Outreach

Sales efficiency + sales effectiveness = long-term success ?? These terms often get mixed up, but they're not the same thing: ?? Sales efficiency measures a sales team’s output. ?? Sales effectiveness measures a sales team’s ability to complete the right tasks at the right time. If your team isn’t effective, it’s only a matter of time before efficiency takes a hit too.

“AI is changing everything, but it’s also changing nothing, scheduling meetings, building pipeline. It’s a new solution, but the problems we are solving are all the same.”- Manny Medina ?? Outreach proudly partnered with AVANT Communications to support enterprise customers with sales AI and sales execution practices at the 2024 Special Forces Summit. We showed Trusted Advisors how Go-To-Market leaders use Outreach to design, measure, and improve workflows so every rep sells like their best rep. With interviews, panels, and Breakout sessions, our team had a blast talking about what Outreach does best — helping sales teams drive revenue. As Angela Garinger would say, LGMSFM ??

Outreach doesn’t just look to the future of sales, we’re creating it??? And today marks the beginning of a new era at Outreach.?Meet our new #CEO, Abhijit Mitra. You already know Abhijit. He’s Outreach’s President of Product & Technology, and he’s the driving force behind Outreach’s tech, shaping and creating the AI sales tools that allow every rep to sell like your best rep. Outreach has its eyes on the next phase of sales AI (and the next one after that), and Abhijit is the leader to make it happen. And it may be happening sooner than you think… Don’t worry, our CEO Emeritus Manny Medina isn’t going very far, because he’s stepping up into a new role at Outreach as?Executive Chairman, spending even more time with our customers. It’s a new sales era and this team is making it happen. Read our full press release in the comments.

That feeling of scheduling trigger events ahead of time for upcoming renewals

Give sales leaders the tools they need so reps get the coaching they deserve ?? Outreach outlines and defines which deals to push forward, delay, or remove from the pipeline altogether. That’s the power of combining automation, AI, and good judgment ??

Setting up triggers and responding promptly with Outreach ??

Account-based selling (ABS) is the go-to strategy for maximizing ROI ?? Think about a 75% average increase in ACV and over 150% boost in LTV. That’s not just a win; it’s a game-winning play. For every five accounts you target, you're likely creating a new opportunity. That’s a 20% jump in your opportunity rate—talk about hitting your targets! The best part? This approach makes personalization a breeze. And we all know that the more personalized your content, the better the engagement—and the more conversions you’ll see.

When you’re so focused on closing that you forget to prospect… Luckily we know a platform that can sort your account planning and prospecting ??

Great salespeople aren’t born—they’re made. And it all starts with solid coaching ?? But here’s the catch: while many leaders think they’ve nailed it, nearly half of reps are still struggling with retention and capacity. Consistent coaching = 32% higher win rates and 28% better quota attainment. But sales managers are only spending 21% of their time coaching ?? That’s where Outreach’s Smart Kaia Coach steps in. This AI-powered tool helps managers coach smarter and faster, all while keeping that personal touch. With the Topics Report, you can track trends in buyer-seller chats, pinpoint where reps need help, and spot new coaching moments.

So. many.exciting.features ?? During our recent Quarterly Outreach Innovation Webinar, we shared all our latest updates—coming straight from your feedback. Our product experts offered live demonstrations and real-world use cases to customize each feature to your needs. Missed the live session? You can now check the on-demand version. It’s perfect for: ?? Account managers and CSMs looking to build stronger customer relationships ??Sales leaders eager to coach their teams more effectively with the latest Kaia enhancements ??Enterprises wanting to customize Outreach to meet their unique needs ??Teams focused on retention and expansion with our new tools to manage churn risk and grow your customer base. When we said we wanted to empower millions of sales professionals with our technology, we meant it. ?? (Link in comments ??)