Opus Training

From our Opus family to yours - Happy Thanksgiving! As we gather with friends, family, and loved ones this week, my gratitude runs deep. To our customers Thank you for trusting us to be part of your growth journey. Whether you're rolling out new menu items, launching training programs, or transforming your operations, your dedication to excellence are what drive our innovation. To our team Your creativity, passion, and relentless commitment to supporting our customers and carrying our values inspires me every day. Thank you for making Opus a place where excellence and empathy go hand in hand. Here's to many more years of learning, growing, and succeeding together.

Calling all restaurant leaders and L&D professionals! We're rounding out 2024 with an exciting two-part webinar series that will transform how you think about AI in the hospitality industry ?? ?? Part 1: Fireside Chat - AI's Impact on Restaurants in 2025 ?? Join Rachael Nemeth and Gregg Majewski, CEO of Craveworthy Brands, as they discuss the potential of AI has for your business. They'll unpack how artificial intelligence is reshaping restaurant operations, team development, and guest experiences. ??? Part 2: Hands-on Workshop - Practical AI Applications in L&D ??? Roll up your sleeves for an interactive deep dive into AI's transformative power in Learning & Development. This exclusive, closed workshop will cover: ?? Interactive, discussion-driven format ?? Strategies for AI-powered content creation ?? Techniques to leverage AI in training and analysis ... plus, participants will be entered to win a $50 prize! ?? ?? Don't miss this opportunity to stay ahead of the curve. Save your seat today: https://lnkd.in/ey22dev5

Excited to see our partners at Shipley Do-Nuts featured in QSR Magazine. What caught my eye wasn't just their impressive growth story, but their approach to franchise success. As Flynn Dekker puts it, "We've tried to lead with the data and the results. And I think that buy-in has gotten a lot easier now." His approach is driving real outcomes - better customer service, cost-effective operations, and faster ROI for franchisees. Proud that Opus Training could play a role in this transformation by powering their first LTOs. It's a testament to how the right systems and communication tools can help legacy brands innovate while staying true to their core values. Congratulations to the entire Shipley team! Looking forward to watching your continued success. ?? https://lnkd.in/e5vwnGXf

Last week we chatted with a panel of industry experts from Salt & Straw, Original ChopShop, and Ono Hawaiian BBQ to explore strategies that can help you turn your employees into brand ambassadors ??: ?? Create a culture of genuine connection ?? Invest in continuous, meaningful employee development ?? Empower teams through trust and autonomy ?? Measure performance holistically ?? Recognize efforts beyond traditional rewards & incentives Thank you Angela Gintz, Keith Van Stan, and Robert Raine, MBA, SHRM-CP for sharing your expertise! Catch the full recap and takeaways on our blog: https://lnkd.in/eYnETAMb

When two kind, smart people have a conversation, magic happens ? Check it out.

We know that paper training is costly, unsustainable, inefficient, and hard to track. While paper checklists might help your team manage everyday tasks, effective training waters the roots of your business ?? In this week's #1MinuteofLearning, listen to how McKinsey Capitosti at &pizza was able to decrease new shop leader ramp time by up to 2 weeks when switching to Opus. Hungry for more? Dive into the full case study: https://lnkd.in/eXSFeSei

Save the date! ??? Rachael Nemeth is teaming up with CHART - Council of Hotel and Restaurant Trainers and Sonesta Hotels on December 4th to host a virtual roundtable on how to get the most out of your AI tools (open to all levels!) ? Save your seat: https://lnkd.in/ee8aNunJ

As companies grow, it's easy for executives to become disconnected from the daily experiences of frontline employees. In this week's #1MinuteofLearning, Kelly Saunders (Smashburger) and Rachael Nemeth discuss how change can cause C-suite leaders and frontline teams to fall out of touch. But also: ?? Physical distance from operations ?? Layers of management filtering information ?? Confirmation bias in seeking info ?? Competing executive priorities Maintaining a connection to frontline realities is critical for informed decision-making and creating 360 buy-in. What do you think? ?? Hungry for more? Get the full recap of our discussion on how L&D teams can use data to earn a seat at the exec table: https://lnkd.in/emXmkjnf

Are these challenges holding your restaurant back? ?? ? Employees who can't authentically tell your brand story ? Team members afraid to make decisions without manager approval ? Inconsistent service levels due to unclear performance standards Join us this Thursday, November 14 at 2pm ET to learn how you can transform these common barriers into opportunities for growth. We're sitting down with Keith Van Stan (Original ChopShop), Angela Gintz (Salt & Straw), and Robert Raine, MBA, SHRM-CP (Ono Hawaiian BBQ) to discuss how you can: ? Build a training system that turns every employee into a confident brand storyteller ? Create a culture of empowerment where team members take ownership ? Implement metrics and feedback loops that drive consistent service excellence Ready to turn your team into powerful brand ambassadors? Save your seat below: https://lnkd.in/eDkSPUAH

Your field managers hold the keys to training effectiveness. That's why we consider the manager's role in every decision at Opus, and the results speak for themselves ?? Shout-out to our partners at Bahama Buck's Franchise Corporation for being training champions (looking at you, Cierra Miller!). Thanks for sharing recent feedback from your general managers at Bahama Buck's University ?????? #learninganddevelopment #franchisedevelopment