Ordergroove

It’s time for a new era of subscription churn prevention. For too long, brands running subscription and membership programs have tackled involuntary churn with blind retries and crossed fingers. But the payment journey is too complex for guesswork—turning involuntary churn into a silent killer of profitable growth. That’s why we built the Involuntary Churn Suite, a holistic solution that helps brands crush involuntary churn across the entire payment journey and collect up to 97% of scheduled recurring revenue. 💸 ✅ Diagnose with precision: Identify exactly why recurring orders fail and where revenue is slipping through the cracks. ✅ Treat with targeted solutions: Deploy advanced retry logic, A/B testing, and AI-powered tools to recover more revenue. ✅ Prevent future churn: Drive better subscriber behavior and proactively prevent payment risk with the right tools and nudges. The Involuntary Churn Suite delivers first-of-its-kind analytics like the Recurring Revenue Waterfall and offers advanced recovery tools like Recovery Optimizer. All of it is built on flexible APIs for enterprise-grade customization and control. Explore what’s available now and what’s on the horizon for Involuntary Churn Suite in our new product deep dive: https://lnkd.in/eYUWxAmm #ecommerce #subscriptions #churn #recurringrevenue

What a week at Shoptalk 25! This year was more than just a conference; it was a glimpse into the future of commerce. Our team left energized by insightful conversations and meaningful connections. Key takeaways included: 💡 eCommerce leaders are moving away from homegrown tech in favor of platforms that unlock innovation. 🔁 From in-store programs and digital memberships to rotating clubs and bundles, brands are embracing dynamic experiences that go far beyond “subscribe and save.” 📈 Recurring revenue is being prioritized as a dependable, foundational lever for profitable growth. But great conversations were only one part of what made this year’s event so special. The Ordergroove team also helped create incredible, unforgettable experiences. A huge THANK YOU to everyone who stopped by the Ordergroove booth; whether you grabbed a Daily Harvest smoothie, played with puppies and BARK toys, or just popped in to chat. 👋 And a shoutout to our amazing partners – Shopify, Anatta - Shopify Platinum Partner, Okendo, Rebuy Engine, P3 Media, Bear, and Global-e –  for co-creating unforgettable moments: 🎤 Opening with U2 at the Sphere 🏁 Racing luxury cars at Speed Vegas 🤘 The Punk Rock Museum takeover 💆♀️ A spa day to close it all out Missed us at Shoptalk? Let’s connect and explore how we can elevate your recurring revenue strategy. #subscriptions #recurringrevenue #Shoptalk2025

Our new General Manager, Direct Selling, Gregg Corella, spent last week down in Irving, TX for #DSUSpring2025 🤠 It was a blast from start to finish and included: 🤝 Connecting with friends, customers, and partners 🍝 Hosting an unforgettable dinner at Knife Italian for Direct Selling leaders 🏆 Celebrating our customer, Plexus Worldwide being named a DSN Global 100 company Through it all, one theme was clear: Direct Selling brands are ready to create seamless subscription experiences that drive distributor success and long-term customer retention. The trail to recurring revenue growth is a blazing new path for #directselling brands and one we’re beyond excited to be a part of. It's safe to say, this isn’t our last rodeo. We’ll see you in October for DSU Fall 2025! #recurringrevenue

The #Shoptalk expo floor is open! Visit Ordergroove at booth #1560 to see how leading brands like Grove Collaborative, Dollar Shave Club, and PetSmart, are building differentiated subscription experiences that drive predictable, recurring revenue. Oh, and did we mention… 🥤 Smoothies from Daily Harvest 🐶 A rescue puppy playpen ft. BARK toys (11 am - 1 pm daily) 🎁 A few surprises we can’t post about (ask the team 😉) Stop by – we’d love to say hi!

Ordergroove has an action-packed week ahead at Shoptalk! Tonight: We’re kicking things off at the Sphere with Okendo and P3 Media, rocking out to U2. Tuesday: We’re celebrating our partners with cocktails at the Chandelier Bar, followed by a wonderful dinner at Scarpetta. Then we’re hosting an unforgettable night at the Punk Rock Museum alongside Bear, Rebuy Engine, Shopify, and Global-e. Don’t miss it! RSVP here: https://lnkd.in/eeTBzAsc Wednesday: We’re taking it up a notch with an exclusive luxury car racing event at the track alongside Shopify and Anatta - Shopify Platinum Partner. Thursday: We’re winding down with Shopify at our Women in Ecommerce Wellness Retreat—a perfect way to refresh before heading home. See you at Shoptalk!

Shopify’s Large Accounts Merchant Success team gathered in Toronto this week to strategize what’s next for their leading merchants – and Ordergroove was proud to join the conversation 🤝 Our own Ali Mapes and Katelyn Daman kicked things off at a packed cocktail hour with Yotpo and Bloomreach, swapping strategies on how to help brands scale recurring revenue 🍻 The next day, we joined a panel to discuss how enterprise merchants  like Daily Harvest, Grove Collaborative, and Dollar Shave Club are growing recurring revenue with Shopify and Ordergroove. We shared the levers driving enterprise subscription growth – from flexible enrollment to personalized retention – and how brands use Shopify x Ordergroove to unlock predictable revenue. Big thanks to our friends at Shopify who made this week a success. We’ll see you again soon, Toronto 🍁

Ordergroove is offering rescue puppy breaks on the Shoptalk expo floor 🐶 Visit Ordergroove at booth #1560 from 11 AM – 1 PM each day for the best midday pick-me-up – cuddling rescue pups while they play with toys donated by our friends at BARK. We’ll be there talking about the growing pack of brands using Ordergroove to build differentiated subscriber experiences with bundles, flexible incentives, digital memberships, and more. 🐾 Want a reminder to stop by? Sign up here: https://lnkd.in/eAmkf93w

Daily Harvest has mastered the art of delivering their premium, plant-based smoothies and meals on repeat. At Shoptalk, we’re bringing that experience to the expo floor to help you refuel, refresh, and keep the conversations flowing. Visit Ordergroove at booth #1560 for a complimentary Daily Harvest protein smoothie 🍓🥤 – and learn how they and other leading brands are creating subscription experiences that keep their bottom line healthy. Set a reminder to stop by and grab your smoothie here: https://lnkd.in/eAmkf93w

Groupe Clarins, a global leader in luxury skincare, has perfected the art of subscription enrollment 🌟 With 50% YoY recurring revenue growth, they’ve turned their subscriptions into a key driver of profitable growth. And at the heart of that success? A 2x lift in enrollments – made possible by a refined strategy, powered by Ordergroove’s enterprise #subscription platform. And the momentum hasn’t stopped. Edouard Madec, Director of eCommerce at Clarins, shares: “That upwards trend has continued over the last six months, with not only high double-digit subscription sales growth — but sometimes triple-digit growth — in certain months.” So, what changed? → Product pages were redesigned into high-converting enrollment engines → A/B testing uncovered the highest-performing subscription offers → New upsell and enrollment touchpoints across the cart and subscription portal increased profitability 🔗 Get the full story on how Clarins scaled subscriptions: https://lnkd.in/epRd6igm

We’re celebrating 6️⃣ well-earned promotions at Ordergroove this past quarter! These team members showed up every day ready to make an impact. They’ve leveled up their teams, tackled big challenges, and helped brands create seamless subscription experiences that drive recurring revenue. Join us in congratulating: • Abigail Cook - Senior Strategic Customer Success Manager → Customer Success Team Lead  • Davi Shamá - Senior Product Designer → Lead Product Designer  • Everett Martin - Enterprise SDR → Account Executive  • Geoffrey Woodcock - Solutions Partner → Solutions Manager  • Max Markowitz - Senior Account Executive → Director, Sales  • Meghan (Schell) Carlson - Senior Strategic Customer Success Manager → Principal Customer Success Manager They’ve already raised the bar. And now in these new roles, they’re ready to push it even higher. Congratulations! 🙌