Pathstream

For those in the customer contact industry, are you wanting to finish the year strong with respect to year-end retention targets and CSAT scores? If so, this might help: organizations excelling in CMP competencies see 50% higher retention and 20% higher customer satisfaction rates than their peer group. That is why we’ve partnered with #CMPResearch to deliver a game-changing solution for the CX industry. CMP Certified? will be leveraging the power of our Pathstream Professional Certificate programs to help leaders and agents thrive in a rapidly evolving world of customer experience with a personalized, always-on offering for achieving and sustaining peak performance at scale. I'm extremely excited and wanted to extend a special thanks to our amazing partners, CMP's Mario Matulich and Nicole Kyle! For those heading to #CCWNashville next week, both #CMP and #Pathstream will be on hand to share how this new partnership can help you #finishstrong

VP of Partner Success Kris Willing dove into conversations about unlocking human potential at Guild’s?#OpportunitySummit2024?this week. We’re excited to hear her new perspectives on how we can continue driving career growth and impact through education. #AILearning #AISkillBuilding #Pathstream #GuildEducation

?? The secret's out! ?? We’re thrilled to officially partner with Customer Management Practice to maximize the potential of customer contact leaders & teams. It’s no longer just about managing tasks—it's about shifting mindsets and equipping your leaders and agents with CMP Certified? competencies. ?? What makes it different? - Unlimited 1:1 Professional Coaching tailored to your team’s goals - Fully covered by your company’s Tuition Assistance - Delivered outside of work hours - Prepares teams for the CMP Certified? Exam, validating critical skills - No PII exchanged, no complex contracts, no procurement headaches ???Why does this matter? Companies excelling in CMPC? competencies see a 50% reduction in attrition and a 20% boost in customer satisfaction, plus: - 2.8x higher retention - 2.3x performance boost - 34% increase in employee engagement Connect with our team: https://bit.ly/4dI3OyR Read more about the partnership here: https://prn.to/3BJn6Xq #CustomerExperience #LeadershipDevelopment #CMPResearch?#Pathstream #ContactCenters #CustomerSupport

?? Ready for #CCWNashville? We are! ?? ?? Stop by Booth 318 to chat about how we’re helping customer contact leaders and teams do more than just embrace AI—they’re mastering the mindset shift needed to take on strategic roles that deliver real results. From emotional intelligence to problem-solving, we help your teams develop the skills to thrive in today’s dynamic work environment. Can’t wait to see you there! #CCW2024 #CustomerExperience #Leadership #Pathstream

Congratulations on this incredible achievement, Hong! ?? We love seeing how you’ve applied what you’ve learned in the Project Management Certificate program to your work at Tesla. We can’t wait to see how you’ll continue to make a difference at work using these new skills! Keep up the great work! ???? #LearningInAction #CareerGrowth #RealImpact

Excited to be cohosting this at AlleyCorp with Bridget Duru and Rethink Education as part of EDTECH WEEK. Since 2010, higher-ed enrollment is down 20%, total cost of attendance has skyrocketed between 53%-71%, and median career outcomes have stagnated or declined. What gives? As alternatives in healthcare, trades, and green jobs proliferate, will we need "traditional college" 10 years from now? We'll dive into that and and more by putting the spotlight on two unique approaches to alternative career pathways: Eleanor Cooper (Pathstream) and Jukay Hsu (Pursuit) will be fantastic to learn from. Registration required here: https://lnkd.in/esRyMPm3

Our team is attending Insurtech 2024, and a key message that stuck with us from the keynote panel is the power of resilience. #GINSUS24

Way to go,?Silvia King! It's amazing to see how your hard work, creativity, and dedication have made such an impact at work and beyond. Silvia’s journey reminds us of the power of continuous learning and teamwork. We love seeing our learners take the skills they’ve built and apply them in meaningful ways. Congrats to Silvia and everyone who contributed to this success! ?? Don't forget to read about Silvia's journey on our blog: https://bit.ly/4e1QXZo

What an achievement Tanya!

Pursuing professional growth outside of work can be challenging, especially later in life. But Melissa found Pathstream’s top-notch program and support made it possible and accessible. ?? "Pathstream is the best decision I have ever made!!!" At 60, she found it easy to learn and grow with Pathstream. Ready to take the next step? Find out if your employer covers the cost of professional development: https://bit.ly/3yWOxvG #LifelongLearning #ProfessionalGrowth #AccessibleEducation