ParcelPanel的封面图片

关于我们

Parcel Panel is an all-in-one post-purchase solution for e-commerce brands, integrated with Shopify and WooCommerce. Improve customer satisfaction & boost e-commerce brands' sales with a branded post-purchase tracking, return & exchange, and shipping protection experience. Over 30,000 merchants in the e-commerce space have empowered their businesses with Parcel Panel. We have integrated with 1200+ carriers worldwide. Parcel Panel Order Tracking - Customers track their orders on a branded tracking page. - Real-time sync & tracking to save your time about focusing on other important things. - Engage customers through proactive & timely notifications. - Boost repurchase rate through personalized or AI-powered product recommendations. - Get powerful insights into your shipping & upsell performance with smart analytics. - Offer peace of mind to both merchants and customers by insuring shipments against loss, delays, or damage with Shipping Protection. Parcel Panel Returns & Exchange - Create a branded experience by return portal/return center, email notifications. - Customized refunds (store credit, gift cards) and exchanges with happy returns. - Prevent fraud by smart eligibility rules like return window, and return reasons. - Integration with Sendcloud, Shippo, DHL, Shipstation, FedEx, QR scan Returns. - Seamlessly integrates with Shopify auto-sync loop returns status to Shopify.

网站
https://www.parcelpanel.com/
所属行业
软件开发
规模
51-200 人
总部
Dover
类型
私人持股

产品

地点

ParcelPanel员工

动态

  • 查看ParcelPanel的组织主页

    235 位关注者

    ?? Exciting Update from ParcelPanel! ?? We're thrilled to introduce our new ???????????????? ???????????????????? feature in Parcel Panel Order Tracking, which provides ??????????-???????? ???????????????? for your customers. Partnering with Seel, this update covers delayed, damaged, and lost items, ensuring peace of mind for shoppers and reducing your customer service costs. Key Benefits: - Delay Protection: Compensation for delays over 10 days (domestic) or 30 days (international). - Damage Coverage: Compensation for unusable items. - Loss Coverage: Compensation for lost packages. Your customers can easily add this protection at checkout, with seamless claims and compensation handled by our partner, Seel. ?????????? ????????: https://lnkd.in/gk79vhJw ?????? ???? ??????: https://lnkd.in/gttE2KX4 ?? Bonus: Seel uses the Worry-Free Delivery fee to purchase carbon credits and offset the carbon emissions from order deliveries, contributing to planet conservation with each purchase. #ParcelPanel #ShippingProtection #WorryFreeDelivery #Insurance #Ecommerce #Shopify #ShopifyPlus #CustomerSatisfaction

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  • 查看ParcelPanel的组织主页

    235 位关注者

    ???????????? ?????????????????????? ??????????????: ?????????????? ????????-???????????????? ???????????????????? & ?????????? ????????????! Post-purchase experience directly impacts customer satisfaction and repeat purchases. ParcelPanel’s latest upgrade brings ???????????????? ???????????????? ?????????????????????????? ?????? ???????? ???????????????? to help Shopify merchants optimize delivery, reduce uncertainty, and build customer loyalty! ?????? ?????????????? & ???????????????? 1???????? "?????????? ?????? ????????????" ???????????????? ???????????? ?????? ?????????????? ???????????????????????? ?? ?????????? ???????????? & ???????????????? ???????? – Provide accurate pickup dates & estimated delivery times, reducing customer inquiries and uncertainty. ?? ?????????????????? ?????????????? & ??????????-????-???????????????? ???????? – Track order timelines from dispatch to delivery for better supply chain management. ?? ???????????????? ???????????????? ???????????????????????? – Reduce waiting anxiety with precise delivery estimates, strengthening brand trust. 2?? ???????? ???????????????? ???????????????? ???????????? ???????????????? ?????? ???????????? ?????????????????? ???????????????????? ?? ?? major shipping statuses & ????+ sub-statuses – ParcelPanel leverages big data to provide ????????-???????? ???????????????? ????????????????, helping merchants detect issues early and improve customer service, minimizing complaints and refunds. 3?? ???????????????? ?????????????????? ?????? ????????-???????????? ?????????????????? ?????????????????? ?? Understand the full ?????????? ???????????????? ?????????????? to optimize shipping strategies and boost efficiency. ?? ???????????? ?????????????? ??????????????????, allowing proactive issue resolution to prevent customer dissatisfaction. ?? ?????????????? ?????????????? ?????????????????????? to choose the best shipping partners, balancing cost and service quality. 4?? ?????????????? ?????? ?????????????? ???????????????? ???????????? – ???????? ?????????????????????? ?????? ???????????? ???????????? ParcelPanel now supports Shopify Headless, allowing merchants to integrate seamless post-purchase tracking with a custom front-end—combining brand identity with delivery transparency! ?? ???????????????? ??????’?? ???????? ?????????? ?????????????? ?????????? ?? ?????????????? ????—????’?? ?????????? ???????????????? ?? ???????????????? ????????-???????????????? ???????????????????? ???????? ?????????????????? ?????????????????? ?????? ??????????????. ParcelPanel continues to evolve, making every delivery more transparent and efficient, ultimately driving higher conversions and customer loyalty. ?? Try the latest upgrade now and optimize your post-purchase experience strategy! https://lnkd.in/gcHUUfV4 #Shopify #EcommerceGrowth #ParcelPanel #PostPurchase #OrderTracking #CustomerExperience #DeliveryTransparency

    • ParcelPanel-?????? "?????????? ?????? ????????????" ???????????????? ???????????? ?????? ?????????????? ????????????????????????
    • ParcelPanel - More ???????????????? ???????????????? ???????????? ???????????????? for Better Exception Management
    • ParcelPanel-???????????????? ?????????????????? ?????? ????????-???????????? ?????????????????? ??????????????????
    • ?????????????? ?????? ?????????????? ???????????????? ???????????? – ???????? ?????????????????????? ?????? ???????????? ????????????
    • ParcelPanel - post-purchase experience platform
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  • 查看ParcelPanel的组织主页

    235 位关注者

    ???????????? ???????? ?????????? ?????? ??????????????—???? ???????? ?????????????? ?????????? ??????????? Live shopping isn’t just a trend—it’s reshaping eCommerce globally. Platforms like ???????????? ????????, ?????????????????? ????????, ?????? ???????????? ???????? are driving real-time sales, but smart Shopify merchants are using live commerce to build their ??????? ?????????? ??????????????????. ?? ?????? ??????????????: Relying solely on marketplace-based live shopping means merchants have ?????????????? ?????????????? ???????? ???????????????? ????????, ??????????????????, ?????? ????????-???????? ?????????? ????????????. ?? ?????? ??????????????????????: ? Drive???????? ???????????????? ?????????????? to your Shopify store and build direct customer relationships. ? Turn live viewers into ?????????? ?????????????????? with exclusive Shopify-only deals. ? Enhance ????????-???????????????? ?????????????????????? with seamless tracking, returns, and shipping protection. ?? Did you know? Shopify’s integration with TikTok Shop makes it easier than ever to sync products and manage orders while keeping full control over customer interactions. ?? How are you leveraging live commerce for your Shopify store? Let’s discuss! ?? #Shopify #eCommerce #LiveCommerce #TikTokShop #DTC #ShopifyExperts #PostPurchase #BrandGrowth #OrderTracking

    • tiktok shop & shopify
  • 查看ParcelPanel的组织主页

    235 位关注者

    ???????? ????????????????, ?????????? ????????????????????: ????????-???????????? ?????????????? ?????????????????????? Returns aren’t just a cost—they’re a goldmine of insights. If you’re not analyzing your return data, you’re missing out on opportunities to reduce costs, improve product quality, and streamline operations. With ParcelPanel Returns, merchants can turn data into action: ? ???????????????? ?????? ???????????? ?????????????? – Pinpoint whether packaging issues, product defects, or mismatched expectations are driving high return rates. ? ???????????? ?????????????????????? ?????????????? – Use data insights to improve product quality, refine descriptions, and enhance packaging. ? ???????????????? ???????????? ?????????????????? – Analyze return patterns to route products efficiently, cutting processing time and costs. Smarter returns management isn’t just about handling refunds—it’s about preventing unnecessary returns and improving the entire shopping experience. ?? #eCommerce #Shopify #ReturnsManagement #DataAnalytics #CustomerExperience #ParcelPanel #PostPurchaseExperience

    • Return Analytics
  • 查看ParcelPanel的组织主页

    235 位关注者

    ???????????????????? ???????? ??????????????? ????????’?? ?????? ???? ?????? ????. Returns are a headache—lost revenue, manual work, and frustrated customers. A slow, complicated process can mean lost trust and lower retention. But what if returns could drive customer loyalty instead of hurting your bottom line? With ParcelPanel Returns, you can: ? ?????????????????? ???????????? ???????? – Customers handle their own returns through a self-service portal, reducing support tickets. ? ???????? ?????????????? ???? ???????? ?????????? – Offer store credit, gift cards, or easy exchanges to retain more sales. Smart exchange recommendations turn returns into new sales opportunities. ? ???????????? ?????????? – Automate return label generation and streamline processing, cutting operational expenses by 40%. ? ?????????????? ???????????????? ???????????????????? – A hassle-free returns process with multi-language support ensures a smooth, frustration-free experience for every customer. Stop losing customers over frustrating returns. Turn them into loyal repeat buyers with ParcelPanel. ... ?? https://lnkd.in/gPRa4h6V #ReturnsManagement #Shopify #EcommerceTools #PostPurchaseExperience #CustomerRetention #Loyalty

    • post purchase experience
  • ParcelPanel转发了

    查看Steve (Kang) Y.的档案

    COO @Channelwill | E-commerce Tech | Empower eCom brands Growth

    Returns Are Your Secret Weapon (Yes, Really) How to Win Loyalty with Frictionless Refunds???? Returns cost U.S. retailers $816 billion last year. But here’s the plot twist:?92% of shoppers will buy again if returns are easy. So why do most brands treat returns like a punishment? The Fix? Ditch the “One-Size-Fits-All” Return Policy Your customers aren’t clones. Some want to drop returns at a locker (busy millennials). Others prefer in-store (boomers who like human interaction). The magic word??CHOICE. ?? Offer 3+ return options (store, kiosk, mail). ?? Automate approvals for low-risk returns (e.g., a?20T?shirt) while flagging high-risk ones (e.g., a 20T?shirt)whileflagginghigh?riskones(e.g.,a1,000 camera “missing” the lens). Why This Works Flexibility builds trust. Imagine a customer who buys a dress online, realizes it doesn’t fit, and drops it off at a locker during their lunch break—no forms, no calls. That’s the kind of hassle-free experience that turns one-time buyers into loyal fans. But Wait—Convenience Isn’t Free Flexible returns mean higher logistics costs. Smaller sellers might struggle with upfront investments in kiosks or partnerships with third-party drop-off networks. And while automation tools can reduce fraud, they’re not perfect. Overly strict filters might accidentally block honest customers, sparking frustration. Enter ParcelPanel’s Return & Exchange Tools like?Parcel Panel’s Return & Exchange?simplify the chaos. Their platform lets sellers: ?? Create branded, self-service return portals (no coding needed). ?? Automatically generate prepaid labels and track returns in real time. ?? Set rules to flag suspicious activity (e.g., repeat returners). One Shopify store using Parcel Panel saw a 40% drop in support tickets—because customers could manage returns themselves. Plus, its analytics help sellers spot trends (like which items get returned most) to improve product descriptions or sizing charts. Bottom Line for Sellers: Start small. Test return kiosks in high-traffic areas or use affordable tools like Parcel Panel. Remember: A seamless return today = a repeat purchase tomorrow. ?? Critique Corner: Cost vs. Reward: Small businesses might lack resources for fancy tools. But free trials and phased rollouts can help. Fraud vs. Trust: Automating fraud checks risks alienating good customers. Balance security with empathy—sometimes, it’s worth eating a $50 loss to keep a loyal buyer. Final Thought: Returns aren’t the enemy — they’re a chance to shine. Treat them like a first date: Make it easy, respectful, and leave them wanting more. #shopify #ecombrands #return

  • 查看ParcelPanel的组织主页

    235 位关注者

    ???????????????? ????????: ParcelPanel Ranks #1 in Shopify's Official App Story Certification! ?? We're thrilled to announce that ParcelPanel has been officially certified and recommended by Shopify's App Story program – and we've taken the #1 spot! This means Shopify has recognized our post-purchase solution as the most trusted and effective option for merchants on their platform. ???????? ???????? ???? ??????????? Our automated shipping notifications and branded tracking page help Shopify merchants reduce "where is my order" tickets by up to 70% while creating additional touch points that drive repeat purchases. With over 5,000 positive reviews and a perfect 5-star rating, ParcelPanel has proven its value in boosting CSAT scores and increasing sales. Already using ParcelPanel? We'd love to hear how it's transformed your customer experience in the comments below. Not yet using the #1 recommended tracking solution? Install ParcelPanel today and see why thousands of merchants trust us with their post-purchase experience. ?? https://lnkd.in/eeNnZKiY #ShopifyPartner #EcommerceInnovation #OrderTracking #PostPurchaseSolution #CustomerExperience #ParcelPanel

    • parcelpanel post-purchase solution platform
  • ParcelPanel转发了

    查看Channelwill的组织主页

    999 位关注者

    ?????????-?????????????????????????? ??????????'?? ?????? ?????????????????????? ???? ?????????????????????? ?? Although International Women's Day officially falls tomorrow, we couldn’t wait to start the celebrations today! At Channelwill, we’re taking a moment to honor and appreciate the incredible women who are an essential part of our team. As our founder so beautifully expressed: "To every woman in our team: May your eyes trace constellations' bright, And your feet march toward endless light. No labels. No limits. Only boundless possibilities." Today, we celebrated the women who inspire us with their creativity, resilience, and care. From leading projects with a vision to paying attention to every detail and building a supportive, collaborative environment, the women at Channelwill truly drive our growth and success. As a small token of appreciation, each of our female colleagues received a thoughtful gift—a luxurious shower gel set and a bonus for a well-deserved meal, because every woman deserves to treat herself today! We also gathered for an afternoon tea and enjoyed pampering with manicures, creating a space for relaxation and connection. While tomorrow is the official day, today serves as a reminder of the limitless possibilities and boundless contributions our women bring to the table. To all the women of Channelwill: thank you for everything you do. We celebrate you today and every day! Happy International Women’s Day! May you continue to shine brightly in all that you do. #InternationalWomensDay #CelebratingWomen #Gratitude #ChannelwillCulture #Teamwork #Empowerment

    • channelwill-women's-day-gifts
    • channelwill-gift-for-women-colleagues
    • channelwill-afternoon-tea
    • channelwill-manicure
  • 查看ParcelPanel的组织主页

    235 位关注者

    ?? Big milestone! ParcelPanel Order Tracking has just reached 5,000+ user reviews from Shopify merchants. 4.9K+ gave us 5-star ratings. ?? Why merchants love us: ? Real-time Order Tracking ? Branded Tracking Pages ? Automated Shipping Notifications ? Seamless Customer Experience ? 24/7 Customer Support ... These reviews show how we're helping e-commerce businesses streamline their tracking. Shopify store owners, looking to improve your post-purchase experience? ParcelPanel is here for you. ?? Check us out and see why 5,000+ merchants trust our solution! ?? https://lnkd.in/e5rCDsRW #Shopify #EcommerceTips #CustomerExperience #ParcelPanel #OrderTracking #PostPurchaseSolution

    • shopify order tracking
  • 查看ParcelPanel的组织主页

    235 位关注者

    ?? Introducing a Game-Changing Upgrade to Worry-Free Delivery! In the world of e-commerce, delivering a seamless post-purchase experience is critical. That’s why ParcelPanel is excited to announce an enhanced feature for Worry-Free Delivery: Now, customers who purchase shipping insurance can easily ???????? ?? ?????????? ???????? ?????? ?????????? ???????????????? ????????! ?? ? How It Works: ? Customers click the "File a Claim" button on the Order Tracking Page. ? They’re redirected to the Seel Resolution Center, where they can file claims or track their progress. Hassle-free and transparent for both merchants and customers. But that’s not all! Merchants can now directly view the status of a customer's purchased shipping insurance in the Order Management Page, providing better visibility and control over post-purchase operations. This upgrade empowers your customers with convenience and confidence while reducing friction in the post-purchase journey. For merchants, it’s a step forward in improving customer satisfaction and retention—no more worrying about lost, stolen, or damaged shipments causing disputes. ?? Let’s make e-commerce worry-free together! ?? Ready to try it? Install Parcel Panel Order Tracking and activate Worry-Free Delivery today! #ParcelPanel #PostPurchaseExperience #ShippingProtection #Insurance #Shopify #ShopifyPlus

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