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Office and Practice Solutions

Office and Practice Solutions

商务咨询服务

Whitefish Bay, Village of,Wisconsin 940 位关注者

Management firm specializing in healthcare practice development, marketing, and HIPAA & OSHA compliance training.

关于我们

OPS: Office and Practice Solutions (OPS) is a management consulting firm that specializes in work flow analysis and optimization, business development, real estate strategies, employee recruitment, operations management, and compliance (HIPAA & OSHA) training. Our mission is to facilitate business transformation for more engaged staff, improvements in customer service, and regulatory compliance for lasting growth. OPS' FOUNDER SARI: After many years of managing real estate development for a large national retailer, OPS’s founder, Sari Schiff, realized basic business knowledge is essential to any professional practice. She transitioned to the consulting world and created a business which not only supports day-to-day practice management, but also provides compliance training and audits. She also observed most practices struggle when navigating the complicated HIPAA and OSHA regulations. Her goal is to use her expertise to clarify lengthy and complicated regulations and to provide clear guidelines for protecting both your office and your patients. She is a graduate of UW-Madison, holds certificates for HIPAA training and teaching, and is currently pursuing her Master’s Degree in Healthcare Compliance.

网站
https://officeandpracticesolutions.com
所属行业
商务咨询服务
规模
2-10 人
总部
Whitefish Bay, Village of,Wisconsin
类型
个体经营
创立
2013
领域
Call Training、Site Selection、Web Design、Employee Recruiting、Build-Outs、Marketing、Social Media、Patient Experience、HIPAA、OSHA、Human Resources、Operations Managment和Sustainability

地点

  • 主要

    409 E Silver Spring Dr

    US,Wisconsin,Whitefish Bay, Village of

    获取路线

Office and Practice Solutions员工

动态

  • The Productivity Killer You’re Overlooking: Ineffective Team Communication Your team might be skilled, but if communication is lacking, inefficiencies, errors, and stress will follow. In dental offices, poor communication leads to scheduling conflicts, patient frustration, and missed compliance updates. Here’s how to improve team communication and keep your practice running smoothly: ??? Morning Huddles Matter – A 5-10 minute team huddle at the start of the day aligns everyone on schedules, priorities, and potential challenges. ?? Ditch the Sticky Notes – Important messages get lost in the shuffle. Use a shared digital communication tool to track tasks, updates, and patient needs in real time. ?? Clear Role Expectations – Does your team know exactly who handles what? Defining roles and responsibilities eliminates confusion and prevents tasks from slipping through the cracks. ?? Feedback Loops – Encourage open communication between clinical and administrative teams to address workflow bottlenecks and improve patient experiences. When communication is clear, tasks get done faster, mistakes decrease, and stress levels drop—leading to a more productive and positive work environment. Read more about this topic below.

  • The Power of Technology in Dental Practice Management Technology is transforming how dental practices operate, making workflows smoother and improving patient care. By integrating the right tools, practices can enhance productivity, patient experience, and overall efficiency. Consider these tech upgrades: ?? Electronic Health Records (EHR): Streamline patient management and reduce paperwork. ?? Online Appointment Booking: Minimize scheduling conflicts and improve convenience for patients. ?? Digital Marketing & Engagement Tools: Attract and retain patients with strategic online presence. The right technology can be a game-changer for your practice! Want to learn more? Check out our article on how technology is revolutionizing dental management. ??

  • The Silent Killer of Productivity in Dental Offices: Task Overload ???? Does your team constantly feel like there’s too much to do and not enough time? You’re not alone. Task overload leads to burnout, inefficiencies, and mistakes that impact patient care. Here’s how to streamline daily operations: ?? Prioritize & Delegate – Not every task needs to be handled by a dentist or office manager. Delegate non-clinical tasks to the right team members. ?? Standardize Workflows – Clear, repeatable systems reduce confusion and speed up operations. Do your team members know the exact steps for insurance verification, sterilization, or scheduling follow-ups? ??? Use Technology Wisely – Digital forms, automated reminders, and cloud-based management systems can eliminate unnecessary manual work. ?? Encourage Breaks – A burnt-out team is an inefficient one. Short, scheduled breaks improve focus and reduce mistakes. Small changes in workflow management can lead to major improvements in efficiency and team morale. What’s one strategy that has helped your practice stay on top of daily tasks? Drop your insights below! ??

  • Optimize Your Staff Scheduling for Better Efficiency Managing staff schedules efficiently is crucial for maintaining a smooth operation and ensuring high team morale. An optimized schedule can reduce burnout, improve productivity, and enhance patient care. Here’s how to optimize: ? Balance peak patient hours with your team’s availability: By aligning your team’s schedules with high-demand times, you can ensure optimal coverage and avoid overstaffing or understaffing. ? Offer flexible scheduling to improve work-life balance: Providing your staff with flexibility helps reduce stress and increases job satisfaction, ultimately improving employee retention. ? Use scheduling software to avoid overbooking and streamline staff shifts: Technology can help automate the scheduling process, prevent human error, and ensure that all shifts are properly covered without overloading anyone. By optimizing your staff scheduling, you can not only improve operational efficiency but also create a positive work environment and offer the best possible service to your patients. Click below to learn more.

  • Reduce Costs, Maintain Quality Care Running a dental practice is expensive, but cutting costs doesn’t mean cutting quality. Here are a few ways you can reduce overhead while still delivering excellent care: Optimize inventory management to avoid waste and overstocking. Automate billing and insurance claims to reduce administrative costs. Review supplier contracts regularly to ensure competitive pricing. With the right operational adjustments, you can cut costs without compromising patient care. Check out this article on how to reduce costs while maintaining high standards of care. ??

  • Making Dental Care Accessible: The Power of Patient Financing ???? For many patients, the cost of dental care can be a major hurdle. The good news? Flexible financing options can help bridge the gap between needed treatment and affordability. Here’s how patient financing can benefit both your practice and your patients: ?? Increases Case Acceptance – When patients have financing options, they’re more likely to move forward with recommended treatments instead of delaying care. ?? Boosts Practice Revenue – Offering payment plans or third-party financing solutions can help reduce unpaid balances and improve cash flow. ?? Enhances Patient Trust & Loyalty – Providing accessible payment solutions shows patients that you care about their well-being, not just their wallets. ?? Key Considerations: ? Clearly communicate financing options during treatment planning. ? Partner with reputable third-party financing providers. ? Make enrollment simple and stress-free for patients.

  • In dental practices, phone communication is more than just answering calls—it’s about making lasting impressions and building relationships. Effective phone interactions can transform a good patient experience into a great one. Here’s how: ? First Impressions Matter – The moment a patient calls, they form an opinion. A friendly, professional greeting sets the tone for their entire experience. ? Efficient Scheduling – Streamlining the scheduling process can prevent missed appointments and improve office efficiency. The quicker and easier it is to book, the better! ? Patient Education – Calls are a chance to educate patients on services, treatment options, and prevention tips. Use this time to add value and reinforce trust. ? Follow-Up & Reminders – Consistent follow-ups and appointment reminders ensure patients stay on track and feel cared for, fostering loyalty and satisfaction. ? Data Tracking & Improvement – Tracking call volume, outcomes, and feedback helps identify opportunities for improvement and ensures every interaction is as impactful as possible. Great phone communication isn’t just about answering questions—it’s about creating a seamless, positive experience that keeps patients coming back. Want to take your phone communication to the next level? It’s time to focus on how you engage every caller.

  • Stay Compliant with Operational Support Compliance in dentistry isn’t just about following regulations—it’s about ensuring smooth, ethical operations every day. From HIPAA to OSHA, staying compliant is crucial for both your team’s safety and patient trust. Here’s how to ensure compliance: Regularly review your practice’s procedures to stay up-to-date with regulations. Conduct employee training to maintain a compliant culture. Use software solutions to track and document compliance efforts. Stay ahead of compliance challenges by reading this article on maintaining proper practices. ??

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