Optimizing Consumer Outreach: The Art of Polishing the Diamond??? Optimizing consumer outreach usually isn’t a single, fixable problem—it’s a?complex puzzle?of countless small details that all demand attention! In our latest video,?Jason Scott Shatzkamer shares why a holistic approach is the key to turning these small challenges into big wins??? Watch now, and let’s sharpen every facet of your customer experience!
outboundIQ
IT 服务与咨询
Lauderdale Lakes，Florida 940 位关注者
Intelligent reporting, automated ANI management tools, LMS, and expert consulting for outbound call centers
关于我们
Intelligent reporting, ANI management tools, and expert consulting for outbound contact centers. Improve contact rates while keeping best practices and consumer experience at the forefront. outboundANI is our fundamental technology product that drives up contact rates and technology from within your contact center platform.
- 网站
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outboundiq.com
outboundIQ的外部链接
- 所属行业
- IT 服务与咨询
- 规模
- 11-50 人
- 总部
- Lauderdale Lakes，Florida
- 类型
- 私人持股
- 创立
- 2021
地点
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主要
获取路线
4410 N State Road 7
US，Florida，Lauderdale Lakes，33319
outboundIQ员工
动态
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?? “Consent” in Affiliate Marketing, Post 1:1: The goal is “perfect”... We're thrilled to kick off the first video of our podcast series, where we explore the intersection of outbound marketing and contact centers! If you want to level up your affiliate game, this one's for you! ?? Jordan Eisner CompliancePoint PossibleNOW Jason Scott Shatzkamer
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outboundIQ转发了
?? Today’s contact centers are under pressure to deliver more personalized, efficient customer experiences. AI offers powerful solutions, but navigating its complexities can be challenging. ??? Join us on November 19 for a live webinar with outboundIQ CEO Jason Scott Shatzkamer, Edwin Margulies, and Sarah Skidd as they explore the opportunities and challenges of leveraging AI in today’s contact centers, along with examples of how customers are using AI right now. Here’s what you’ll learn: ? Understanding how upcoming regulation affects the contact center ? Where AI is powerful and where it falls short ? What AI means for the agent experience ? Practical AI and automation use cases to start with and grow into ?? Register now: https://bityl.co/Sg2P
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outboundIQ转发了
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Introducing the newest member of our product family - "Pulse" by outboundIQ Blazingly fast, customizable, instantly actionable access to real time KPI's and insights...demos available now... :-) ?? ??
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If there’s anything better than posting snippets of customer testimonials, it’s sharing ACTUAL customer testimonials… :-) ?? Thank you, Michael Lucyk and Lifetime Windows & Doors for your partnership, and your kind words… ????
Most every day in my world is amazing. I love serving people and the community and working for the best company on the planet. It’s what happens on the challenging days that tells you everything you need to know about if you’re in the right place. The partnerships you have can literally make or break your team, culture, or company. Or worst case- all 3. …today was that day. After working tirelessly to create the ultimate customer experience- things weren’t smooth. I was challenged at a high level to dig deep and be a great leader. And I learned early this morning I wouldn’t be able to do that alone. That’s where Jason Scott Shatzkamer and Jessica Clay, ITMLP at outboundIQ stepped in. I say this with the most sincere intent- they are game changers. As people, they are unmatched already. Their company is next to none. That said, they stepped in and took time out of their day to work with me and what happened was pure magic. True gurus in their field is always a plus. It’s the compassion in their voice. Their wholesome care for the amazing trajectory of Lifetime Home Remodeling. Treating it as if they literally wear the blue and warm red company colors on the daily. It was nothing short of impressive. Jason & Jessica: thank you. For everything. The laughs, the content, the experience. It’s no wonder you have revolutionized the contact center world. We are blessed to have you on our team and you both are the real MVP’s. ????
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?? 15 most important seconds: The humans still win... Insights from our CEO, Jason Scott Shatzkamer at?Contact.io Robert Camhe Ariel Tolome Arvell Craig #AI #callcenter #contactcenter #technology #innovation