OFFBounds

Happy Women's Day! Let's celebrate Women’s Voices in Retail ? On OFFBounds, we’ve had the privilege of hearing from incredible women who are shaping the future of retail, leadership, and innovation. Their insights, resilience, and vision continue to inspire us. Today, on International Women’s Day, we’re highlighting some of the powerful conversations shared on our podcast by the brilliant women who have been part of our journey. Silvia Mazzucchelli Renee Hartmann Danielle Diliberti Nicole Sheffield Alison Hiatt #offbounds #womeninretail #womenclevel #retail

?? Our Quick Fire Chat! In our latest episode, we asked Katya Denike, Holland & Barrett CPO, about her favorite tech trend in retail, favorite brands, book, career advice, those doing great in digital, and much more! Don't miss our second episode of our Europe's Retail Evolution Series in partnership with Shoptalk Europe. Katya will be on stage at Shoptalk Europe, which will take place in Barcelona from June 2nd to 4th. You can secure your ticket with a special OFFBounds discount: ??? Retailers and Brands, code RBOFFBO20 or https://lnkd.in/gC_uXBND ??? General Attendees, code GAOFFBO20 or https://lnkd.in/gn8KK8g5 ???? This episode is sponsored by New Black, redefining retail with EVA, a contextual commerce platform that unifies Inventory and order management, pos, in-store apps, promotions, loyalty, and clienteling into one seamless system. ?? To watch/listen to the full episode, head to offbounds.tv or look for OFFBounds on Youtube or your favorite podcast provider. #offbounds #hollandandbarrett #cpo #leaderadvice #retail #shoptalk #ukretail

?? Building a strong tech foundation is key to delivering seamless omnichannel experiences In this week’s OFFBounds episode, part of our Europe’s Retail Evolution series with Shoptalk Europe, we spoke with Katya Denike, Chief Product Officer at Holland & Barrett, about team alignment in digital transformation. Our sponsor, New Black, also joined in, with Pim Vijftigschild asking Katya a great question. ?? To watch the full episode, you can head to our website, YouTube or your favorite podcast provider. ???? New Black is redifining retail with Eva, a contextual commerce platform that unifies Inventory and order management, pos, in-store apps, promotions, loyalty and clienteling into one seamless system. #offbounds #hollandandbarrett #customerjourney #retail #shoptalk #europeretail

? Aligning Teams for Transformation: lessons from Holland & Barrett Welcome to our Second Episode of Europe's Retail Evolution series in partnership with Shoptalk Europe. Today, our host, Paula Macaggi, sat down with Katya Denike, the Chief Product Officer at Holland & Barrett. They discussed the art of leading digital transformation within a 150-year-old legacy brand. Katya shares practical strategies on aligning teams, shifting mindsets, and fostering an innovative, product-driven culture. Discover why successful transformation goes far beyond technology, focusing instead on breaking organizational silos, continuous communication, and the crucial practice of 'unlearning' outdated habits. Katya emphasizes authenticity and informality in leadership, explaining how these elements drive real team innovation and collaboration. Katya will be on stage at Shoptalk Europe, which will take place in Barcelona from June 2nd to 4th. You can secure your ticket with a special OFFBounds discount: ??? Retailers and Brands, code RBOFFBO20 or https://lnkd.in/gC_uXBND ??? General Attendees, code GAOFFBO20 or https://lnkd.in/gn8KK8g5 ???? This episode is sponsored by New Black, redefining retail with EVA, a contextual commerce platform that unifies Inventory and order management, pos, in-store apps, promotions, loyalty, and clienteling into one seamless system. ?? To watch/listen to the full episode, head to offbounds.tv or look for OFFBounds on Youtube or your favorite podcast provider. #offbounds #hollandandbarrett #retail #europeretail #shoptalkeurope #newblack

Leading ?????????????? ???????????????????????????? at a 150-year-old brand isn't just about tech; it's about aligning teams, shifting mindsets, and embracing change at scale. On tomorrow’s episode of OFFBounds, I sat down with Katya Denike, ?????????? ?????????????? ?????????????? of Holland & Barrett, to discuss what it takes to drive meaningful transformation within a legacy brand. Katya will be speaking at Shoptalk Europe, our partner for this Europe's Retail Evolution series, and you can get discounted tickets on the links below: ??? Retailers and Brands, code RBOFFBO20 or https://lnkd.in/gC_uXBND ??? General Attendees, code GAOFFBO20 or https://lnkd.in/gn8KK8g5 Here are some key takeaways from our conversation: ? ?????????????? ?? ????. ?????????????? ??: Solving a customer or product issue is only half the battle. The real challenge (Problem B) is aligning the organization around the solution. ? ?????? ?????????? ???? '????????????????????': Transformation isn't just about adopting new practices; it's equally about letting go of outdated methods. ? ?????????????? ???????????????????????? & ??????????????????????: Katya highlights how breaking from corporate formality can create a culture where innovation thrives and ideas flow freely. ? ???????????????????? ?????????????????????????? ???? ??????????????????: Transformation is an ongoing journey. Consistently reinforcing new ways of working is crucial to sustaining change. ???? This episode is sponsored by New Black, who is redefining retail with EVA, a contextual commerce platform that unifies Inventory and order management, POS, in-store apps, promotions, loyalty, and clienteling into one seamless system. ?? To watch/listen to the full episode, head to offbounds.tv or look for OFFBounds on Youtube or your favorite podcast provider. #DigitalTransformation #RetailLeadership #OFFBounds #ShoptalkEurope

?? Our first Quick Fire Chat! In our latest episode, we asked Arianne Parisi about her favorite tech trend in retail right now, favorite brands, the ones that are doing great in digital, and much more! Don't miss our (amazing ?) first episode of our Europe's Retail Evolution Series in partnership with Shoptalk Europe. Arianne will be on stage at Shoptalk Europe, which will take place in Barcelona from June 2nd to 4th. You can secure your ticket with a special OFFBounds discount: ??? Retailers and Brands, code RBOFFBO20 or https://lnkd.in/gC_uXBND ??? General Attendees, code GAOFFBO20 or https://lnkd.in/gn8KK8g5 ???? This episode is sponsored by New Black, redefining retail with EVA, a contextual commerce platform that unifies Inventory and order management, pos, in-store apps, promotions, loyalty, and clienteling into one seamless system. ?? To watch/listen to the full episode, head to offbounds.tv or look for OFFBounds on Youtube or your favorite podcast provider. #offbounds #jdsports #cdo #leaderadvice #retail #shoptalk

Two incredibly productive days in Madrid ????! I had the pleasure of visiting Cortefiel and Springfield two of TENDAM’s flagship brands, guided by Carlota who walked me through the technologies empowering their store teams. Exciting times for TENDAM—just this week, Multiply Group announced the acquisition of a 67.91% stake, with plans to double their store footprint, which already exceeds 1,800 locations worldwide. To dive deeper into this major shift, I sat down with Javier Figar, the Chief Retail Officer of Spain’s second-largest apparel group by market share, for an upcoming episode of OFFBounds - dropping March 11th in partnership with Shoptalk Europe ? Bonus: I got to catch up with Steffie Broere and Alex R. who were also in town. Thank you, sunny Madrid! ?? See you soon. #RetailInnovation #ShoptalkEurope #OFFBounds #CommerceLeaders

?? Measuring Success Beyond Sales Retail thrives on daily sales numbers, but long-term growth requires a broader view. As Arianne Parisi, CDO of JD Sports Fashion, shared, brand health and customer love are key competitive advantages. JD Sports is tracking brand awareness, brand equity, and NPS, not just transactions, to build lasting customer relationships. The challenge? Measuring it. Find more in our (amazing!) first episode of our Europe's Retail Evolution Series in partnership with Shoptalk Europe. Arianne will be on stage at Shoptalk Europe, which will happen in Barcelona from June 2nd to 4th. ?? And don't forget that this Friday, Feb 28th, tickets for Shoptalk Europe will go up, and you can secure yours now with a special OFFBounds discount. ??? Retailers and Brands, code RBOFFBO20 or https://lnkd.in/gC_uXBND ??? General Attendees, code GAOFFBO20 or https://lnkd.in/gn8KK8g5 ???? This episode is sponsored by New Black, who is redefining retail with EVA, a contextual commerce platform that unifies Inventory and order management, POS, in-store apps, promotions, loyalty, and clienteling into one seamless system. ?? To watch/listen to the full episode, head to offbounds.tv or look for OFFBounds on Youtube or your favorite podcast provider. #offbounds #retail #leaderadvice #cdo #jdsports #shoptalk

?? Kicking off with a bang! This is the first episode of our "Europe’s Retail Evolution" podcast series, in partnership with OFFBounds - and you don’t want to miss it! This week, Paula Macaggi dives deep with Arianne Parisi, CDO of JD Sports Fashion, uncovering the game-changing strategies behind one of the world’s biggest sports retailers. From AI-driven insights to seamlessly blending online & offline experiences, Arianne reveals how JD Sports is staying miles ahead of the competition. ?? And the excitement doesn’t stop there! Arianne will take the stage at Shoptalk Europe in Barcelona to share expert Personalisation Tactics that Boost Customer Loyalty and Lifetime Value - catch her live on Wednesday, 4th June Don't miss out! Prices go up after midnight this Friday, 28th February! Grab your front-row seat now https://lnkd.in/e_UQ8FWV PS: You can watch/listen to the full episode on the OFFBounds YouTube channel or your favorite podcast provider: https://offbounds.tv/

? Our first Episode from our Europe’s Retail Evolution Series in partnership with Shoptalk is live! Today, our host, Paula Macaggi, sat down with Arianne Parisi, the Chief Digital Officer at JD Sports Fashion, who is leading digital transformation across a global footprint of 4,500+ stores in 30+ countries! With a worldwide footprint, JD Sports is mastering the art of scaling digital transformation while staying customer-first. But how do you unify online and offline experiences, navigate global complexities, and stay ahead in a rapidly changing retail landscape? Here's what you'll learn with us:? ? Omnichannel at scale – Breaking silos & creating seamless customer journeys ? AI & automation – How JD is leveraging tech for personalization & efficiency ? Retail media & brand love – Why KPIs go beyond just sales ? Local vs. global strategy – The secret to market-specific growth ? Sneaker trends & consumer insights – How JD spotted the Adidas Samba comeback first ?? Don’t forget that Arianne will be on stage at Shoptalk Europe, which will happen in Barcelona from June 2nd to 4th. If you haven't booked your tickets yet, make sure to use our discount links, and catch in the comments. ???? This episode is sponsored by New Black, who is redefining retail with EVA, a contextual commerce platform that unifies Inventory and order management, pos, in-store apps, promotions, loyalty, and clienteling into one seamless system. #offbounds #jdsports #retail #europeretail