With over a decade of customer care experience, Laura Ramirez is excited to begin her new chapter at Oncourse. Growing up on the West side of Aurora, she has deep ties to the tri-city area and is passionate about helping others. Outside of work, Laura enjoys spending time with her beloved rescue dog, Winnie, who joins her on kayaking adventures. Music and concerts are an important part of her life. As a previous homeowner, Laura understands the value of a home warranty, having experienced both air conditioning and water heater issues that caused financial strain. Congratulations on your new role, Laura, and welcome to the team! #Welcome #Oncourse #GameOn
Oncourse Home Solutions
消费者服务
Naperville，Illinois 5,856 位关注者
We help our customers keep their lives, homes and budgets ONCOURSE.
关于我们
“Oncourse Home Solutions” is the new name for Homeowner Services Group. We are a people-centric organization serving our 1.4+ million customers across the U.S. A leader in the U.S. home warranty and home repair service industries, our mission is to help homeowners navigate the unexpected, reduce costs, and make homeownership enjoyable for all. Operating under the brands American Water Resources, Pivotal Home Solutions and American Home Solutions, we partner with cities, utilities, insurance providers, retailers, financial service companies and member associations to help them maintain and protect their customers’ most important asset — their home. Our brands enjoy high customer satisfaction rates and are BBB-accredited with A and A+ ratings. We believe in giving our homeowners peace of mind with protection plans and on-demand services that simply work. Our 500 + employees align with the goal of being the most dedicated and customer-friendly organization in our industry. Our Oncourse Commitments Commitment to Customers ? Deliver on every detail ? Streamline for ease and clarity ? Serve with care and respect Commitment to Employees ? Attract, retain, and develop diverse talent at every level ? Eliminate barriers and provide equal opportunity for all employees to grow and succeed ? Address issues of systemic discrimination and bias through ongoing education, training, and awareness-building Commitment to Community ? Invest time and capital in the communities where we work and live ? Form long-term relationships with organizations and nonprofits that help underrepresented groups ? Participate in community efforts to eliminate barriers to and hardships of homeownership Our Values - We are SUPER! ? Supportive. Records were meant to be broken ? United. It’s all-in or nothing ? Progressive: Change or be changed ? Empathetic: Open minds and open hearts ? Reliable: Show-up and follow-through We help our customers keep their lives, homes and budgets ONCOURSE.
- 网站
-
https://www.oncoursehome.com
Oncourse Home Solutions的外部链接
- 所属行业
- 消费者服务
- 规模
- 501-1,000 人
- 总部
- Naperville，Illinois
- 类型
- 私人持股
- 创立
- 1992
- 领域
- Water Line Protection、Sewer Line Protection、In-Home Plumbing Emergency Program、Electric Line Protection、Power Surge Protection、Heating System Repair、Cooling System Repair、Appliances、Electronics和Business Service Line Protection
地点
Oncourse Home Solutions员工
动态
-
Zayed Nazar brings five years of experience in vendor management, procurement, and financial planning to his new role. He has previously worked at Generac Power Systems as an IT Vendor & Budget Analyst and most recently at Duravant as an IT Business Analyst - Contracts & Licensing. Born and raised in the Northwest Chicago Suburbs, Zayed is a passionate Chicago sports fan and enjoys playing sports, traveling, and discovering new restaurants. He’s excited to contribute to the fast-paced growth of Oncourse and looks forward to making a difference here. As someone who has experienced challenges with home cooling systems, he believes a home warranty would have been extremely beneficial in saving on costly repairs. Congratulations on your new role, Zayed, and welcome to the team! #Welcome #GameOn #Oncourse
-
-
Energy bills climbing each month? Scheduling routine maintenance for your home’s heater may help. Here’s how. #HVAC https://bit.ly/4daqbMT
-
-
?? Check out Cindy Rogers' post about the annual Prepay Energy Working Group meeting at Georgia Power Company HQ! It was a fantastic opportunity to collaborate with utilities and partners focused on creating solutions for ???????????? ?????? ??????????????????????????. Prepay energy programs were a hot topic, helping customers avoid steep deposits and better manage energy costs. At Oncourse, we believe home warranty partnerships with utilities are also a key part of this puzzle, helping homeowners mitigate unexpected expenses while driving equity and affordability. We’re proud to be part of the conversation and the solution! ???? #EnergyEquity #PrepayEnergy #Affordability #HomeWarranty #Sustainability
Strategic Marketing Leader | Expert in Content Strategy & Go-to-Market | Champion for LMI Community Initiatives
?? ???????????? ???????????? ????????????????: ?? ???????? ???? ???????????? ?????? ????????????????????????????? Grateful to attend the annual PEWG meeting at Georgia Power Company HQ, where utilities and partners focused on serving customers better. ???????????? ???????????? ???????????????? were a key topic, offering solutions for ???????????? ?????? ?????????????????????????? by giving customers more control over their energy costs—whether it’s avoiding steep deposits or managing multiple properties efficiently. Prepay isn’t just about paying for energy—it’s about ?????????????????? ?????????????????????? ?????? ??????????????????????. Excited to continue these conversations and drive positive change! ???? #EnergyEquity #PrepayPrograms #Affordability #Utilities #Sustainability Chimaobi Chijioke, MBA Chris Anglin Jamie Wimberly Andrea Moore Jeffrey Weiser David Conn Ted Vann Tim Echols Jamie Barber
-
-
?? ???????????????? ???????????????? ??????????????????????: ?????? ?????????????????? ?????? ???????? ?????? ?????? ???? ?????????????????? ?????????????? ?? Utilities have a unique opportunity to be more than just service providers—they can become trusted partners in the lives of homeowners. By recommending reliable companies for home protection services, utilities can simplify home management and ???????????????? ???????????????? ??????????. ?? Here’s how utilities can make an impact: 1?? ?????????????????????? ??????????????????: Help homeowners find trusted partners for home repairs. ??? 2?? ?????????? ???? ????????: Offer warranty protection plans that take the worry out of homeownership. ?? 3?? ???????????????? ???????????????? ??????????????: Strengthen relationships by guiding customers through their home maintenance needs. ?? By being a trusted resource, utilities can create stronger connections and drive customer satisfaction. ?? #CustomerEngagement #HomeWarranty #CommunitySupport #CustomerSatisfaction #Utilities
-
Jeffrey Pascus joins as our new Product Owner. He holds a Bachelor of Science in Informatics with a minor in Telecommunication from Indiana University and is a Certified Scrum Product Owner. ? Prior to joining Oncourse, Jeff worked as a Senior Product Manager at Lessen Inc. Originally from Chicago, Jeff has lived in Colorado but returned to his hometown and now resides in Arlington Heights with his wife, two daughters, and two dogs. ? Jeff is passionate about family life, spending time with his young daughters, and enjoys outdoor activities like snowboarding and taking his dogs to the park. He’s also a big Chicago sports fan. Jeff looks forward to collaborating with his new team and contributing to Oncourse’s ongoing success. While he hasn’t yet needed to use a home warranty, Jeff knows how valuable it can be from the experiences of others. Congratulations on your new role, Jeff, and welcome to the team! #Welcome #Oncourse #GameOn
-
-
Oncourse Walks for Breast Cancer Awareness Month Yesterday, we proudly completed Oncourse's first annual Breast Cancer Awareness Walk! As we came together across locations—from Alton to Mount Laurel and Naperville—our team walked in solidarity to raise awareness for breast cancer, honoring survivors and supporting those still fighting. Breast cancer affects so many lives, and at Oncourse, we stand united in the belief that every step counts in this journey. Hosted by our women’s EBRG O2W we also built care packages for cancer patients. We are proud to have completed 150 kits that will go to OSF HealthCare in Alton, IL, Cooper University Health Care in Mt. Laurel, NJ, and Northwestern Medicine Living Well Cancer Resources in Naperville, IL. Thank you to everyone who participated in person or remotely—and to our teams in the UK who walked alongside us across the pond. We’re stronger together, and yesterday was a beautiful example of what it means to be United and Progressive in our mission to make a difference. Martin Bennett Aaron Cooper Marlo J. Gaal (She/Her) Vineet Bansal Colleen Garrity Michele Schmitt Shannon Connor, CCEP Antoinette Evans Marguerite (Meg) Hillock #OncourseCares #Empathy #BreastCancerAwarenessMonth #OncourseValues
-
-
-
-
-
+7
-
-
How to get your home ready for the heating season! https://bit.ly/3Xz11Sz
-
-
Geeta Sathe has joined us as the Director of Product Management. She brings over 10 years of proven leadership experience in product management, having successfully led diverse global teams in building innovative solutions across both customer-facing and internal business applications. ? She holds a Bachelor of Science from the University of Chandigarh, India, and a Diploma in Computer Science and Technology from Aptech, India. Geeta's experience in an Agile environment has equipped her with the skills to build cross-functional teams that prioritize customer needs and align product strategies with business goals. She is passionate about fostering collaboration between IT, business stakeholders, and developers, ensuring the delivery of solutions that exceed user expectations. ? Originally from India, Geeta now resides in the United States, where she enjoys traveling and staying up to date with the latest tech trends. She’s excited to lead teams at Oncourse Home Solutions, focusing on delivering customer-centric solutions. Geeta also values the peace of mind that a home warranty provides, and she’s eager to contribute to our company’s mission of delivering outstanding customer satisfaction. Congratulations on your new role, Geeta, and welcome to the team! #Welcome #Oncourse #GameOn
-
-
James A. Watts Sr., MBA joins us as the Head of Sales & Strategy. With a Bachelor’s degree in Political Science and an MBA in Operations Management, James has held leadership roles such as Director of Client Operations at Cobb Energy, Director of Business Operations at Cobb EMC, Senior Director of CX at Fiber South, and VP of CX & Strategy at Point Broadband. James, a proud native of Marietta, GA, has a deep commitment to philanthropy, having volunteered with the Special Olympics for 25 years and coached community teams for 15 years. Outside of work, James enjoys spending time with his family and loves the ocean. Having benefited from a home warranty, James understands firsthand the value it offers, especially in handling costly home repairs. He is excited to collaborate with the team at Oncourse and drive success for our customers. Congratulations on your new role, James, and welcome to the team! #Welcome #Oncourse #GameOn
-