OpenTech Alliance

As we enter the holiday season and reflect on what we’re thankful for, we want to highlight an incredible example of generosity and service within the OpenTech family. Earlier this year, our VP of Engineering, Greg DeWinter, spent two weeks volunteering with Missions of Hope International (MOHI) Africa, an organization making a profound impact on families in these communities through education, career programs, health initiatives, and more. Greg embodies our values—Passion for making a difference, Kaizen through continuous improvement, and Doing It Right by committing his time to real change. This Thanksgiving, we’re reminded of the power of giving back—thank you, Greg, for spreading positive vibes worldwide! 🌍 #SeasonOfGiving #OpenTechValues #PositiveVibes #Kaizen #VolunteerSpotlight

Balancing tasks in today’s busy self storage environment isn’t easy. That’s where Live! Remote Manager — a flexible staffing solution offered through the INSOMNIAC® Live! Call Center — comes in to help your team tackle essential tasks like: 💸 Tenant billing assistance ☎️ Missed sales follow-ups 💰 Collection calls Operators across the industry are using Remote Managers to cut costs and boost customer satisfaction. Ready to support your team and tenants without breaking the bank? Learn more today! 🔗 https://ow.ly/VMuC50Ug9tQ #SelfStorageSolutions #RemoteManagement #CustomerSupport #CallCenter #StorageFacility

We had an unforgettable week on the Gold Coast at the Self Storage Association of Australasia Conference! 🦘✨ The self storage industry is thriving in Australia, and we were thrilled to showcase OpenTech solutions while connecting with incredible operators from Australia and New Zealand. A huge thank you to Makala Ffrench Castelli and the SSAA team for hosting such an outstanding event. From the Women in Storage panel to vibrant networking events, the week was filled with collaboration, innovation, and inspiration.  Finally, we wrapped up the trip with a visit to Kennards Self Storage, where our technology is already making an impact. Thank you to everyone who made GC24 so memorable—here’s to a bright future for self storage! ✈️💡 #International #SSAA24 #SelfStorage #Tradeshows #Networking 

Who’s watching your facility this holiday season? 🦃 Holiday weekends are prime targets for theft—but with SmartEye®, your facility is never left unprotected. Over Thanksgiving, SmartEye stopped a would-be break-in in real-time at a Stor365 location. Thieves cut through a fence and broke into a dummy unit, but within seconds, SmartEye's Virtual Security Team hopped on the microphone and instructed them to leave: “Hey, you’re not supposed to be in here. The police have been dispatched.” The intruders fled, and they haven’t been back since. Let SmartEye work after hours for you this holiday season so you can enjoy time with your family, knowing your facility is secure. #LiveMonitoring #StorageSecurity #AISecurity #FacilitySecurity #SurveillanceSystem

OpenTech Alliance is pleased to announce its purchase of SelfStorageAuctions.com and iBid4Storage.com, a move that enables us to enhance online storage auctions for operators on the platforms here in the United States, Canada and across the pond in the UK, Europe, South Africa, and Australia. Read more here: https://ow.ly/iQ4S50U81bU #OnlineAuctions #SelfStorage #SelfStorageAuctions #iBid4Storage #StorageTreasures SelfStorageAuction.com

Crazy couple of months for OpenTech Alliance Another conference on a different continent. Exciting to get the INXS award at the Australasia #selfstorage conference.

🌴 Yesterday at the Reuters Events Customer USA 2024 Conference in Miami, OpenTech Alliance's COO, Dan Scaman, joined World Connection's Change Management Executive, Robert Hopkins, MBA, to discuss "Contact Center Change Management from the Outside to the Inside of Your Company." Their session explored how outsourcing central operations—beyond just call centers—can streamline processes, enhance customer experience, and drive higher ROI. A fresh perspective on how strategic outsourcing can align internal processes with customer-centric goals. 👏 Huge thanks to Reuters Events for hosting such an insightful session. What takeaways from this topic resonate with your business? #CustomerExperience #ChangeManagement #ServiceAndExperience #ContactCenterInnovation

✈️ OpenTech Alliance is attending the GC24 Self Storage Conference in beautiful Gold Coast, Australia, from November 12–14. Visit us at Booth #5 to meet our team—Jon Loftin, Kristi Adams, and Robert Chiti—and discover how we’re driving innovation in self storage technology. 📅 Be sure to join Kristi Adams for an insightful self storage roundtable on Thursday, November 14th, at 12 PM AEST. It’s the perfect opportunity to explore the future of the industry with prominent self storage leaders! Thank you to the Self Storage Association of Australasia for organising this fantastic event. We can’t wait to connect with everyone down under! 🦘🌏 #SSAAGC24 #GC24 #SelfStorageAustralasia #International #Networking #TradeShow

Whether you're involved in Charity Storage or not, this free webinar is a great opportunity to learn more about how philanthropy can benefit your business. Real-world examples, real-world testimonies, and industry knowledge -- this webinar will have it all. See you there! ❤️🖥️

When Safeguard Self Storage visited the OpenTech Alliance Experience Center, they expected to evaluate kiosks—but walked away with insights that could transform their entire portfolio. 📂 From self-service kiosks and call center solutions to electronic locks, Safeguard discovered new ways to boost efficiency and innovation across their 87 facilities. Plus, they got a chance to connect directly with the team behind the tech! 💬 🎥 Curious how a visit to OpenTech could reveal new growth opportunities for your facility? Watch the video below to see what Safeguard uncovered 👇 #SelfStorage #FacilityManagement #KioskTechnology #StorageTechnology Ken Finlay Robert LaBrier