Patient Care Marketing Pros

This week, Nick and Michael break down a game-changing strategy for urgent care clinics: the power of patient follow-ups. Are you making patients feel seen and valued or are you letting them slip away? From a simple thank-you card to automated follow-ups, discover how small gestures can lead to big results—boosting retention, repeat visits, and even revenue. Inspired by Unreasonable Hospitality, they explore how thoughtful touchpoints turn one-time visitors into lifelong patients. Plus, get practical tips on automating follow-ups, training staff, and creating a system that keeps your patients coming back. ?? Listen now on Apple Podcasts, Spotify, and YouTube: https://vist.ly/3mx5bn4 #urgentcaremarketing #patientretention #healthcaremarketing #growyourclinic #marketingtips #digitalmarketing #medicalmarketing #patientexperience #automation #businessgrowth #customerloyalty #marketingstrategy #clientrelationships

Launching a new clinic or planning to scale with new locations? We’ve got the game plan you need! Learn how to successfully launch a brand-new clinic or scale with new locations using a structured 90-day marketing game plan. This proven approach combines the power of digital marketing, grassroots efforts, local SEO, and operational excellence to help you make a meaningful impact in your community. With a tailored strategy and a budget of $6,000 to $10,000, you'll discover how to drive new patient traffic from day one and achieve sustainable growth in the months that follow. ?? Clinic Launch: The 90-Day Marketing Game Plan ?? Date: Thursday, March 20th ? Time: 12:00 PM EST/11:00 AM CST ?? Save Your Spot Now: https://vist.ly/3mwync2 #clinicmarketing #healthcaremarketing #urgentcaremarketing #medicalmarketing #localseo #digitalmarketing #clinicgrowth #patientacquisition #healthcarebusiness #marketingstrategy #scaleyourclinic #newcliniclaunch #clinicowner #medicalpracticegrowth #startupclinic #marketinggameplan #growyourpractice

After a few days of learning, networking, and diving deep into the future of urgent care at Urgent Care Connect, hosted by Experity, here are some of the biggest insights that I took away: ?? Urgent care needs to become THE on-demand healthcare brand. Think Uber, Netflix, Spotify, Instacart—patients expect speed, convenience, and accessibility. If they're not able to find you on their phones, they're moving on to your competition. ?? Marketing is an investment, not an expense. Clinics that treat marketing as optional are losing patients to retail clinics and digital-first competitors. ?? Your next patient is searching for care RIGHT NOW. The patient's journey starts and ends at their home. If your urgent care isn’t optimized for Google Search, Maps, and online booking, you’re falling behind. ? AI isn’t replacing urgent care—it’s enhancing it. The clinics that embrace AI-powered workflows, automation, and personalization will increase conversions, gain back their time, and improve overall patient experiences. ?? Reduce friction → increase conversions. Every extra step in your booking process means more lost patients. The easier you make it to find, schedule, and check-in online, the more patients will choose you. ?? Meet your patients where they are. Patients expect on-demand care and digital convenience. Are you making it easy for them to find you, trust you, and book with you? ?? Cough cough... the future (and in my opinion - present) of urgent care marketing is online. (Patient Care Marketing Pros can help clinics make sure they’re ahead of the curve ??) Already can't wait to go back to UCC next year in Nashville!

Discover how AI is revolutionizing revenue cycle management for urgent care clinics with Ayokunle Omojola, founder and CEO of Substrate (YC S24). In this episode, Ayo shares how Substrate AI is eliminating tedious billing tasks, accelerating reimbursements, and reducing administrative burdens with AI-driven automation. ?? Listen now: https://lnkd.in/ggZjZ_42 Learn how to: ? Automate revenue cycle workflows to get paid faster ?? Reduce denials and errors with AI-driven claims processing ?? Eliminate manual, repetitive billing tasks to free up staff ?? Overcome the biggest challenges in healthcare billing ?? Scale operations while cutting unnecessary costs If you’re looking for smarter ways to optimize your clinic’s revenue cycle, be sure to tune in!

Getting paid shouldn’t be the hardest part of running an urgent care. In this episode, Ayokunle Omojola from Substrate (YC S24) breaks down how AI-powered automation is eliminating billing headaches—speeding up reimbursements, cutting manual tasks, and helping clinics scale without added stress. ?? Listen TOMORROW on Apple Podcasts, Spotify, and YouTube. #urgentcare #healthcareinnovation #revenuecyclemanagement #AIinHealthcare #clinicgrowth #digitalhealth #billingautomation #workflowefficiency #healthcaretechnology #clinicoptimization

?? New Video: How to Run Google Ads for Urgent Care on a Small Budget! Think you need a huge budget for Google Ads? Think again! Even with just $500/month, your urgent care clinic can drive patient visits with the right strategy. Devin breaks down the essentials for maximizing ad spend with: ?? Smart keyword research ?? Hyper-local targeting for better reach ?? Target CPA (TCPA) bidding to control costs ?? Clear campaign goals that drive results ?? Watch now: https://lnkd.in/eraSXrtd #urgentcaremarketing #googleads #digitalmarketing #healthcaremarketing #smallbusinessmarketing #seo #ppc #onlinemarketing #marketingtips #businessgrowth #medicalmarketing #patientcare

Discover how AI is transforming urgent care operations with Geoffrey Gu, co-founder and CEO of Fluency. In this episode, Geoffrey shares how Fluency's clinical AI co-pilot helps urgent care clinics streamline patient intake, automate documentation, and reduce provider burnout—all without adding extra staff. ?? Listen now: https://vist.ly/3mw5suu Learn how to: ? Reduce door-to-door patient time with AI-powered clinical insights ?? Automate documentation and coding for faster reimbursements ?? Use AI to standardize workflows without disrupting physician routines ?? Improve patient experience without hiring more staff ?? Scale operations efficiently while preventing provider burnout If you’re ready to boost efficiency and profitability in your urgent care clinic, this episode is a must-listen. #urgentcare #urgentcareclinic #healthcareclinic #healthcaremarketing #urgentcaremarketing #aiinhealthcare #healthtech #clinicefficiency #patientexperience #digitalhealth #healthcareinnovation

Efficiency is the key to scaling without burnout. In this episode, Geoffrey Gu from Fluency shares how AI-powered clinical co-pilots are transforming urgent care operations—reducing door-to-door time, boosting patient capacity, and streamlining workflows. ?? Listen TOMORROW on Apple Podcasts, Spotify, and YouTube. #urgentcare #healthcareinnovation #clinicoperations #patientexperience #AIinHealthcare #clinicgrowth #digitalhealth #workflowefficiency #patientcare #healthcaretechnology #clinicoptimization

?? Don’t forget to register for our upcoming webinar! ?? Join Nick and Michael this Thursday for "Own Your Marketing: DIY Tips for Attracting New Patients" – a webinar designed to help you take control of your marketing and grow your patient base without breaking the bank. ?? When: Thursday, February 27th, 2025 ? Time: 11:00 AM CST No fluff—just real, actionable strategies to help you compete with bigger brands while keeping costs low. You’ll leave with practical tips you can implement immediately to grow your practice in 2025. ?? Register now: https://vist.ly/3mvtkx3 Can't make it? Register anyway, and we’ll send you the replay on February 28th. #healthcaremarketing #urgentcaremarketing #digitalmarketing #practicegrowth #growyourpractice #DIYmarketing #patientcare #patientexperience #aiinhealthcare #urgentcare #healthcare

Don’t miss our upcoming webinar, "Own Your Marketing: DIY Tips for Attracting New Patients" – designed to help you take control of your marketing and grow your patient base without breaking the bank! ? What You’ll Learn: The Value of DIY Marketing Core DIY Marketing Strategies Tools to Simplify DIY Marketing How to Build Your DIY Marketing Plan ?? When: Thursday, February 27th, 2025 ? Time: 11AM CST / 12PM EST ?? Take charge of your marketing and watch your practice grow—without overspending. ?? Register now: https://vist.ly/3mvgr3f Can’t make it to the live webinar? No worries! Register and get the replay. #healthcaremarketing #urgentcaremarketing #digitalmarketing #practicegrowth #growyourpractice #DIYmarketing #patientcare #patientexperience #aiinhealthcare #urgentcare #healthcare