? That's a wrap on RFDC 2024! We had a blast meeting everyone in Vegas, connecting over all things guest experience, and savoring some incredible food along the way with the team at Marqii. ?? ??? In addition to engaging sessions and an epic IV Therapy hospitality suite alongside Incentivio and TipHaus , we're bringing home fabulous memories, partnerships, and insights! ?? Here’s to keeping the guest experience a winning priority! ?? ?? #RFDC2024 #GuestExperience #GuestRecovery
Ovation
软件开发
Provo，Utah 4,665 位关注者
Actionable Guest Feedback that actually drives revenue! Home of the Digital Table Touch.
关于我们
Ovation is a guest experience platform for multi-unit restaurants that starts with a 2-question survey to drive revenue, streamline guest recovery, and easily improve operations. Thousands of restaurants, including leading brands like Big Chicken, Mooyah, and Friendly's, are using Ovation to get more feedback through frictionless surveys, recover guests through real-time communication, boost their online reputations, and improve through AI-driven insights. Discover how Ovation can transform your restaurant's guest experience at ovationup.com.
- 网站
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https://ovationup.com
Ovation的外部链接
- 所属行业
- 软件开发
- 规模
- 11-50 人
- 总部
- Provo，Utah
- 类型
- 私人持股
- 创立
- 2017
- 领域
- online marketing、online reviews、customer feedback、customer satisfaction、customer experience、text marketing、reputation management、customer loyalty、restaurant、brick and mortar和retail
地点
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主要
获取路线
TBD
US，Utah，Provo，84601
Ovation员工
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Michael “Schatzy” Schatzberg
??Hospitality|Investor?? Food Service|Technology|Innovation|Emerging Brands|Restaurant Owner|Venture Capitalist|TechStars Mentor|Advisor|Co Founder|…
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???Zack Oates??
Making Restaurants Better ?? Employee to Disruptor in The Industry after a few lessons & wins ?? The anti-survey surveyor of guest insights??3x…
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Ricky Rubio
Analytics, Product Operations, BI & Systems - Champion of the underdog
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Wade Allen
Experienced Multidimensional Hospitality Executive | Innovative & Transformational Leader | President | CMO | CIO | CDO | CTO
动态
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Proof that listening to your guests can transform your operations! ?? ?? Deric Rosenbaum from Groucho's Deli shared how Ovation is helping them tackle issues fast and keep customers happy. Real-time insights, real-time impact. #GuestFeedback #TestimonialTuesday
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?? Hello from RFDC 2024 in Las Vegas! We’re here and ready to talk about all things guest feedback and growth. ?????? Let’s connect—turn your guest feedback into a winning jackpot! ???? Viva Ovation! ?? #RFDC2024 #GuestExperience #GuestRecovery #RestaurantFinanceandDevelopmentConference
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We’re fired up to announce our latest partnership: Dave's Hot Chicken has officially chosen Ovation to elevate their guest experience! ???? As one of the fastest-growing brands, Dave’s Hot Chicken knows the importance of keeping guests satisfied and coming back for more. With Ovation, they’ll have the tools to drive more online reviews, resolve guest concerns in real-time, and continue their incredible growth journey! We’re excited to help them turn guest feedback into even more wins. Welcome to the Ovation nation, Dave’s Hot Chicken! Read more here: https://bit.ly/4ejKvvO
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We believe guest feedback tools can deliver powerful insights while not being a pain to use for teams or guests. Thanks to Gregg Majewski for sharing how Ovation is making an impact at Craveworthy Brands! #guestfeedback #testimonialtuesday
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From family business roots to pizza franchising success! Austin Titus, President of Cannoli Kitchen Pizza, shares how they balance tradition with efficiency. Learn how Austin’s approach to quality, consistency, and the guest experience sets them apart in the pizza world—and why he believes franchises can still offer that local feel. ?? Listen here: https://bit.ly/4ehheSJ #RestaurantPodcast #GiveAnOvation #GuestExperience #Franchising
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?? We're headed to Las Vegas next week for the Restaurant Finance & Development Conference 2024! Is guest feedback on your plate? ??? At Ovation, we know that winning in hospitality means serving up top-notch guest experiences every time. ?? We’re here to help multi-unit restaurants: ?? Solve operational issues quickly. ?? Resolve guest concerns in real time. ? Boost 5-star reviews and drive revenue. If you’re ready to turn guest feedback into a recipe for growth, let’s chat at RFDC! Vegas, here we come! ??? #RFDC2024 #GuestExperience #GuestRecovery
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We're excited to announce our partnership with Qu POS! Between the two of us, you'll get the whole picture. ??
Our Qu-certified integrator network continues to grow and shine with the newest addition, Ovation. With Ovation in our corner, we’re taking guest experience and feedback to new heights, helping brands take action and recover unhappy customers like never before. ?? “Qu’s weaving so much together for operators in an unprecedented way. Combine it with Ovation and you get the whole picture from back of house to the guest at the table.” said ???Zack Oates??, CEO of Ovation. Ovation’s expertise in guest experience management will enable us to give our operators full visibility into the relationship between customer satisfaction and operational efficiency. Think of it as the ultimate feedback loop—where every guest interaction turns into an opportunity for growth and better service! Qu + Ovation = Beyond Satisfaction. ?? Check out our entire integration partner ecosystem here ?? https://bit.ly/3YsZKg7
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Last week at TazCon ‘24, we had an absolute blast in Chattanooga! ?? It’s always a pleasure to work with the amazing team at Taziki's Mediterranean Cafe. A special thanks to Julie Wade, CFE, and the team for hosting such a great event! We're also honored to have received the Marketing Vendor of the Year award! ???? Our partnership with Taziki's has allowed them to better understand their guests' needs and continuously improve their offerings. Their results speak for themselves! ? 2x more reviews and 30% less negative feedback ?? 10,000 surveys a month, driving key insights ?? 1,000 guest recoveries monthly, boosting loyalty Here’s to continued success and stronger guest connections! ?????
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"Unique people create unique experiences." ?? Jim Knight drops wisdom on this week's episode of Give an Ovation! He shares why, when it comes to guest experience, your team makes all the difference. Finding those who live for creating unforgettable moments? That’s the real secret to a rockstar culture. ?? Catch Jim's insights on building a team that rocks: https://bit.ly/3YFbsps #RestaurantPodcast #GiveAnOvation #GuestExperience