Papa

November is National Family Caregivers Month—a time to recognize the challenges caregivers face and celebrate the vital role they play in our society and healthcare system. At Papa, we’re here to support caregivers by connecting them and their loved ones with Papa Pals—trusted companions who provide in-person help, like running errands, driving to appointments, and spending time together to ward off isolation and loneliness. For the many caregivers who need someone physically present with their loved one, this kind of support can be life-changing. It was for Desiree, a full-time working mom who lives an hour away from her family, to whom she is an only child and grandchild. Papa Pal Jessica started visiting Desiree’s mother and grandmother, taking them to appointments and simply offering friendship and companionship. It didn’t take long for her to become a part of the family. As Desiree said, “Jessica has become my mother’s best friend. It’s not physically possible for me to be around as much as I’d like, and Jessica has eased that burden.” ?? To caregivers everywhere: We see you, we celebrate you, and we’re here to help. #NFCM ?? Read Desiree and Jessica’s story here: https://lnkd.in/eHju9W59

We’re still buzzing from our time at HLTH Inc., where our Founder and CEO Andrew Parker joined Nasdaq's Kristina Ayanian to discuss Papa’s impact and evolution over the past seven years. ?? Watch the full interview to learn how we’re reimagining what healthcare can look like through personalized, practical in-home support: https://lnkd.in/gFH4uinB

Andrew Parker, CEO of Papa, knows that safety is key when providing at-home, 1:1 care to the elderly. That's why his team released a full transparency report, outlining the challenges their providers faced –?and upping their security protocols for the future. Now, with a massive caregiver shortage looming, Papa is sharing their full playbook for other organizations in the space to follow, including: ? enhanced background checks ?? ? GPS tracking ?? ? emergency assistance ?? + more Get full details from Fierce Healthcare ↓ https://lnkd.in/e48JfarB

How do we make safe, human connection accessible at scale? This question drives our work at Papa every day and is the central theme of our first-ever transparency report. In the latest episode of TrustLab’s Click to Trust ?? podcast, Papa’s Head of Trust & Safety Jane Yu dives into all that we do behind the scenes to support safe interactions within our community and what you’ll find in our new report. From understanding the nuanced vulnerabilities and needs of our members and #PapaPals to collaborating with an array of Trust & Safety experts, this report represents our commitment to trust, transparency, and safety—not just on our platform, but in the daily lives of those we serve. Because safety isn’t just about policies; it’s about people. ?? Tune in here to learn how we can all work together to promote trust and safety across the caregiving and marketplace industries: https://lnkd.in/e3P3AGiP

Papa is a community powered by real people—our Papa Pals, members, and team. Creating safe, personal connections at scale is no easy task, but in a world where so many lack the essential social support they need, human care and companionship cannot be replaced. Understanding the unique vulnerabilities of both members and Papa Pals on our platform led us to craft a Trust & Safety program that doesn’t just meet today’s standards—it redefines them. So, how do we ensure that members feel secure, their families feel reassured, and Papa Pals feel protected and empowered to make a difference? Read more about our approach to trust and safety, following the release of our inaugural transparency report last week, in my article below.?

Senior care company Papa maps out safety and trust standards for growing home healthcare industry. Jane Yu, Papa’s head of trust and safety, chatted w/ Fierce Healthcare in an exclusive interview about report and best practices

How do you create trust when your business model centers on human interaction? In this latest episode of Click to Trust ??, we had the pleasure of speaking with Jane Yu, Head of Trust and Safety at Papa. We explored how platforms like Papa are addressing the dual vulnerability of both members and service providers and what it really takes to build safety measures that go beyond the digital world and impact real lives. Listen in to learn more about how Jane and her team at Papa are leading the charge with their first transparency report: ?? Episode: https://lnkd.in/ef2Cyxii ?? Report: https://lnkd.in/d4e4zqX5 #trustandsafety #transparency

As Papa enters our seventh year in business, we’re reflecting on this journey that has spanned millions of in-person interactions. Our commitment to keeping those on our platform safe grows with each passing year, as does our knowledge on how to do so most effectively at scale. We’re proud to contribute those learnings and best practices today in our inaugural transparency report—the first to be released by a caregiving platform. Written by our external Trust & Safety advisors, the report provides an honest assessment of challenges facing in-person care and serves as a guide for others in our space. At a time when so many lack access to the social support they need, we have to work together to make human help accessible at scale and to do it as safely as possible. Discover the dozens of enhancements we’ve implemented across our organization over the past two years and how we’re laying the groundwork for a safer, more connected future in our new report: https://bit.ly/3ACVt1W

This Veterans Day, we honor all who have served and celebrate the strength found in connections between Veterans. Like Papa member Arnold and Papa Pal Tom, two Veterans with disabilities who developed a quick bond over their shared military history. “We have something in common,” Arnold says of Tom. “He’s a Veteran himself, so it’s a Veterans-helping-Veterans thing. He’s just a good man. He really enjoys me just as much as I enjoy him.” We’re proud to see Veterans find connection and purpose beyond their years of service through Papa. Today, we thank all Veterans and their families—not only for their past sacrifices, but for the positive impact they make each day in their communities. ?? ?? https://lnkd.in/eDRmHP3J #VeteransDay #PapaPals #VeteranSupport

Hey, Scottsdale! ???We’re headed your way for the Supplemental Benefit Innovations to Drive Health Outcomes conference! ?? Visit us at booth #15 to learn how #Papa's approach to in-home social support reduces cost of care, boosts preventive care trends, and elevates member health and satisfaction. You can also book 1:1 time with our team at the link below to discuss how we can help your plan achieve these measurable outcomes. Plus, don’t miss our Founder and CEO, Andrew Parker, on stage to share how plans can meet members’ SDoH needs and advance health equity through personalized, in-home support. Looking forward to seeing you there! ?? ?? https://lnkd.in/e5kTMc5X