Burnout won't just fade away—it takes effort to overcome.
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Short-staffed, overwhelming patient loads and emotional exhaustion have overrun the healthcare industry, impacting patient care and nurse well-being. In the aftermath of the pandemic, nurse burnout is still at an all-time high with administrative burdens and inadequate support straining #healthcare workers.?
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PatientCompanion founder Christy Lee witnessed this crisis while volunteering in a hospital and long-term care centre for two years. She saw the need for a more efficient way to manage patient care. “With the shortage of nurses, nurses are being assigned up to nine patients or more, where roughly 56 percent of requests made by patients are non-urgent requests,” Lee shares.?
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Approaching this crisis, Velocity client PatientCompanion is revolutionizing patient-nurse communication with an intuitive app. It allows patients to articulate needs using icons, text, or voice-to-text functionality, enabling nurses to receive prioritized alerts on their devices. These alerts are then assessed and managed accordingly, allowing nurses to respond to patient needs efficiently while delegating non-critical tasks to support staff.
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PatientCompanion understands that in order to provide essential healthcare services, nurses need support. Using streamlined request management, differing patient needs can be directed to the appropriate healthcare provider. Additionally, PatientCompanion’s real-time monitoring can help predict patterns in patient needs, optimize staff allocation, and enhance care delivery.
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Even though this integrative technology is comprehensive, patients and healthcare professionals alike have ease of use in its system. One patient shares, “I don't feel like I'm bothering the nurses. I can just send a message, and they can respond when they're ready."?
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Prioritization of tasks using the patient-nurse communication device fosters a supportive environment and leverages technology to mitigate burnout, overall improving nurse well-being.?
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With its introduction, PatientCompanion has been successfully piloted in community hospitals, seamlessly integrated into existing workflows while maintaining privacy compliance.?
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“My goal is to help as many people as possible,” Lee shares, and if this is just the start of it all, we can’t wait to watch how Velocity member, PatientCompanion, continues to soar to new heights.
www.patientcompanion.ca
#Innovation #Startup
