Onetera

This week, Onetera’s design and engineering team members were in San Diego County for a design session with the City of Escondido's Kristin Ugrob. The city is eager to use our platform to facilitate their Vacant Commercial Property registration process. The Escondido team shared how "user-friendly" the agentic AI platform was - a testament to Onetera's human-centered design process. Unlike many government tech solutions, our design sessions incorporate HCAI principles—designing alongside city staff and community members. This is at the heart of our mission. Escondido will be one of the first municipalities in San Diego County to leverage agentic AI to improve city services.

Onetera has joined California Contract Cities Association (CCCA) as associate member. For over 65 years, CCCA has been at the forefront of empowering local governments through education, advocacy, networking, and access to innovative solutions. As part of our partnership we are offering member cities a one-year subscription to one use case from either Housing or Economic Development: HOUSING - TBRA (tenant-based rental assistance program) ECONOMIC DEVELOPMENT - Vacant Property Registration - Commercial Fa?ade Improvement - Business Sign Program This offer is available to all CCCA members through the end of year. As an AI-native gov tech company focused on bringing agentic AI solutions to the public sector, Onetera is aligned with CCCA's commitment to fostering public-private partnerships that enhance city efficiency and service delivery. Onetera is honored to join this dynamic community of forward-thinking local government leaders and service providers who share our vision of building more efficient, sustainable cities through innovative partnerships. Reach us at [email protected] to learn more. https://www.onetera.com/ Marcel Rodarte Mayra Bonilla Danika Mendoza

We were thrilled to be part of a dynamic panel at the Municipal Management Association of Southern California (MMASC) Annual Conference alongside Jessica Reyes Juarez, AICP, Gregory Kajszo, and Onetera CEO Felix Ruano, where we dove into the evolving role of AI in the public sector. Key takeaways from the discussion: AI's potential to streamline city services and provide real value to residents is clear, with examples like: - The City of Corona uses AI-powered cameras to detect potholes and assess road quality. - City of El Monte using a single-source-of-truth AI native platform with multilingual capabilities to support residents in applying for their Tenant Based Rental Assistance program – increasing access for residents and supporting city staff in implementing a federally-funded program - City of London Corporation freeing up 60% of social workers' time with transcription technology, allowing them to focus on client care. A critical takeaway: Human-in-the-loop remains essential. City leaders and staff are the experts, and AI is a powerful tool to support—not replace—them. Tech companies should build public sector AI tools alongside cities and the residents they serve. Most importantly, inclusive implementation is key. We must ensure all community members feel engaged and represented as we introduce AI-driven solutions. We risk bias when we leave the community out of the equation. Onetera will be releasing a white paper on the topic, with deeper insights and practical strategies for cities looking to leverage AI effectively. Stay tuned for our upcoming blog posts! Thank you to Dr. Sylvia Jauregui and Brendan Pringle for your support. National League of Cities, Robert Blaine, Clarence Anthony #MMASCAC2024 #LocalStrength #RootedInExcellence

Great to see YC highlight the massive govtech opportunity in their latest request for startups (RFS). Couldn’t agree more with Harj Taggar - it’s challenging but the scale and impact are tremendous. The Onetera team has been designing, iterating and making it happen - alongside some great local gov partners. Reach out to me or my colleagues if you’re interested in building with us. cc: Lara Hattatoglu Jasmine Kim Dr. Sylvia Jauregui Haripriya Rao Jesus Camacho Jennifer Schoeneck, CEcD Evan Brown Danika Mendoza Peter Wilczynski Christopher Chang Gary Lin Link to the YC RFS: https://lnkd.in/gHB-quRv

Moving From Chatbots to Agentic AI: Transforming City Services Onetera is redesigning the way cities provide services to community members through agentic AI. The Challenge: City staff spend countless hours clarifying eligibility requirements for various programs and services. This creates bottlenecks, frustrates applicants, and strains city resources. Our Solution: Our system-of-record platform includes an agentic conversational AI feature that: - Grounds responses in verified city data and program guidelines - Securely handles applicant information - Creates personalized application journeys - Serves as a single source of truth for program requirements The Impact: - Reduced staff workload - improves efficiency and program implementation, and reduces duplicative efforts - 24/7 applicant support - simulating the experience of having a city staff member by their side We partner with cities to ensure our agentic conversational AI understands the nuances of each program, regulation, and requirement. This creates a seamless experience for both staff and applicants while maintaining the highest standards of data security and transparency. Reach us at [email protected] to learn more. https://www.onetera.com/

???????????????????????? ?????? ???????????? ???????????? ???????? & ???????? ???????????????? With over $3 billion in annual CDBG and HOME funds distributed nationwide, Onetera supports local municipalities in making CDBG/HOME-funded programs more accessible and efficient than ever. What sets our AI-native platform apart? ???????????????????? ????????????: Residents and business owners can now access these vital programs through their City's dedicated program page – assistance is just one click away. ????-?????????????? ??????????????: The Onetera platform allows applicants to receive real-time guidance throughout the application process, simulating the experience of having a city staff member by their side. ???????????????? ?????????? ????????????????????:?City personnel can leverage Onetera's agentic AI platform to: ·?????Expedite application processing ·?????Streamline program monitoring ·?????Simplify recertification processes (when applicable) ·?????Automate data collection for mandatory reporting The result? Faster deployment of time-sensitive federal funds, reduced administrative burden, and improved community access to essential programs. Reach us at [email protected] to learn more. https://www.onetera.com/ Trolis Niebla, Larissa De La Cruz, Jesus Gomez, Alex Hamilton, Bryan Cook, Scott Reimers, Roger Bradley, Anita Gutierrez, Ed.D, MPL, AICP, Louis Atwell, PE, Jessica Binnquist, Gabriel Linares PE, CBO, Steven Carmona, Alvie Betancourt, Rene Salas, Maria Kachadoorian, Mark Barnard, Joanna Gavilanes, MBA, Paulina Morales, Ronda Perez, Becky Bartlett, Jonathan E. Borrego, AICP, Scott Chadwick, Graham Mitchell, Imelda Magadan Huerta, MPA

Join us at the 2024 Municipal Management Association of Southern California (MMASC) Annual Conference, where Onetera and colleagues will present an essential session: "Designing and Implementing Gen-AI Tools for Public Sector Success," on Thursday, November 14, from 10:45 am-12:00 pm. The panel discussion will include Jessica Reyes Juarez, AICP, Gregory Kajszo, and Felix Ruano and discuss ethical design and outcomes-based implementation of agentic AI in the public sector.

Ahead of the launch of Onetera Economic Development, we’ll be highlighting key capabilities. Today we’re excited to share our Vacant Property Registration capability. Cities struggle with fragmented data and manual processes in tracking vacant properties, leading to delayed registrations, missed revenue, and potential neighborhood deterioration. Current systems create silos between property monitoring, code enforcement, and economic development initiatives. Onetera’s unified AI-native platform empowers cities to manage vacant properties while driving economic growth. Our platform provides: ·?????Single-source-of-truth of all property owner, manager, and stakeholder interactions ·?????Real-time admin dashboards for property status, compliance, and revenue metrics ·?????AI workflows with human oversight for registration, inspection, and enforcement processes ·?????Mobile inspection tools for code enforcement officers – upload pictures and videos in real-time ·?????Owner/manager portal for registration, fee payment, and compliance reporting Onetera's platform helps cities prevent blight, protect property values, and transform vacant spaces into economic or housing opportunities - all while maximizing registration compliance and revenue collection. www.onetera.com Hector Sosa, Horacio Ortiz, Joshua Barron, CAMS, Jesus Gomez, Yakema Decatur, Anita Gutierrez, Ed.D, MPL, AICP, Jessica Binnquist, Gabriel Linares PE, CBO, Steven Carmona, Alvie Betancourt, Gustavo Camacho, Kevin Lainez, Jennifer Schoeneck, CEcD

We're growing our team at Onetera! We're looking for more product designers and engineers to join our LA-based team. If our mission resonates – to redesign how communities interact with local institutions – send us a note at [email protected]. You don't need to have any public sector experience – but you need to be excited and ready to build alongside our government and community partners, often embedding ourselves in-person to understand the challenges and pain points firsthand. You'll be joining what is already an amazing team of highly technical missionaries (Lara Hattatoglu Jesus Camacho Haripriya Rao Jasmine Kim Meghana B T) – come build with us.