Glenn Haussman was all over Hunter Hotel Investment Conference last week and spent a ton of time at the Otelier booth meeting with the industry's movers and shakers – thank you Glenn, Todd Felsen of OTH Hotels Resorts, and all of Glenn's guests for dropping knowledge and keeping us informed on the current state of the industry!
?? While at the Hunter Hotel Investment Conference I chatted with Todd Felsen, President & CEO at OTH Hotels Resorts, an expert hotelier and management company leader, about the wild ride the hotel industry is on in 2025. From fluctuating group demand to unpredictable business travel, this conversation dives deep into strategies for staying ahead. ?? Key Takeaways: ?? Volatility in the Market: Why 2025 feels like the "year of whiplash" and how to stay agile. ?? Strategic Revenue Management: The importance of real-time data and making split-second decisions. ?? Tech That Enhances Guest Experience: Leveraging technology to improve efficiency while maintaining a people-first culture. ?? Evolving Guest Preferences: How younger travelers prefer contactless, seamless interactions. ??? Productivity and Scheduling: Using tech to optimize labor costs and enhance guest satisfaction. ?? Tech Meets Hospitality: Todd highlights the delicate balance between using technology to reduce operational friction and ensuring the guest still feels a human connection. Learn how automation can free up staff to focus on meaningful interactions and make your operations more profitable. ?? Don’t miss this insightful conversation packed with actionable strategies to navigate uncertainty and keep your business thriving. ?? Watch Now and Stay Ahead in Hospitality! ?? Shoutout to Our Sponsor: Special thanks to Otelier — the software behind every great host. Check them out at Otelier.io to learn more about how they’re transforming hospitality. ? #HospitalityTech #HotelIndustry #RevenueManagement #GuestExperience #HunterConference #NoVacancyPodcast #HospitalityInnovation #ContactlessTravel #HotelBusiness #TechInHospitality #HotelManagement #Otelier