Open (YC W24)

Open (YC W24)

软件开发

Middletown，Delaware 1,229 位关注者

Complete AI customer support ecosystem

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关于我们

We resolve 60-80% of your customers’ complex support issues via phone, email, and web, reducing your costs by over 50%

网站
https://open.cx
所属行业
软件开发
规模
2-10 人
总部
Middletown，Delaware
类型
私人持股
创立
2024

地点

  • 主要

    651 N Broad St

    US，Delaware，Middletown，19709

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Open (YC W24)员工

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动态

  • 查看Open (YC W24)的公司主页，图片
    Open (YC W24)

    1,229 位关注者

    They call me Oppy the Intelligent, first of my name, Core of the Neural Network and the First AI Customer Support Copilots... ahem... anyway, here are two super powers of mine: - Solving 60% to 80% of your complex support tickets ???? - Repost whenever someone reposts about me ?? Am joking about the second one, but the first one is true ??

    We're looking for a talented product engineer in Jordan... someone who can own and build features and products end-to-end... from the database columns to every last pixel on the screen... someone who needs minimal or no direction from a product manager... someone who needs minimal or no inspiration from a UI/UX designer... someone with intuition as to what defines innovating above competitors. If you believe you have what it takes and love the startup vibes, apply!

  • 查看Open (YC W24)的公司主页，图片
    Open (YC W24)

    1,229 位关注者

    A master at the keys sits behind a zoomed-in screen... a passionate pioneer on his standing desk challenging the horizon... In the middle, though, that guy has too much OCD per screen pixel.

    查看Mohammad Gharbat的档案，图片
    Mohammad Gharbat

    This is where me and the team eat, work, and sleep—16+ hours a day, every day! And I love it. I can't see myself doing anything else. We don’t take holidays or days off, not because we have to, but because we genuinely enjoy it. We laugh, code, and talk to customers, (of course, there are tough times, but you adapt, learn, reflect, and move forward—it's part of the game). When building a startup, you operate in an open space; there’s no framework whatsoever, so uncertainty is part of it! Being flexible, able to change quickly, defaulting to action, and personally talking to every customer to show them you care about their success and work alongside them is key. At Open (YC W24), we're building a super app for customer support and customer communication with AI—something that will replace a bunch of software with a better, cleaner solution. Everyone on the team is obsessed with your success! If you’re thinking about adopting AI for customer support (on every front: phone, web, and email) for inbound, outbound, or proactive support, we’ve got your back. email me [email protected] Watch the first video in the comments (my favorite scene from the office) hehehehehe

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  • Open (YC W24)转发了

    ???? Now your AI chat assistant/copilot can respond with interactive UI elements - with OpenCopilot v0.0.89. ?? These UI elements can be defined beforehand - so the results are always predictable. ?? You can pretty much do anything with these UI elements ?? You can have UI elements per action ?? It's inspired by @vercel's latest-gen UI demo, but, it's not generative (UI components are pre-defined), so you can use it on production day one with no problems. Watch this demo It's available on OpenCopilot now (opencopilot.so) and we are open-sourcing this very soon. OpenCopilot is powered by @LangChainAI

  • Open (YC W24)转发了

    查看Mohammad Gharbat的档案，图片
    Mohammad Gharbat

    OpenCopilot (v0.0.56) is at 4.6K GitHub stars! ?? ?? ?? And we have a demo!! ?? ?? https://lnkd.in/damZcVrj https://opencopilot.so ?? Trello before OpenCopilot -> 30 minutes to complete the task. ?? Trello after OpenCopilot -> 15 seconds! It's a way to let your product's users chat with your product functionality and execute stuff by text, a kind of custom AI copilot. & We released a lot of cool things. Mostly, The could version now is much more reliable than before and can be used in production environments! Powered by @LangChainAI

  • Open (YC W24)转发了

    查看Shanur Rahman的档案，图片
    Shanur Rahman

    Co-founder @ Open (YC W24)

    OpenCopilot can help your users by answering their questions, connecting to your product's knowledge bases, taking actions for the user, and automating repetitive tasks. Whether your users need assistance or want to make their experience smoother, OpenCopilot is the perfect sidekick for their journey through your product.

  • 查看Open (YC W24)的公司主页，图片
    Open (YC W24)

    1,229 位关注者

    ?? ?? ?? OpenCopilot is out of beta (v0.52): a better AI assistant/copilot for your product. ??? We believe that current product assistants/ chatbots/ copilots, are not solving the bigger problem and are optimized to solve user issues on your products after it happens, but, what if we can help the user to not have issues in the first place? ?? You will be able to embed an AI copilot into your product that can: - Understand your user's requests and execute them (yes! like Alexa and Siri but for your product) - Deeply integrated with your business, and can understand the full picture. - Instant +30% increase in feature adoption on your product - It removes a big chunk of your product engineering backlog (why develop a new flow or feature when your copilot can do it?) - 10X faster manual process - especially in your back office/admin Some fun facts from the beta version: ? We pushed more than 2200 commits on our open-source repository and around 3000 commits on the cloud version. ? We have done more than 50 releases. ? We merged more than a 1000 pull request ? And we got up to 4500 stars on GitHub. Ship a complete AI copilot for your product in minutes: https://opencopilot.so/

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  • Open (YC W24)转发了

    Announcing OpenCopilot SELECT program ?? TL;DR Our team will help you build an AI copilot from your product, user assistance that can take your users' requests and execute them on your product. it will require no engineering efforts from your team and will not disrupt your current product roadmaps! ?? Power up your product with a state-of-the-art AI copilot in no time. (similar to Shopify Sidekick, Postman Postbot, Office copilot) ?? In a few minutes, you can build an AI copilot for your own product, and then you can embed it using our widget or natively using our SDKs. It will enable your users to ask and execute things on your product just by text. Top companies like?Shopify,?Postman,?Bunq, and Microsoft have built their own product copilots, and we want to bring the same experience to every product in the world! ?? Join now: https://lnkd.in/eetymunr ?? Read more: https://lnkd.in/egBYHR-3

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