PACIFIC VILLAS POST ACUTE

???? Meet Jacqueline, the heart of nursing leadership at Pacific Villas. As Director of Nursing (DON), she ensures that every resident receives not only expert medical care but also warmth, dignity, and respect. In this Q&A, she discusses what fuels her passion and commitment to post-acute care. ?? How does your team provide high-quality, personalized care to each resident? J: “Providing high-quality, personalized care starts with truly knowing our residents—not just their medical needs, but their personal preferences, routines, and what makes them feel most comfortable. At Pacific Villas, we take a patient-centered approach, ensuring that each individual receives care tailored specifically to their needs.” ?? What is your vision for Pacific Villas, and how do you ensure it stands out as a leader in post-acute care? J: “We’re not here to just meet industry standards—we’re here to exceed them. I see Pacific Villas as a place where exceptional service and hospitality go hand in hand with high-quality care. A place where families feel at ease, residents feel at home, and our team feels proud of the work they do every day. That’s the kind of facility we’re building, and that’s the kind of care our community deserves.” ?? Visit Us: pacificvillaspa.com

?? March is Social Work Appreciation Month! We’re celebrating Diana Delgado, MSW and all the incredible social workers who dedicate their lives to advocating for patients and families. At Pacific Villas, our Social Services Director plays a vital role in ensuring residents receive the care, resources, and emotional support they need for a successful recovery. What Does a Social Services Director Do? ? Provides Emotional Support – Helping families navigate transitions with care and understanding. ? Coordinates Discharge Planning – Ensuring a smooth, well-supported return home. ? Connects Families with Resources – Assisting with insurance, financial aid, and community programs. ? Advocates for Residents – Protecting rights, dignity, and individual preferences. ? Offers Crisis Intervention – Providing guidance in challenging situations. Social workers bridge the gap between medical care and emotional well-being, ensuring residents feel supported every step of the way. Diana, we are so grateful for your compassion and dedication. To all social workers—thank you for making a difference every day! ??

?? Introducing our Director of Admissions, Michael Peetz – Here to Guide You Through Every Step of the Admissions Process at Pacific Villas! Transitioning a loved one into skilled nursing can be overwhelming, but with Michael’s guidance, families can navigate this journey with peace of mind. ?? What do you love most about helping families through the admissions process? Michael: “Offering families peace of mind during a challenging time is what I love most. Transitioning from the hospital to a post-acute care facility can feel overwhelming, and families want reassurance that they are making the right decision. At Pacific Villas, we prioritize not only the well-being of our residents but also the confidence and comfort of their families. Knowing that we provide compassionate, high-quality care allows families to focus on their loved one’s recovery rather than worry about their safety and needs. Seeing that relief on their faces is the most rewarding part of what we do.” ?? What’s one tip you’d give to families navigating post-acute care for the first time? Michael: “Ask as many questions as possible and trust your instincts when choosing a facility. The right post-acute care setting should not only meet your loved one’s medical needs but also feel like a place where they will be treated with dignity and compassion. At Pacific Villas, we don’t just focus on rehabilitation—we ensure every resident is supported physically, emotionally, and socially. We work closely with families to create a smooth transition and a clear plan for success, so when your loved one is ready to go home, they are fully prepared to thrive.” We invite you to drop by, meet Michael, and take a tour of Pacific Villas! Whether you have questions about post-acute care or just want to learn more about our services, Michael is here to provide guidance and support. Stop by and say hello—he’s happy to help! ?? Visit Us: pacificvillaspa.com

When you’re at ease, creativity follows. PACIFIC VILLAS POST ACUTE isn’t just a place to heal—it’s a place to feel inspired. ?? “Pacific Villas feels like a five star resort. Nurses and concierge ensures every detail is taken care of, so you can focus on what truly matters— your recovery and well being.” -J.R. ???? Visit us at www.pacificvillaspa.com

?? Beads? ? ?? Masks? ? ??Unmatched energy? ?? Our PACIFIC VILLAS POST ACUTE VIPs are the life of the party! ????

At PACIFIC VILLAS POST ACUTE, we are redefining exceptional post-acute care. From the moment a patient is referred to the day they transition home, every interaction should feel effortless, comforting, and deeply personal.

Leadership is about intention. Zack Graf believes that every word, action, and decision impacts the well-being of both residents and staff. At Pacific Villas, he leads with purpose, ensuring a supportive and positive environment for all. ??How do you ensure a positive and supportive environment for both staff and residents? Zack: “At Pacific Villas, we cultivate a positive and supportive environment by being intentional in our actions, words, and attitudes. Our mission is to become the most desired healthcare facility to work at. By supporting our staff in achieving this goal, we believe our residents will experience the same level of support and commitment.” ??What’s one leadership principle you live by in healthcare administration? Zack: “Never let something to do become more important than someone to love.” At the core of our mission is our commitment to care. We have the sacred responsibility to care for our residents, and nothing is more important than that.”

???A Q&A with Diana, Director of Social Services at PACIFIC VILLAS POST ACUTE Transitioning into post-acute care can be overwhelming, but at PACIFIC VILLAS POST ACUTE, no resident or family navigates it alone. Meet Diana, our dedicated Social Services Director, who ensures every resident feels supported, heard, and truly at home. From personalized care plans to emotional guidance, she’s here to make the journey smoother, one conversation at a time. Discover how her compassion and expertise help families find comfort and confidence in their loved one’s care. ??Visit us at pacificvillaspa.com

The hunger to help. The drive to heal. The passion to serve. We are PACIFIC VILLAS POST ACUTE.