Octopus CX - By WEBTEXT

The efficient way to connect with your customers. Octopus CX lets your customers connect in a way that’s convenient for them – and effective for you. WEBTEXT operates a global network of messaging gateways and has offices both in the US and Europe. WEBTEXT customers include international and Fortune 500 in sectors covering: biotech, cable TV, consumer appliances, education, entertainment, finance, government agencies, healthcare, hospitality, insurance, manufacturing, poison control, public utilities, publishing, recycling, retail, retirement systems, social services, security, sport, technology, telecom, transportation and waste management industries. WEBTEXT solutions can Message-Enable any business for outgoing, incoming or both. Messages can be automated (Smart Notifications) or agent / customer initiated (Contact Center Messaging). WEBTEXT messaging is easy to deploy and allows customers to keep their existing voice provider. WEBTEXT is an award winning Avaya DevConnect Technology Partner & Cisco Solution Partner.

网站

https://www.octopuscx.com

Octopus CX - By WEBTEXT的外部链接

所属行业

电信业

规模

11-50 人

总部

Norristown，Pennsylvania

类型

私人持股

创立

2007

领域

contact center、mobile messaging、customer experience、SMS、text messaging、messaging、enterprise messaging、cloud、tollfree、Digital Channels、Video chat、Digital Contact Center、Omnichannel、Campaign Manager、SMPP、Messaging API、Salesforce、CX、Cisco、Avaya、Oracle、CRMs、Amazon Connect、Five9、Adobe和Acqueon