Orders.co

The California Restaurant Association established its Los Angeles Fires 2025 Relief Grant through, Restaurants Care on Jan. 14. With an initial commitment of $100,00, this initiative provides grants of up to $1,500 per recipient to help individuals in the restaurant industry displaced from their homes or jobs to meet urgent needs. If you or anyone you know is in need, visit https://lnkd.in/dj6NNCm to apply. Deadline is 2/28/2025. Eligibility requirements: Be a California resident working in California Be currently employed by a restaurant or food service operation during the time of the fire Have worked in the food industry for a minimum of 6 months Have proof of a financial hardship due to: permanent loss of housing, temporary loss of housing, restaurant burned down or restaurant is temporarily closed. Items to have ready (cell phone pictures accepted if clear): a picture of your paystub proof of residency (utility bill, mortgage, etc.) proof of hardship (insurance claim, notice from employer, police report, etc.)

The 2025 Palisades and Eaton Fires continue to devastate Los Angeles. Smoke fills the air, strong winds scatter ash and debris, and evacuation alerts sound on our phones. To everyone in the affected areas, we send out heartfelt wishes for your safety and pray for a swift end to this nightmare. For those in need, the Los Angeles Times published a list of restaurants offering shelter, food, and discounts to evacuees and first responders: https://lnkd.in/gV2YpKiT Additionally, Eater Los Angeles, is maintaining a live list of restaurants closed and impacted by the fires ?? https://lnkd.in/gyTvwXt6 Stay safe, Los Angeles ??

New Year, New Office! We're kicking off the year with an exciting move: Orders.co has officially moved into a new office! We're now at 3073 N California St, Burbank, CA 91504. This fresh environment is more than just a space—it's an opportunity to bring new ideas to life. As our list of announcements grows, we're eager to plan events, create all new forms of content, and bring Orders.co to you like never before. We hope you'll stay tuned for Orders.co's bright future, and a big thanks to everyone who has been part of our journey! #NewYearNewOffice #ordersco #InnovatingTogether #restaurant #SaaS

Merry Christmas from the Orders.co Family! Today, we’re thrilled to unveil the biggest present of all: our brand-new POS solution! While this is just a sneak peek, we couldn’t wait to share the news. From the beginning, Orders.co focused solely on online ordering management. But as we worked toward creating a complete restaurant management suite, developing a POS system felt like the natural next step—a true culmination of all our efforts. Introducing the Orders.co POS (name TBD), designed with our core principles of flexibility and accessibility: ? Packed with essential features for restaurants of all sizes. ? Priced affordably to fit any budget. ? Easy-to-use, delivering the user-friendliness you expect from Orders.co. ? A new breakthrough of "flexibility", never before seen in a POS. We’re beyond excited to share more about this flagship product in the coming months. Stay tuned for updates as we take this next big step together! Wishing you and your loved ones a Merry Christmas and a wonderful holiday season. #MerryChristmas #OrderscoPOS #RestaurantSolutions #OrderscoFamily

Christmas Eve is here, and we’ve got a special double surprise! (Don’t forget to check back tomorrow for our big Christmas Day reveal!) For Day 12 of #12DaysOfOrdersco, we’re thrilled to unveil our Tableside Ordering Device—a game-changing solution for restaurant staff and customers alike! The Gift of Flexibility Our new tablet device simplifies ordering and payment with: 1?? A user-friendly interface for seamless table management and quick order input. 2?? Orders sent directly to your Orders.co system or integrated POS for streamlined processing and faster kitchen prep. Effortless Payment Processing With a connected card reader, staff can process payments for dine-in, takeout, and pickup orders anywhere in the store—eliminating bottlenecks and reducing frustration for guests and drivers. Seamless Dine-In Integration Tableside Ordering pairs perfectly with our Dine-In QR code service, allowing customers to: 1?? Order additional items and pay their bills directly via smartphone. 2?? Link everything accurately to their check for a smooth experience. Stay tuned for more details about this incredible device, and don’t forget to check back tomorrow for our next big unveiling on Christmas Day! #RestaurantTech #OrderscoFeatures #12DaysOfChristmas #SaaS #RestaurantSolutions

Day 11 of #12DaysOfOrdersco is here! Today, we spotlight one of our most innovative features: the AI Website Builder—a game-changer for restaurant onboarding! One of the biggest challenges for restaurants launching direct-ordering platforms is the time it takes to go live. Waiting weeks for a functional site is unacceptable in 2024, especially when digital menus are readily available. That’s why we created the AI Website Builder: In under one minute, restaurant owners can input their business details, find their restaurant, and generate a fully interactive demo site. Complete with menu items, pictures, and modifiers (if your menu exists digitally). The best part? These demo sites save as templates, so when you’re ready to go live, it only takes one onboarding call. No more waiting for menu uploads or lengthy edits. If your menu is ready, your site can be live the same day! Need edits later? No problem—Master Menu Management gives operators the tools to make changes in real-time. Curious to see it in action? Try the AI Website Builder here: https://demo.orders.co/ We'd love to hear your thoughts on this time-saving tool! Stay tuned for Day 12 tomorrow, the final day before our big reveal! #SaaS #12DaysOfOrdersco #RestaurantSolutions #OrderscoFeatures #12DaysOfChristmas #RestaurantTech

Day 10 of #12DaysOfOrdersco brings with it one of our most impactful features to date, Dispute Management! The rise of e-commerce has led to many consumer trends. One less talked about is "friendly fraud." Consumers order goods and services online only to dispute the charges after delivery. Current industry stats report about 3% of all restaurant transactions result in a chargeback. This may not seem significant, but we've witnessed restaurants that lose thousands a month to fraudulent chargebacks. Restaurants that operate on 3+ ordering apps have to navigate multiple UIs with varying dispute processes to even attempt to get their money back. This is exactly why we created our Dispute Management suite. Operators can view active chargebacks across all connected platforms, process disputes in 2 clicks, and monitor outcomes in one place. All data is recorded into the Orders.co reporting suite for easy accounting as well! For restaurants that want a more automated approach, our AI Chargeback Assistant can handle everything. Processing disputes, prioritizing larger sums, navigating platform-specific restrictions, and even escalating disputes that require additional action. Our dispute management tool is so effective that it practically pays for itself with revenue recovered! We hope you enjoyed this little backstory on our Dispute Management feature! If you're interested in learning more, you can try our chargeback calculator here: https://lnkd.in/gqhJ6g6e See you tomorrow for day 11! #SaaS #12DaysOfOrdersco #RestaurantSolutions #OrderscoFeatures #12DaysOfChristmas #RestaurantTech

Day 9 of #12DaysOfOrdersco is here to spread some restaurant review cheer! It's fairly obvious how important restaurant reviews are and no business wants to be on Santa's naughty list. But with the sheer number of business listing and review platforms, managing a healthy reputation is a full-time job. During our ordering website overhaul, we added various review functionality and saw an opportunity to help restaurants manage incoming reviews. First, all Orders.co ordering websites have overall store ratings and in-item specific ratings. Allowing for an additional review platform directly attached to your ordering suite. In-item reviews promote popular items and guide new customers to dishes that they will enjoy. Increasing the likelihood of repeat business. Second, any time a negative review is posted, an email notification is sent immediately to the operator. Providing an opportunity to swiftly resolve the negative experience before it does more harm. Finally, customers who leave excellent reviews are requested to share their experience on other major review platforms. Boosting overall reputation and discoverability one positive review at a time. The best part? When utilized effectively, these promotional tools piece together to form a revenue-churning machine. Let us know how often reviews have affected your choice of restaurant? If you'd like to learn more about our Guest Feedback Monitoring: https://lnkd.in/gnCTvGiS See you tomorrow for day 10! #SaaS #12DaysOfOrdersco #RestaurantSolutions #OrderscoFeatures #12DaysOfChristmas

Day 8 of #12DaysOfOrdersco brings with it a more recent and popular promotional tool, SMS & Email Marketing! Text and email marketing have been common practices for years, particularly with online retailers. But recently, more restaurants have implemented them alongside loyalty programs, with fantastic results. While researching currently available solutions, we noticed many offered quite a lot of customization, which led to increased pricing. Restaurants could adjust message text and frequency and even schedule special promotions whenever they wanted. Though this user flexibility is nice, it would be underutilized by many and force a price point that could alienate smaller businesses. Thus, we elected to offer multiple SMS & Email marketing tiers, available to any plan. The highest tiers would maintain the same level of customization seen in the market, but the standard packages would function with templated messaging (based on promotion type) and behavioral learning AI to dictate frequency (based on customer ordering habits). This automation allowed us to offer an effective and affordable marketing tool, still customizable for those who need it. Most exciting of all, it allows restaurants to build direct relationships with app-based customers, to whom convenience is paramount. This concludes our SMS and email feature review. I hope you enjoyed it! Let us know, when was the last time you used one in a purchase? If you'd like to learn more about SMS & Email marketing: https://lnkd.in/gTaiuepR See you tomorrow! #SaaS #12DaysOfOrdersco #RestaurantSolutions #OrderscoFeatures #12DaysOfChristmas #RestaurantTech

Day 7 of #12DaysOfOrdersco is upon us! The next feature in our promotional tool lineup is Loyalty! New loyalty programs and revamps have been popping up everywhere in the restaurant and retail industries. And for good reason: they work! Industry stats show that the vast majority of customers sign up, feel they get more value, and spend more. Most loyalty services were stand-alone solutions or add-ons (sometimes costing as much as the website itself), so we decided to make ours a "one size fits most" that comes included with every Orders.co ordering website. Our goal was a simple but powerful loyalty system that could be set up in minutes and operated without any continual effort. Ultimately, a point-earned per dollar-spent system proved best, with additional options for bonus points during signup. Restaurant operators can tailor their points earned rate and the point redemption rate to customize the value offered. The most interesting part is that loyalty didn't launch alone; it was part of a larger ordering website overhaul. Which updated UI elements, added coupon code generation, and delivery dispatch services. These updates allowed restaurants to offer their customers the same level of convenience found on delivery apps, but with additional value and the benefit of directly supporting a local business. This concluded day 7; if you made it this far drop a comment and let us know about a loyalty program you use regularly! See you tomorrow! #SaaS #12DaysOfOrdersco #RestaurantSolutions #OrderscoFeatures #12DaysOfChristmas #RestaurantTech