Optimum Healthcare IT

Every CIO understands the importance of resolving technical debt to achieve organizational innovation. So why does technical debt get overlooked so often? Curtis Hendrick, EVP of Cloud Services, identifies the top three reasons technical debt often gets swept under the rug and how CIOs can better communicate the importance of resolving that debt to their fellow C-suite colleagues. #technicaldebt #innovation #technology #healthcare #CIOs https://hubs.la/Q02RHCtQ0

Optimum Healthcare IT SVP of Cloud Services Curtis Hendrick was recently featured during a joint webinar with Microsoft Global Black Belt Nickolas J Raker on how Epic customers are leveraging the cloud to modernize their approach to hosting the system while reducing costs. Hendrick shared insights and expertise on how Microsoft Azure helps support business growth by easily scaling to meet demand while also optimizing resources. https://lnkd.in/efGCY6FC

This Thursday, October 17, 2024, at the Amazon Web Services (AWS) Healthcare & Life Sciences Customer Meetup, Optimum Healthcare IT's Frank Scalzo will be joined on stage by Basil Mullings from Baptist Memorial Health Care to discuss how Optimum deployed the DR for Epic on AWS at Baptist Memorial. If you are interested in attending, register here: https://lnkd.in/gkCau5Wg

Welcome to this week’s issue of The Pulse! We’re excited to share some fresh content with you today including articles on the blog about #EMRs and #data! Our top story explains how health systems can use tools such as Optimum’s ServiceNow EMR accelerators to turn daily frustrations into streamlined processes that improve efficiency and patient care. We also dive into how developing a strong data governance strategy allows you to have usable, accurate and trustworthy data at the tip of your innovative fingers. But when it’s not accurate, it certainly can evoke many negative outcomes throughout the organization. And, in the news section, we are highlighting a recent study at UCHealth that says nurses have been enjoying AI-generated #MyChart messages for their patients much more than their colleagues. Last, but certainly not least, we are one week away from our next Healthy as Tech episode! Make sure to register for next Tuesday’s talk about EMRs in the newsletter. ?

At Optimum Healthcare IT, we believe true partnership goes beyond a single project – it's about delivering results and advising for the future. While other firms might point out risks, we provide actionable strategies and direction. Our approach is built on creating genuine trust and partnership, becoming integral to our client's success rather than just an external consultant. As one client recently shared, "We couldn't do the work without Optimum Healthcare IT at the table." This is exactly the kind of partnership we strive to build with every client. #testimonialtuesday

At Optimum Healthcare IT, we’re proud to support continuous learning through ServiceNow #TechnicalTraining and #Certifications. Join us in celebrating some of our exceptional employees who earned new certifications this September. Congratulations to everyone! Casey Koehler Levins, MHA: Sales Accreditation- ServiceNow Sales and Messaging Foundations Celeste Lemus: CIS - Customer Service Management Cynthia Nowlin: Sales Accreditation- ServiceNow Sales and Messaging Foundations Donna Olsen:?Certified System Administrator Jasmine Hodges: CIS - IT Service Management Jenny Pielechaty: CIS - Field Service Management John Maher: Sales Accreditation- ServiceNow Sales and Messaging Foundations Kristin Beale: Sales Accreditation- ServiceNow Sales and Messaging Foundations Moises Peguero: Micro-Certification - Flow Designer Nathan Wilson: Sales Accreditation- ServiceNow Sales and Messaging Foundations Nicole Gaskins: Sales Accreditation- ServiceNow Sales and Messaging Foundations Regan Waters: Micro-Certification - Flow Designer, Micro-Certification - CMDB Health, Micro-Certification - Agile and Test Management Implementation

Today, we honor and celebrate Indigenous Peoples' Day. It is important to acknowledge the rich cultures, traditions, and ongoing contributions of Native American and Indigenous peoples across the country. Their resilience, wisdom, and deep connection to the land continue to inspire and teach us all.

In this issue of Healthy as Tech, we're focusing on EMRs! These systems are one of the largest investments that healthcare organizations make. When it is not running to its fullest potential, it can have the biggest impact on the hospital's day-to-day operations. There's a better way to become proactive to potential hurdles with your EMR. Make sure to read our newsletter to learn more and register for our upcoming Healthy as Tech Talk on October 22 at 2 p.m. ET featuring Memorial Healthcare System. #EMR #EHR #ServiceNow

Exciting News: Optimum Healthcare IT Achieves Dual ServiceNow Practice Validation! We're proud to announce that we've been recognized as both a: - Validated Hybrid Project Management (SPM) Practice - Validated ITSM Practice These validations represent our team's dedication to ServiceNow implementation and service management excellence. To achieve this milestone, we demonstrated: ? Advanced certifications across our team ? Successful completion of multiple deployments ? Exceptional customer satisfaction scores (4.2+ CSAT) As one of the select partners to earn these validations, we're committed to delivering top-tier solutions that drive digital transformation in healthcare IT. Looking forward to leveraging these achievements to bring even more value to our clients and partners!

The CHIME #CHIME24 Fall Forum is quickly approaching. Members of the Optimum Healthcare IT leadership will be on-site and ready to meet with you to discuss your #healthcareIT needs. If you want to schedule a time to meet or attend our networking reception, please let us know. We can't wait to see you!