Palexy

We were thrilled to have hosted our Retail Operations Excellence Workshop in Bangkok yesterday! The event brought together retail industry leaders at the Carlton Hotel Bangkok Sukhumvit to explore the transformative power of AI in retail operations. Our CEO and Co-Founder, Thong (Tony) Do, kicked off the day with an opening speech highlighting the company's vision for retail excellence. We were honored to have Ratchanon Choochat from PowerBuy deliver an impactful keynote on "Retail Operation Excellence & Smart Staff Scheduling," highlighting practical applications of our solutions. The highlight of the day was our panel discussion on "The AI-Powered Retail Revolution," featuring distinguished experts from leading retail organizations including Sabina Public Company Limited, CRC Sports (Supersports), Central Department Store Group, Yuedpao, and Central Marketing Group (CMG). The diverse perspectives shared demonstrated how AI is reshaping operational strategies across various retail segments. We also had the pleasure of introducing our newest innovation - Auto Staff Scheduling - designed to help retailers optimize workforce management with AI-driven insights. The workshop's success reflects our commitment to fostering industry collaboration and providing cutting-edge solutions that address real operational challenges. We extend our sincere gratitude to all speakers and attendees who contributed to this valuable knowledge exchange. Stay tuned for more Palexy events as we continue our mission to elevate retail operations through innovative technology solutions. #PalexyWorkshop #RetailExcellence #AIinRetail #RetailOperations #BangkokRetail

How We Boosted Yuedpao's Retail Performance by 55% Excited to share how our team helped transform Yuedpao's customer experience at their Central Pattaya location! 📊 Yuedpao, a thriving Thai fashion brand that evolved from an online T-shirt retailer to an omnichannel retail powerhouse of 60+ stores, approached us with staffing challenges at their store in Asia's largest beachfront shopping complex. ❌ The Challenges We Identified: - During peak hours (1-3 PM), visitor-to-staff ratios exceeded 60:1, with interaction rates below 50% and conversions around 15% - Evening performance showed customer interaction rates below 45% despite more manageable traffic - Throughout the day, on-time greeting rates were less than 40% ✅ Our Data-Driven Solution: - Staff Quantity Optimization: Implemented strategic shift coverage during high-traffic periods - Staff Quality Enhancement: Delivered focused training on customer engagement techniques and key performance metrics 🎉 The Remarkable Results: - Evening hours experienced a dramatic 55% increase in conversion rate - Customer interaction rates improved by 24% in the evening and 16% during peak hours - On-time greeting rates increased significantly across all shifts This partnership reinforced what we've always known: successful retail staffing requires mastering both quality AND quantity. The right analytics can identify exactly when and where additional staff are needed, while targeted training ensures each team member maximizes every customer interaction. Is your retail business struggling with similar staffing challenges? We'd love to show you how our data-driven approach can transform your customer experience and boost your bottom line: https://lnkd.in/gi6zffgj #RetailAnalytics #StaffingOptimization #DataDrivenResults #CustomerExperience #RetailTransformation

We're excited to share another remarkable retail transformation story from Son Kim's Vera lingerie store chain of 60 stores. ❌ The challenge: Low customer interaction rates during peak hours were hurting sales and customer satisfaction. In a category like lingerie, where personalized guidance is crucial, this was particularly damaging to the business. ✅ The solution: Implementing Palexy's AI-powered retail analytics to replace manual traffic counting with accurate, real-time data. ✅ The process: Analysis revealed that during peak hours, while traffic increased sharply, customer interactions remained flat The root cause: Staff were overwhelmed during busy periods Action taken: Optimized staffing levels and established continuous monitoring of key metrics The results speak for themselves: ➡️ Customer/staff ratio reduced by 25.2% ➡️ Interaction rate increased by 4.4 percentage points ➡️ On-time customer welcome rate improved by 7.4 percentage points As Area Manager Ly Tran Quoc Viet puts it: "Palexy has improved our understanding of store operations, revealing opportunities we couldn't see before. The impact on our workforce has been remarkable." This case study demonstrates how data-driven decision making can transform retail operations effectively. When staff are properly supported with the right resources at the right time, both customer experience and business outcomes improve dramatically. #RetailAnalytics #CustomerExperience #DataDrivenDecisions #RetailTransformation

Driving Retail Success Through Smart Staffing: How ALDO Vietnam Increased Conversion by 5.7 % points! We're excited to share a recent success story from our client ALDO Shoes & Accessories Vietnam By strategically optimizing our staffing during a high-traffic October campaign, they were able to achieve remarkable results: ✅ 5.7 percentage point increase in conversion rate ✅ 54.6% increase in net sales despite only 17% more foot traffic ✅ 95% customer interaction rate ✅ Maintained optimal visitor-to-staff ratios even during peak hours The key was using data analytics to predict traffic patterns and allocate staff hours accordingly. This allowed their team to maintain premium service standards while handling the 20-30% increase in store visitors. This approach perfectly aligns with ALDO's commitment to providing exceptional customer experiences that match our "Fashion in Harmony with Comfort" philosophy. Wanna optimize conversions and customer services for your stores? We're here to assist you: https://lnkd.in/gi6zffgj #RetailSuccess #DataDrivenStrategy #CustomerExperience #RetailManagement #ALDO #Vietnam

🚀 Thrilled to announce that Palexy will be a proud sponsor at the upcoming Retail Asia Summit 2025 in Malaysia! Following our tremendous success at the Retail Asia Summit in the Philippines, where our AI-powered retail analytics platform generated exceptional interest from Filipino retailers, we're excited to bring our innovative solutions to Malaysia. The enthusiastic response in Manila validated what we've long understood: despite the digital revolution, Southeast Asian consumers still prioritize in-store shopping experiences for fashion and lifestyle products—making our AI solutions more relevant than ever. Mark your calendars for April 17, 2025, at the Renaissance Kuala Lumpur Hotel & Convention Centre, where our team will showcase the same cutting-edge technology that captivated the Philippine retail community: ✅ Intelligent Staff Scheduling: Our AI optimizes sales personnel deployment, ensuring optimal coverage during high-traffic periods to maximize sales opportunities. ✅ Enhanced Customer Experience: We go beyond basic staffing optimization to help your team deliver consistently exceptional customer service that builds loyalty and drives revenue. ✅ Remote Operational Excellence: Monitor critical compliance metrics in real-time—from store opening/closing adherence to customer greeting protocols, staff positioning, and quality of customer interactions. ✅ Data-Driven Store Design: Gain valuable insights into shopper behavior patterns to create more effective store layouts and merchandising strategies that enhance the customer journey. With over 200 premium retailers and 5,000+ stores across Southeast Asia already benefiting from our technology, we're looking forward to connecting with more industry leaders in Malaysia who are ready to elevate their retail operations. Want to learn how our AI can help your business thrive? Visit our booth at #RASummit2025 or schedule a personalized demo in advance. Register for the event here: https://bit.ly/4I5eywb #RASummitMalaysia2025 #Palexy #RetailAnalytics #AIinRetail #RetailInnovation

🚀 Palexy is proud to be the Diamond Partner of this exclusive webinar, hosted by BSS Commerce in collaboration with Shopify! Did you know that 73% of customers interact with multiple channels during their shopping journey, and 90% expect a seamless experience across them all? Businesses need smarter, more integrated solutions to meet these demands—and that’s exactly where Unified Commerce comes in! 🔥 Join us at "The Future of Selling: Unlock Unified Commerce Success with Shopify Plus" to uncover how to streamline your operations, enhance customer experiences, and scale your business with Shopify. 💡 Insight Talk by Palexy! We’re excited to introduce Mr. Do Trung Thong – CEO & Founder of Palexy as a key panelist! He will join the discussion to share valuable insights on how enterprises using Shopify can optimize their eCommerce systems and achieve Unified Commerce through real-world experiences, success stories, and expert know-how. 🎯 Why you can’t miss this event: ✔ Gain expert insights on how Unified Commerce is reshaping the eCommerce landscape ✔ Learn how Shopify Plus helps businesses scale with seamless integration ✔ Explore real-world case studies of brands successfully implementing Unified Commerce ✔ Network with 200+ industry leaders, decision-makers, and eCommerce experts -------------------------- 𝗠𝗮𝗿𝗸 𝗬𝗼𝘂𝗿 𝗖𝗮𝗹𝗲𝗻𝗱𝗮𝗿: 📅 𝗗𝗮𝘁𝗲: Wednesday, March 26th, 2025 ⏰ 𝗧𝗶𝗺𝗲: ▶ 09:30am - 11:00am (UTC +7): Vietnam, Thailand, Indonesia ▶ 10:30am - 12:00pm (UTC +8): Singapore, Malaysia, Philippines, Taiwan, Hongkong ▶ 01:30pm - 03:00pm (UTC +11): Australia 📌 𝗩𝗲𝗻𝘂𝗲: Online (Private Zoom Session) 𝐂𝐋𝐀𝐈𝐌 𝐘𝐎𝐔𝐑 𝐒𝐋𝐎𝐓 𝐍𝐎𝐖 𝐚𝐭: https://byvn.net/KBLB ---------------------------------- ➡ 𝗢𝗿𝗴𝗮𝗻𝗶𝘇𝗲𝗿: BSS Commerce x Shopify ➡ 𝗘𝘅𝗰𝗹𝘂𝘀𝗶𝘃𝗲 𝗣𝗮𝗿𝘁𝗻𝗲𝗿𝘀: @Palexy, @Ascentis ➡ 𝗠𝗲𝗱𝗶𝗮 𝗣𝗮𝗿𝘁𝗻𝗲𝗿𝘀: @LianLian Global, @SimiCart, @Omni Themes, @Secomapp #Palexy #BSSCommerce #Exclusive_Webinar #Unified_Commerce #Loyalty #Customer_Journey #AI

We're excited to showcase our cutting-edge AI store analytics platform to industry leaders at the Retail Asia Summit in the Philippines. Despite the digital revolution, most Filipino consumers still prefer the in-store experience when shopping for fashion and lifestyle products – a trend consistent across Southeast Asia. This consumer preference explains why over 200 premium retailers operating more than 5,000 stores throughout Southeast Asia have implemented Palexy's AI solutions for: ➡️ Intelligent Staff Scheduling Our AI optimizes sales personnel deployment, ensuring optimal coverage during high-traffic periods to maximize sales opportunities. ➡️ Enhanced Customer Experience We go beyond basic staffing optimization to help your team deliver consistently exceptional customer service that builds loyalty and drives revenue. ➡️ Remote Operational Excellence Monitor critical compliance metrics in real-time – from store opening/closing adherence to customer greeting protocols, staff positioning, and quality of customer interactions. ➡️ Data-Driven Store Design Gain valuable insights into shopper behavior patterns to create more effective store layouts and merchandising strategies that enhance the customer journey. Wanna trial our solution? Request a demo here: https://lnkd.in/gi6zffgj #RetailAsia #Philippines #AIAnalytics #StoreOptimization

𝐓𝐡𝐞 𝐅𝐮𝐭𝐮𝐫𝐞 𝐨𝐟 𝐒𝐞𝐥𝐥𝐢𝐧𝐠: 𝐔𝐧𝐥𝐨𝐜𝐤 𝐔𝐧𝐢𝐟𝐢𝐞𝐝 𝐂𝐨𝐦𝐦𝐞𝐫𝐜𝐞 𝐒𝐮𝐜𝐜𝐞𝐬𝐬 𝐰𝐢𝐭𝐡 𝐒𝐡𝐨𝐩𝐢𝐟𝐲 𝐏𝐥𝐮𝐬 𝐂𝐋𝐀𝐈𝐌 𝐘𝐎𝐔𝐑 𝐒𝐋𝐎𝐓 𝐍𝐎𝐖 𝐚𝐭: https://bit.ly/4hoZwy0 𝘋𝘪𝘥 𝘺𝘰𝘶 𝘬𝘯𝘰𝘸 𝘵𝘩𝘢𝘵 73% 𝘰𝘧 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳𝘴 𝘪𝘯𝘵𝘦𝘳𝘢𝘤𝘵 𝘸𝘪𝘵𝘩 𝘮𝘶𝘭𝘵𝘪𝘱𝘭𝘦 𝘤𝘩𝘢𝘯𝘯𝘦𝘭𝘴 𝘥𝘶𝘳𝘪𝘯𝘨 𝘵𝘩𝘦𝘪𝘳 𝘴𝘩𝘰𝘱𝘱𝘪𝘯𝘨 𝘫𝘰𝘶𝘳𝘯𝘦𝘺, 𝘢𝘯𝘥 90% 𝘦𝘹𝘱𝘦𝘤𝘵 𝘢 𝘴𝘦𝘢𝘮𝘭𝘦𝘴𝘴 𝘦𝘹𝘱𝘦𝘳𝘪𝘦𝘯𝘤𝘦 𝘢𝘤𝘳𝘰𝘴𝘴 𝘵𝘩𝘦𝘮? ✨ The way customers engage with brands today is #constantly_changing! Their journey is no longer limited to offline stores or online platforms! They seek a seamless and consistent experience across multiple sales channels. This shift is driving businesses to find more optimized solutions that require minimal resources for implementation and management. > This is exactly why #Unified_Commerce was born 🔥 BSS Commerce is excited to unveil our forthcoming #webinar "The Future of Selling: Unlock Unified Commerce Success with Shopify Plus" and explore how to stay ahead in this new era of eCommerce! 🌟 What’s in store for you? ✔ What is Unified Commerce?  ✔ How does Unified Commerce fuel business growth? Unlock its potential to scale and optimize operations ✔ How Shopify Plus empowers brands to thrive in this new era of selling? 🎯 Why you can’t miss this event: ✔ Gain expert insights on how Unified Commerce is reshaping the eCommerce landscape ✔ Learn how Shopify Plus helps businesses scale with seamless integration ✔ Explore real-world case studies of brands successfully implementing Unified Commerce ✔ Network with 200+ industry leaders, decision-makers, and eCommerce experts -------------------------- 𝗠𝗮𝗿𝗸 𝗬𝗼𝘂𝗿 𝗖𝗮𝗹𝗲𝗻𝗱𝗮𝗿: 📅 𝗗𝗮𝘁𝗲: Wednesday, March 26th, 2025 ⏰ 𝗧𝗶𝗺𝗲: ▶ 09:30am - 11:00am (UTC +7): Vietnam, Thailand, Indonesia ▶ 10:30am - 12:00pm (UTC +8): Singapore, Malaysia, Philippines, Taiwan, Hongkong ▶ 01:30pm - 03:00pm (UTC +11): Australia 📌 𝗩𝗲𝗻𝘂𝗲: Online (Private Zoom Session) 𝐂𝐋𝐀𝐈𝐌 𝐘𝐎𝐔𝐑 𝐒𝐋𝐎𝐓 𝐍𝐎𝐖 𝐚𝐭: https://bit.ly/4hoZwy0 ---------------------------------- ➡ 𝗢𝗿𝗴𝗮𝗻𝗶𝘇𝗲𝗿: BSS Commerce x Shopify ➡ 𝗘𝘅𝗰𝗹𝘂𝘀𝗶𝘃𝗲 𝗣𝗮𝗿𝘁𝗻𝗲𝗿𝘀: @Ascentis ➡ 𝗠𝗲𝗱𝗶𝗮 𝗣𝗮𝗿𝘁𝗻𝗲𝗿𝘀: @LianLian Global, @SimiCart, @Omni Themes, @Secomapp #BSSCommerce #Exclusive_Webinar #Unified_Commerce

Excited to be a Diamond Partner for BSS Commerce's upcoming webinar: "𝐓𝐡𝐞 𝐅𝐮𝐭𝐮𝐫𝐞 𝐨𝐟 𝐒𝐞𝐥𝐥𝐢𝐧𝐠: 𝐔𝐧𝐥𝐨𝐜𝐤 𝐔𝐧𝐢𝐟𝐢𝐞𝐝 𝐂𝐨𝐦𝐦𝐞𝐫𝐜𝐞 𝐒𝐮𝐜𝐜𝐞𝐬𝐬 𝐰𝐢𝐭𝐡 𝐒𝐡𝐨𝐩𝐢𝐟𝐲 𝐏𝐥𝐮𝐬"! At Palexy, we're passionate about helping omni-channel retailers thrive through our AI-powered store analytics solutions. This aligns perfectly with BSS Commerce's event focusing on unified commerce strategies. Did you know that 73% of customers interact with multiple channels during their shopping journey? This is exactly why we've developed tools that help retailers: ➡️ Elevate customer service across all touchpoints ➡️ Boost store conversion through data-driven insights ➡️ Deliver operational excellence with AI-powered analytics Join us at this valuable webinar to discover how Palexy's solutions complement #ShopifyPlus to create truly seamless customer experiences. Learn how leading brands are leveraging unified commerce to stay ahead in today's ever-evolving retail landscape. As a Diamond Partner, we'll be showcasing how our analytics platform integrates with unified commerce strategies to drive tangible business results. Don't miss this opportunity to connect with industry leaders and discover the future of retail! #UnifiedCommerce #RetailAnalytics #PalexyAI #ShopifyPlus #OmniChannelRetail #CustomerExperience

Continuing Our Retail Innovation Journey: From Bangkok to Manila After the tremendous response to our AI-powered store analytics solution at Retail Asia Bangkok, where we shared success stories with leading retailers across the region, we're excited to announce the next stop on our roadshow: the Philippines! We're proud to be a sponsor at the upcoming Retail Asia Summit 2025 in Manila on March 13. Join us at the Makati Shangri-La from 8:30 AM to 5:00 PM to discover how Palexy's AI-driven analytics platform is reshaping retail by enabling businesses to refine store operations, enhance customer experiences, and maximize efficiency through real-time traffic monitoring, staff optimization, and loss prevention. Don't miss this opportunity to transform your retail operations! Register now: https://bit.ly/4igYXXW #RASummit2025 #RASummitPhilippines2025 #Palexy #RetailAnalytics #AIInRetail