Papa

At Papa, innovation is about one thing: furthering the human connections that drive better health and stronger outcomes. While we continue strengthening the in-home support our members rely on, we’re ensuring our solutions align with the evolving needs of our health plan and employer partners. By enhancing both member-driven and client-driven activities, we’re creating a more impactful, scalable support network. ?? At our 2025 Partner Summit, #Papa Founder and CEO Andrew Parker shared how we’ve improved the member and Papa Pal experience over the past year—and what’s ahead as we expand our in-home capabilities and supercharge our Papa Pal network. ???Watch Andrew’s session for a behind-the-scenes look at how we’re evolving to better serve our members, Papa Pals, and health plan clients, including demos of the latest innovations from Papa: https://lnkd.in/e9sUMtyD

Trust is something you earn over and over again by making commitments, following through, and showing your work. That’s why #Papa released the first-ever transparency report from a caregiving platform, which outlines the dozens of enhancements we’ve made over the years and the best-in-class Trust & Safety program we’ve built along the way. The report, written by our external Trust & Safety Advisors, covers: ??? Our approach to protecting members and Papa Pals in our community ?? The safeguards we’ve built into our platform at every step ?? Learnings for others facilitating in-person interactions at scale Because when it comes to supporting people in need, safety must come first. Learn how we’re raising the bar for trust and safety in caregiving ???https://lnkd.in/efkNZv3Y

A trusted, consistent presence makes all the difference in health care. Through time-tested relationships, Papa Pals uncover what their members truly need to achieve whole health. ???What’s causing them to skip medical appointments? ?? Do they struggle to access food or medications? ?? Do they need help navigating daily life at home? These are the details that shape better, more effective care. And they often go unnoticed in traditional healthcare settings. Learn more about the unique insights #PapaPals gain about their members through trust built at home: https://lnkd.in/eYpb6TxF

A small gap in support can lead to big health consequences. Lack of transportation, unsafe living conditions, and social isolation don’t just affect quality of life—they drive up healthcare costs and worsen health outcomes. That’s where #PapaPals come in: ?? Spotting risks early—before they escalate into costly emergencies ?? Improving access to food and medication with compassionate transportation ?? Encouraging critical healthcare actions, like PCP visits and preventive screenings, and making sure members have the means to get there ?? Providing companionship that combats loneliness and improves well-being This isn’t just care. It’s life-changing support. See the impact: https://lnkd.in/eRXijdWr

Yesterday, we had the opportunity to join the EHIR World 50 Accelerator Spring Roundtable series as a Presenting Innovator ?? At Papa, we know that when employees are stretched thin—balancing work, caregiving, and daily life—stress rises, productivity drops, and engagement suffers. During our presentation, we shared how our national care network helps employers lighten the load for their workforce, offering real solutions for the sandwich generation and beyond. By providing trusted, flexible support for aging parents, childcare, and everyday tasks, Papa helps employees stay focused on their work—not just the challenges at home. The result? Reduced stress, improved well-being, and a stronger, more engaged workforce. We’re grateful for the chance to connect with leading benefits innovators and explore ways to drive meaningful impact together. Excited for what’s ahead! ?? #PresentingInnovator #World50Accelerator #EmployeeWellBeing?

Living with a chronic illness like Multiple Sclerosis (MS) is hard enough—imagine facing it without family close by to support you. That’s the reality for Anisa, a #Papa member who’s been living with MS for 25 years. More than anything, Anisa wants to maintain her independence. With Papa as an integral part of her care team, she’s able to do just that. Her #PapaPals ensure she makes it to her life-saving infusion appointments every month—a task that used to be a source of overwhelming anxiety. Now, she has peace of mind knowing her Papa Pal will be there, ready to help her safely and comfortably navigate the day. “Papa is the lynchpin that keeps me going month to month,” Anisa says. “They’re the piece of the team that allows the other pieces to happen.” ?? For members like Anisa, Papa is about more than just transportation or support. It’s about independence and the ability to keep moving forward. Read how Papa helps Anisa live on her own despite her diagnosis: https://lnkd.in/gfqAQJTT

Healthcare costs are rising, but what if the solution isn’t more medical intervention—but more personal support at home? #Papa has proven its ability to reduce healthcare costs by addressing social needs: ? 9-19% reduction in medical costs for Medicare Advantage members ? 33% reduction in medical costs for high-risk Medicaid members ? 18% decrease in inpatient admissions ? 14% decrease in readmission rates How? By meeting members where they are—at home—helping them stay safe, connected, and engaged in their care. Whole health starts with real human support. That’s what Papa delivers. ???Learn more here: papa.com/impact

Energized. Inspired. Ready to reshape the future of in-home social support. That’s how we—and our partners—left Miami after three days of powerful discussions, bold ideas, and fresh collaboration at #Papa’s 2025 Partner Summit. Together, we discussed what’s new in our industry and at Papa, and how our network of trusted in-home carers can go further to help health plans tackle some of their biggest challenges. Here’s what stood out: ?? Optimism in Medicare Advantage – Despite industry headwinds and uncertainty, there’s a greater focus on proactive, tailored support and growing resources to help health plans invest in them meaningfully. ?? Companion care isn’t just “nice to have” – The data is clear: It drives better healthcare utilization, lowers costs, and meets a growing need for personalized support. ?? Precision matters – Plans can now fine-tune Papa’s services for the members who need them most, maximizing impact and ROI. ?? Our partners are in the driver’s seat – We threw out our long-term roadmap and built a new one—together. The future of in-home support is trusted, flexible, and built to meet evolving member and plan needs. This is just the beginning. Read the full recap to see where we’re headed next: https://lnkd.in/gcSepNaT

Social support is critical for all individuals, but that need becomes even greater when living with a chronic illness. #Papa member Anisa has been living with Multiple Sclerosis for 25 years, and she’s determined to stay independent. But being homebound due to her symptoms and managing her care has been difficult—especially when it comes to her monthly infusions—the one appointment she cannot complete in her home or via telehealth. Before Papa, every car ride was a stressful ordeal due to her nausea and mobility challenges. Anisa often canceled appointments because the anxiety of getting there was simply too much. However, with the help of her Papa Pals, those infusions are no longer a source of fear. Anisa calls Papa the “lynchpin” of her care team. By providing safe and reliable transportation, emotional support, and companionship, her Papa Pals make it possible for her to live on her own terms. “Papa has allowed those infusion appointments to happen,” she says. “It is life-saving because, without that medication or treatment, it would be a different road for me…I can worry about finding another doctor if I have to. Finding another Papa doesn’t happen.” ?? Learn more about Anisa’s journey and how Papa is filling critical gaps for members like her: https://lnkd.in/gfqAQJTT

How can a single benefit improve employees’ lives in so many ways? Through the stories of Barb, Camila, and Debbie, we see how Papa provides employees with meaningful support through life’s challenging moments: ?? For Barb, it’s having a trusted companion for her grandmother and aunt. ?? For Camila, it’s help managing life with two young kids. ???? For Debbie, it’s the emotional and physical support to move forward after loss. #Papa doesn’t just lighten the load—it brings peace, hope, and better days to employees and their families. Explore these stories and the ripple effects of truly personalized help: https://lnkd.in/eD_PmACH