qwfCJt #B2B #Enterprise #HealthTech #Startups #ProductLedGrowth

Hospitals and health systems are facing rising self-pay balances and growing bad debt. How can they increase collections without creating financial barriers and increasing patient hardship? The University of Texas Medical Branch found the answer with PayZen. By integrating PayZen’s AI-powered patient financing solutions, UTMB: ? Increased self-pay collections by 25% ? Grew pre-service payments by 37% ? Boosted payment plan participation by 183% ? Saw 14% growth in their in-house payment plans ? Achieved a 71.1 NPS Score among UTMB’s patients using PayZen (Industry Average 45) UTMB’s story proves that hospitals and healthcare systems can enhance financial stability while improving the patient experience. ?? Read the full case study to see how PayZen delivers measurable results:?https://lnkd.in/gJT6iskZ #RevenueCycleManagement?#HealthcareAffordability?#PatientExperience?#AIinhealthcare

In the U.S., medical debt is the #1 cause of bankruptcy, leaving millions of people financially vulnerable. PayZen is leading the charge to change that. Using AI-driven patient financing, we’re breaking barriers to care and empowering patients and providers alike by offering flexible, interest-free payment plans that prioritize patient well-being while streamlining revenue for healthcare providers. With PayZen, no one has to choose between health and financial stability. https://lnkd.in/gvYmMzWK

Viva Las Vegas! ??? The PayZen team is looking forward to attending?HFMA Western Region Symposium?next week. Visit?Keith Bourne, CPXP and?Caroline Dew at booth 421 to discover how PayZen’s AI-powered platform unlocks incremental revenue and cash flow while delivering an empathetic, high-quality patient experience. Plus, don’t miss your chance to win exciting giveaways! We can’t wait to connect, share insights, and explore how we can shape the future of healthcare finance together. See you there!

?? Did you know 66% of Americans live paycheck-to-paycheck? For many, this means medical care is delayed or skipped entirely. This ripple effect impacts: ?? Patients and their health outcomes ?? Communities and overall well-being ?? Healthcare providers and financial stability Our newest blog post, "6 Surprising Costs of Ignoring Patient Financing," uncovers the unforeseen consequences of ignoring these challenges—and how patient financing can help improve financial health for providers and patients alike. https://lnkd.in/g2skiEU9

It has been a wonderful 2024, and as we all are (hopefully) able to take a break and recharge, we look back on the successes of the past year and the opportunity that a new day offers.

“This partnership highlights Palomar Health’s ongoing mission to reimagine healthcare by providing innovative patient-centered solutions,” said Diane Hansen, President and CEO of Palomar Health. “With PayZen, we’re making it easier for patients to prioritize their health without financial stress.” Read more in this press release: https://lnkd.in/gUjq5EsX

Grateful for the opportunity to discuss founder and team performance wisdom with Itzik Cohen. I deeply admire the exceptional work he and the PayZen team are putting into building their vision and am excited for the future! #StriveForGreatness