?? Exciting Update from ParcelPanel! ?? We're thrilled to introduce our new ???????????????? ???????????????????? feature in Parcel Panel Order Tracking, which provides ??????????-???????? ???????????????? for your customers. Partnering with Seel, this update covers delayed, damaged, and lost items, ensuring peace of mind for shoppers and reducing your customer service costs. Key Benefits: - Delay Protection: Compensation for delays over 10 days (domestic) or 30 days (international). - Damage Coverage: Compensation for unusable items. - Loss Coverage: Compensation for lost packages. Your customers can easily add this protection at checkout, with seamless claims and compensation handled by our partner, Seel. ?????????? ????????: https://lnkd.in/gk79vhJw ?????? ???? ??????: https://lnkd.in/gttE2KX4 ?? Bonus: Seel uses the Worry-Free Delivery fee to purchase carbon credits and offset the carbon emissions from order deliveries, contributing to planet conservation with each purchase. #ParcelPanel #ShippingProtection #WorryFreeDelivery #Insurance #Ecommerce #Shopify #ShopifyPlus #CustomerSatisfaction
关于我们
Parcel Panel is an all-in-one post-purchase solution for e-commerce brands, integrated with Shopify and WooCommerce. Improve customer satisfaction & boost e-commerce brands' sales with a branded post-purchase tracking, return & exchange experience. Over 30,000 merchants in the e-commerce space have empowered their businesses with Parcel Panel. We have integrated with 1200+ carriers worldwide. Parcel Panel Order Tracking -Customers track their orders on a branded tracking page. -Real-time sync & tracking to save your time about focusing on other important things. -Engage customers through proactive & timely notifications. -Boost repurchase rate through personalized or AI-powered product recommendations. -Get powerful insights into your shipping & upsell performance with smart analytics. Parcel Panel Returns & Exchange -Create a branded experience by return portal/return center, email notifications. -Customized refunds (store credit, gift cards) and exchanges with happy returns. -Prevent fraud by smart eligibility rules like return window, and return reasons. -Integration with Sendcloud, Shippo, DHL, Shipstation, FedEx, QR scan Returns. -Seamlessly integrates with Shopify auto-sync loop returns status to Shopify.
- 网站
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https://www.parcelpanel.com/
ParcelPanel的外部链接
- 所属行业
- 软件开发
- 规模
- 51-200 人
- 总部
- Dover
- 类型
- 私人持股
地点
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主要
US,Dover
ParcelPanel员工
动态
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???Making Parcel Panel Shipping Protection Even Easier for Merchants At ParcelPanel, we’re constantly improving to make your experience seamless. ?? ?? What’s new? 1?? Simplified Setup Process: Activating Parcel Panel Shipping Protection is now faster and more intuitive. We’ve streamlined the steps so you can enable it with just a few clicks. 2?? Enhanced Merchant Dashboard: A redesigned interface for better visibility of Protection metrics. Easily track claims, monitor performance, and gain insights to optimize post-purchase support. Why does this matter? Effortless setup means more merchants can start benefiting from Protection without hurdles. An optimized dashboard saves time and empowers businesses to focus on delivering top-notch service. If you haven’t explored Protection yet, now is the perfect time. Give your customers peace of mind and reduce the burden of managing shipping exceptions. ?? Try it out today and let us know your feedback! #ParcelPanelUpdates #ShippingProtection #PostPurchaseExperience #Shopify
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?? Introducing a Game-Changing Feature: Last-Mile Delivery Insights ?? Have you ever wondered: "Where exactly is my order during the last leg of its journey?" "Why are customers frequently asking about delivery updates?" We hear you. Many merchants have shared their challenges with last-mile tracking—a stage that’s both critical and complex in the logistics chain. That’s why we’re thrilled to announce our latest feature: ????????-???????? ???????????????? ????????????????! With this update, merchants can now: ? Pinpoint detailed tracking information during the final delivery phase. ? Proactively address exceptions, like delays or failed attempts. ? Reduce WISMO (Where Is My Order) inquiries, saving you and your support team time. ?? Why it matters: 84% of consumers rank delivery transparency as essential. 70% of complaints in eCommerce are tied to delivery issues. Now, you can offer a smoother, more transparent post-purchase experience—something your customers will thank you for. ?? Ready to enhance your order tracking? This new feature is already live and available for you to explore. #ParcelPanel #LastMileDelivery #OrderTracking #Shopify
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? New Feature Release: Exchange for Different Items! ? Things don’t always go as planned when it comes to online shopping. Maybe the size isn’t right, or the style doesn’t match expectations. We get it—returns are part of the journey, but there’s a better way to keep customers engaged and satisfied. Our latest ???????????????? ?????? ?????????????????? ?????????? feature in ?????????????????????? ?????????????? & ???????????????? does just that. Now, instead of refunding, you can offer customers a chance to find a better fit—whether it's size, color, or even a completely different product. It’s about turning returns into exchanges and keeping the experience as positive as the original purchase. Why this matters: ?? Retain Revenue: Every refund could mean lost revenue, but with exchanges, you keep customers invested in your brand. ?? Increase Customer Satisfaction: A smooth, hassle-free exchange process keeps customers happier and builds long-term loyalty. ?? Boost Brand Image: When customers know they have flexible options, they’re more likely to trust and return to your store. Turning refunds into exchanges just got easier. Ready to offer a better experience? ?? ?? Try out Exchange for Different Items in ParcelPanel Returns & Exchange today! https://lnkd.in/gSz8A6mT #ParcelPanel #Returns #Exchange #Shopify
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BFCM Exclusive: Get Special Discounts with ParcelPanel & Consentmo! This Black Friday & Cyber Monday, ParcelPanel and Consentmo are teaming up to bring you exclusive discounts on the ultimate e-commerce solutions! For a limited time, enjoy special savings on both ParcelPanel’s top-rated order tracking and Consentmo’s powerful GDPR / CCPA compliance tools. Learn more here ?? https://lnkd.in/gqQ3vSdU #BFCM #ParcelPanel #Consentmo #Partnership
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"Is Worry-Free Delivery a separate app?" ?? We’ve heard this question from our users as we continue rolling out our new feature—Worry-Free Delivery—a Protection service within ParcelPanel. Here’s the clarification: - No, it’s not a separate app. - Worry-Free Delivery is a built-in feature of the ParcelPanel Order Tracking app. - There’s no need to install anything new—you’ll find it directly within the app! So, why does clicking "Try Worry-Free Delivery" redirect you to ParcelPanel’s Shopify page? This feature is part of Parcel Panel Order Tracking, so the app listing page is where you activate and configure all its features, including Protection. Once activated, you can easily enable Worry-Free Delivery for your customers to provide them with shipping insurance that covers lost, delayed, and stolen packages. ------------- Why choose Worry-Free Delivery? ?? Simple setup—No need for a separate app. ?? Seamless integration—One platform to manage all your tracking and protection needs. ?? Peace of mind—Let Seel handle your customers’ claims, with resolutions in 48 hours. ?? No extra cost—It's free for ParcelPanel users. #ParcelPanel #Shopify #Ecommerce #ShippingProtection #Insurance #CustomerExperience
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???????? ????????: ???????? ?????????????? ??????????’?? ???????????? ???????????? ParcelPanel together with UpPromote bring a lots of BFCM discounts! Want to unlock the tools you need to boost sales this BFCM? We’re excited to be a part of UpPromote’s extraordinary BFCM campaign, bringing you the best deals on the top Shopify apps and themes! ?? ???? ???? ????% ?????? on must-have tools to boost your store’s performance, increase sales, and improve customer experience! But don’t take our word for it—discover it for yourself. ?? Get ahead of the game now: https://lnkd.in/gxv_HQmc #BFCM2024 #ShopifyApps #ShopifyThemes #UpPromote #EcommerceSuccess #BlackFridayDeals #HolidaySales
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ParcelPanel转发了
Keep up the great work! ParcelPanel post-purchase solution (Tracking + Returns + Protection) shined in G2's Fall Report, standing out from the crowd! Everyone claims their product is the best, but let’s see what our customers are saying about ParcelPanel: Shopify: Ranked No.1, 5.0/5 ??, with nearly 5,000 five-star reviews! It is also featured in the top 100 solutions Shopify Plus merchants love ??? WordPress & WooCommerce: Ranked No.2, 4.9/5 ??, with nearly 500 five-star reviews.? G2: Overall rating: 5.0/5 ??? Trustpilot: Overall rating: 4.7/5 ??? Capterra: Overall rating: 5.0/5 ??? We sincerely thank all our customers and partners for their continued support and trust. ?? Let's keep raising the bar! #CustomerExperience #PostPurchase #Shopify #ShopifyPlus #WooCommerce
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?? Exciting Announcement: Partnership with AIOD - All-in-1 Discount app! ?? We are thrilled to announce our collaboration with AIOD - All-in-1 Discount app. With this partnership, we’re enhancing your sales potential even further. ?? With our AIOD - All-in-1 Discount app, you can effortlessly create multiple automatic discounts, including bundle deals, BOGO offers, and volume discounts, while Parcel Panel ensures your customers are always informed about their order status. Together, we’ll provide a seamless shopping experience that keeps customers coming back for more! ?? Start transforming your discount strategy today and elevate your customer engagement! Try Free: https://lnkd.in/dAmdPZEB #ShopifyApp #EcommerceGrowth #AutomaticDiscounts #SalesBoost #AIOD #ParcelPanel #ShopifyDiscounts
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?? ?????????????????? ?????????? - 4000+ ?????????????? ?? We’re excited to share that Parcel Panel Order Tracking has reached 4000+ reviews on the Shopify App Store! ?? A huge thank you to our incredible users for their support and trust in us. ?? Your feedback continues to drive us to innovate and improve the post-purchase experience, ensuring every order is tracked, every question is answered, and every customer is satisfied. From real-time updates to seamless order tracking, we’re proud to help tens of thousands of Shopify merchants deliver exceptional service. ?? Stay tuned for more exciting features and updates. ?? #ParcelPanel #Ecommerce #Shopify #ShopifyApp #OrderTracking #CustomerExperience #Milestone