Parker Technology

?? NEW EPISODE ALERT! ??? The parking industry is evolving fast, and Scheidt & Bachmann has been at the forefront for 150 years. But how does a company with such deep roots continue to innovate? On this episode of Harder Than It Looks: Parking Uncovered, Joe Galeas, MBA, PMP and Hector Miranda share how they’re shaking up the industry with: ?? Data-driven leadership - why numbers should guide business decisions ?? The shift from closed to open systems - and why collaboration wins ?? The digital transformation of parking - making the customer experience seamless ?? Balancing automation and the human touch in parking technology One big takeaway? Technology should work for people, not the other way around. The best solutions don’t just automate - they make parking easier, smarter, and more intuitive. Check out the show on our podcast platforms: ???Watch on YouTube:?https://lnkd.in/gg3YgYig ???Listen on Apple Podcasts:?https://lnkd.in/gNxs2TDv ???Listen on Spotify:?https://lnkd.in/gTakf3dp

Managing parking at one of the largest universities in the country is no small feat, especially during third shifts. Staffing challenges, cost inefficiencies and complex operations made overnight coverage a struggle for CampusParc at The Ohio State University. The solution? Partnering with Parker Technology to provide expert call management for overnight and weekend shifts. The results speak for themselves: 1?? 13,000+ third-shift calls answered 2?? 21-second average wait time A perfect example of how the right technology + partnership can transform operations. Read the Case Study: https://ow.ly/ZyZF50Vj6S0 #ParkingSolutions #CampusOperations #CustomerExperience #TechInnovation #OhioState #ParkerTechnology

Leprechauns might have their gold, but for parking operators, the real treasure is Parker Technology. ??? With our software platform, we ensure your customers get the help they need at the push of a button. No luck required! Whether it's assisting with payment issues, gate malfunctions or general inquiries, our platform and CSRs are there to keep operations smooth and stress-free. Learn More: https://ow.ly/1cfS50Vj6xs #ParkerTechnology #StPatricksDay #CustomerExperience #ParkingSolutions #CX #CustomerService

In healthcare, parking isn’t just about logistics. It’s about supporting patients, visitors and staff when it matters most. At #FUSION25, we’re focusing on how to optimize parking operations while enhancing the patient experience. Let’s work together to make parking as seamless and supportive as your care. Register Now: https://ow.ly/lOPw50VeQQE #FUSION25 #HealthcareParking #PatientExperience #SmartMobility

Happy Pi Day! ?????? Our team is gearing up for #PIE2025, and we can't wait to connect in just a few weeks! Catch us at Booth #112 and Podcast Row Booth #435 for some great conversations about parking, tech and everything in between. See you there! Our Upcoming Events: https://ow.ly/EPTZ50VikPx #ParkerTechnology #Parking #CX #CustomerService #TradeShow #TradeShowSeason #PIE2025

Women’s History Month is about celebrating the expertise, leadership and impact of women everywhere. And we want to celebrate the incredible women at Parker Technology! ?? From driving innovation and customer success to leading marketing, operations and technical services, their contributions are invaluable. In this blog, we’re highlighting the lessons they’ve learned throughout their careers. From leading with action and influence to embracing resilience, mentorship and work-life balance, their lessons are a powerful reminder that leadership isn’t about titles or gender. It’s about impact. Voices featured: Tammy Baker, Lynda Black, Claudia Lopez, Tina Gray, Shelley Bullock, Heidi Barber, Crystal Roth and Elizabeth Jones. Read Now: https://ow.ly/t0Wt50VhgeL #ParkerTechnology #ParkerPeople #WomensHistoryMonth #Leadership #WomenAtWork

Exciting news! Brian Wolff is a nominee for the IPMI Board of Directors! ?? At Parker Technology, we’re incredibly grateful to have Brian as our leader. His vision, dedication and passion for innovation, service and industry growth have been instrumental in shaping not just our company, but the parking and mobility industry as a whole. His commitment to driving meaningful change makes him an outstanding candidate for this role. IPMI voting members, your support is crucial! Cast your vote and help shape the future of our industry. #ParkerTechnology #Parking #Leadership #Mobility #ParkingIndustry

Indiana University needed a parking solution that kept traffic moving while improving customer service and revenue collection. With Parker Technology, they achieved just that. ? 1,000+ revenue collection assists ? <14-second average call wait time ? 88-second average call handle time ? 44% of calls related to revenue With 24/7 virtual support and two-way video assistance, IU has made parking smoother, faster and more efficient. Read the Case Study: https://ow.ly/WWOV50VeP02 #ParkerTechnology #IndianaUniversity #IU #Parking #CX #customerservice #ParkingSolutions #HigherEd #CustomerExperience

“This is fine...” ?? said no parking operator ever. When the calls keep coming, customers need help and your team is scrambling to do it all, Parker Technology is here to make sure your operations don’t go up in flames. With our software solution, we take the pressure off your parking staff, ensuring every customer gets fast, reliable assistance without overwhelming your team. Let’s make parking operations smoother and more efficient together. Because "fine" isn’t good enough. See What Sets Our CX apart: https://lnkd.in/gE2CHgE7 #ParkerTechnology #parking #cx #customerservice #monday #meme #ParkingSolutions #CustomerExperience #CustomerSupport #SmartParking

Staying ahead in parking operations takes strategy, innovation and the right connections... At FUSION25, we’re bringing together industry leaders to explore the latest trends and technologies driving real results. Whether you’re tackling operational challenges or looking to increase revenue, FUSION25 is where progress happens. Will we see you there? Register Now: https://ow.ly/WJLM50V9rTP #FUSION25 #ParkingInnovation #SmartOperations #FutureOfMobility