ParcelPanel

?? Exciting Update from ParcelPanel! ?? We're thrilled to introduce our new ???????????????? ???????????????????? feature in Parcel Panel Order Tracking, which provides ??????????-???????? ???????????????? for your customers. Partnering with Seel, this update covers delayed, damaged, and lost items, ensuring peace of mind for shoppers and reducing your customer service costs. Key Benefits: - Delay Protection: Compensation for delays over 10 days (domestic) or 30 days (international). - Damage Coverage: Compensation for unusable items. - Loss Coverage: Compensation for lost packages. Your customers can easily add this protection at checkout, with seamless claims and compensation handled by our partner, Seel. ?????????? ????????: https://lnkd.in/gk79vhJw ?????? ???? ??????: https://lnkd.in/gttE2KX4 ?? Bonus: Seel uses the Worry-Free Delivery fee to purchase carbon credits and offset the carbon emissions from order deliveries, contributing to planet conservation with each purchase. #ParcelPanel #ShippingProtection #WorryFreeDelivery #Insurance #Ecommerce #Shopify #ShopifyPlus #CustomerSatisfaction

Returns Are Your Secret Weapon (Yes, Really) How to Win Loyalty with Frictionless Refunds？？？？ Returns cost U.S. retailers $816 billion last year. But here’s the plot twist:?92% of shoppers will buy again if returns are easy. So why do most brands treat returns like a punishment? The Fix? Ditch the “One-Size-Fits-All” Return Policy Your customers aren’t clones. Some want to drop returns at a locker (busy millennials). Others prefer in-store (boomers who like human interaction). The magic word??CHOICE. ?? Offer 3+ return options (store, kiosk, mail). ?? Automate approvals for low-risk returns (e.g., a?20T?shirt) while flagging high-risk ones (e.g., a 20T?shirt)whileflagginghigh?riskones(e.g.,a1,000 camera “missing” the lens). Why This Works Flexibility builds trust. Imagine a customer who buys a dress online, realizes it doesn’t fit, and drops it off at a locker during their lunch break—no forms, no calls. That’s the kind of hassle-free experience that turns one-time buyers into loyal fans. But Wait—Convenience Isn’t Free Flexible returns mean higher logistics costs. Smaller sellers might struggle with upfront investments in kiosks or partnerships with third-party drop-off networks. And while automation tools can reduce fraud, they’re not perfect. Overly strict filters might accidentally block honest customers, sparking frustration. Enter ParcelPanel’s Return & Exchange Tools like?Parcel Panel’s Return & Exchange?simplify the chaos. Their platform lets sellers: ?? Create branded, self-service return portals (no coding needed). ?? Automatically generate prepaid labels and track returns in real time. ?? Set rules to flag suspicious activity (e.g., repeat returners). One Shopify store using Parcel Panel saw a 40% drop in support tickets—because customers could manage returns themselves. Plus, its analytics help sellers spot trends (like which items get returned most) to improve product descriptions or sizing charts. Bottom Line for Sellers: Start small. Test return kiosks in high-traffic areas or use affordable tools like Parcel Panel. Remember: A seamless return today = a repeat purchase tomorrow. ?? Critique Corner: Cost vs. Reward: Small businesses might lack resources for fancy tools. But free trials and phased rollouts can help. Fraud vs. Trust: Automating fraud checks risks alienating good customers. Balance security with empathy—sometimes, it’s worth eating a $50 loss to keep a loyal buyer. Final Thought: Returns aren’t the enemy — they’re a chance to shine. Treat them like a first date: Make it easy, respectful, and leave them wanting more. #shopify #ecombrands #return

???????????????? ????????: ParcelPanel Ranks #1 in Shopify's Official App Story Certification! ?? We're thrilled to announce that ParcelPanel has been officially certified and recommended by Shopify's App Story program – and we've taken the #1 spot! This means Shopify has recognized our post-purchase solution as the most trusted and effective option for merchants on their platform. ???????? ???????? ???? ??????????? Our automated shipping notifications and branded tracking page help Shopify merchants reduce "where is my order" tickets by up to 70% while creating additional touch points that drive repeat purchases. With over 5,000 positive reviews and a perfect 5-star rating, ParcelPanel has proven its value in boosting CSAT scores and increasing sales. Already using ParcelPanel? We'd love to hear how it's transformed your customer experience in the comments below. Not yet using the #1 recommended tracking solution? Install ParcelPanel today and see why thousands of merchants trust us with their post-purchase experience. ?? https://lnkd.in/eeNnZKiY #ShopifyPartner #EcommerceInnovation #OrderTracking #PostPurchaseSolution #CustomerExperience #ParcelPanel

?????????-?????????????????????????? ??????????'?? ?????? ?????????????????????? ???? ?????????????????????? ?? Although International Women's Day officially falls tomorrow, we couldn’t wait to start the celebrations today! At Channelwill, we’re taking a moment to honor and appreciate the incredible women who are an essential part of our team. As our founder so beautifully expressed: "To every woman in our team: May your eyes trace constellations' bright, And your feet march toward endless light. No labels. No limits. Only boundless possibilities." Today, we celebrated the women who inspire us with their creativity, resilience, and care. From leading projects with a vision to paying attention to every detail and building a supportive, collaborative environment, the women at Channelwill truly drive our growth and success. As a small token of appreciation, each of our female colleagues received a thoughtful gift—a luxurious shower gel set and a bonus for a well-deserved meal, because every woman deserves to treat herself today! We also gathered for an afternoon tea and enjoyed pampering with manicures, creating a space for relaxation and connection. While tomorrow is the official day, today serves as a reminder of the limitless possibilities and boundless contributions our women bring to the table. To all the women of Channelwill: thank you for everything you do. We celebrate you today and every day! Happy International Women’s Day! May you continue to shine brightly in all that you do. #InternationalWomensDay #CelebratingWomen #Gratitude #ChannelwillCulture #Teamwork #Empowerment

?? Big milestone! ParcelPanel Order Tracking has just reached 5,000+ user reviews from Shopify merchants. 4.9K+ gave us 5-star ratings. ?? Why merchants love us: ? Real-time Order Tracking ? Branded Tracking Pages ? Automated Shipping Notifications ? Seamless Customer Experience ? 24/7 Customer Support ... These reviews show how we're helping e-commerce businesses streamline their tracking. Shopify store owners, looking to improve your post-purchase experience? ParcelPanel is here for you. ?? Check us out and see why 5,000+ merchants trust our solution! ?? https://lnkd.in/e5rCDsRW #Shopify #EcommerceTips #CustomerExperience #ParcelPanel #OrderTracking #PostPurchaseSolution

?? Introducing a Game-Changing Upgrade to Worry-Free Delivery! In the world of e-commerce, delivering a seamless post-purchase experience is critical. That’s why ParcelPanel is excited to announce an enhanced feature for Worry-Free Delivery: Now, customers who purchase shipping insurance can easily ???????? ?? ?????????? ???????? ?????? ?????????? ???????????????? ????????! ?? ? How It Works: ? Customers click the "File a Claim" button on the Order Tracking Page. ? They’re redirected to the Seel Resolution Center, where they can file claims or track their progress. Hassle-free and transparent for both merchants and customers. But that’s not all! Merchants can now directly view the status of a customer's purchased shipping insurance in the Order Management Page, providing better visibility and control over post-purchase operations. This upgrade empowers your customers with convenience and confidence while reducing friction in the post-purchase journey. For merchants, it’s a step forward in improving customer satisfaction and retention—no more worrying about lost, stolen, or damaged shipments causing disputes. ?? Let’s make e-commerce worry-free together! ?? Ready to try it? Install Parcel Panel Order Tracking and activate Worry-Free Delivery today! #ParcelPanel #PostPurchaseExperience #ShippingProtection #Insurance #Shopify #ShopifyPlus

?? Introducing Pre-purchase EDD: Transforming the Shopping Experience! Have you ever hesitated to click "Buy Now" because you weren’t sure when your order would arrive? You’re not alone—research shows 83% of online shoppers want delivery dates upfront before making a purchase. That’s why we’re excited to announce the ??????-???????????????? ?????????????????? ???????????????? ???????? (??????) feature in Parcel Panel Order Tracking! ?? ?? What does it do? Pre-purchase EDD empowers merchants to display accurate delivery estimates directly on product pages, creating transparency and building trust even before checkout. ?? Why does it matter? Reduce Cart Abandonment: Studies reveal that unclear delivery timelines are one of the reasons for cart abandonment. Boost Conversion Rates: Displaying clear EDD information can drive up sales by reassuring shoppers. Enhance Customer Confidence: Transparency fosters loyalty and reduces pre-purchase uncertainty. ?? The result? A seamless shopping journey that keeps your customers informed and your sales growing. Ready to elevate your store’s customer experience? ??Try out the new Pre-purchase EDD feature today and deliver confidence along with every order. https://lnkd.in/gQbQ5dFp #ParcelPanel #Ecommerce #Shopify #CustomerExperience #EstimatedDeliveryDate

?? Merry Christmas from ParcelPanel! ?? As we celebrate this joyous holiday season, we want to take a moment to thank all the merchants and partners who’ve trusted ParcelPanel this year. We’re honored to support your success – whether it’s through: ? Seamless Order Tracking that keeps customers informed. ? Worry-free Shipping Protection that builds trust at checkout. ? Hassle-free Returns & Exchanges that turn refunds into opportunities. At ParcelPanel, we’re committed to helping you transform the post-purchase experience – delighting your customers and driving your business forward. Here’s to a joyous holiday season and an even brighter 2025! ?? From our family to yours, we wish you a Merry Christmas and a prosperous New Year! ???? #ParcelPanel #eCommerce #MerryChristmas #HolidaySeason

Would you shop without a safety net? For online customers, the uncertainty of shipping can often make or break a purchase decision. ?? What if the item gets lost? ?? What if it's delayed or damaged during transit? By partnering with a trusted, qualified insurance provider, shipping insurance serves as a promise: If items are lost, stolen, delayed, or damaged, customers can rest assured knowing they’re covered and will get compensation. It is a guarantee that ensures both the product's journey and your customer’s peace of mind. When customers know their orders are protected, they feel confident to click "Buy Now." The result? Fewer abandoned carts and higher conversion rates. Shipping insurance isn’t just a feature; it’s a trust-builder that reassures your customers while safeguarding your revenue. Are you giving your shoppers the confidence they need to complete their purchase? #ParcelPanel #Shopify #ShippingProtection #ShippingInsurance

BFCM is wrapping up—what’s next for your store? As the frenzy of Black Friday and Cyber Monday subsides, the post-purchase journey has just begun. This is where long-term customer relationships are made or broken. Here are some common pain points you will face after BFCM: ?? "Where is my order?" spikes in customer inquiries, creating pressure on support teams. ?? An increase in return and exchange requests, straining operational efficiency. ?? Worries about lost, delayed, or damaged shipments, risking customer dissatisfaction. How can ParcelPanel’s all-in-one post-purchase solution help? ?? Order Tracking: Empower customers with real-time tracking updates on a branded page, reducing WISMO inquiries by up to 80%. ?? Returns & Exchanges: Simplify the process with a self-service portal for easy returns and exchanges, saving time and improving satisfaction. ?? Shipping Protection: Offer peace of mind to both merchants and customers by insuring shipments against loss, delays, or damage. The results? ?? Happier customers who trust your brand. ?? Fewer operational bottlenecks, freeing up your team to focus on growth. ?? Improved retention and repeat purchases after BFCM, setting you up for long-term success. The BFCM rush may be over, but creating an exceptional customer experience is an ongoing opportunity. ?? #ParcelPanel #OrderTracking #Returns #Exchange #ShippingProtection #Shopify