Conversational AI is evolving—Voice AI is changing the game! Jaideep Sen, Chief Business Officer at Minfy, shares how customers are using Observe.AI’s VoiceAI Agents for real, human-like interactions that are easy to deploy and manage. Join us tomorrow, on March 27 at 9 AM PT | 12 PM ET to see the future of AI-powered conversations in action. ?? Save your spot: https://lnkd.in/g4n5hzFq
关于我们
Observe.AI is the leading Gen AI conversation intelligence platform trusted by enterprises to empower their contact centers with real-time agent guidance, coaching, post-interaction summaries, Auto QA, and advanced business analytics. Built on the industry's most accurate contact center LLM, the platform analyzes every customer conversation, identifying critical insights to boost revenue, improve customer retention, and optimize operational efficiencies and compliance – while ensuring security and at massive scale. Trusted by leading companies such as Accolade, Affordable Care, Inc., Concentrix, Cox Automotive, Maxor, Pearson, and Public Storage, Observe.AI accelerates outcomes from the frontline to the executive level. For more information, please visit www.observe.ai.
- 网站
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https://observe.ai
Observe.AI的外部链接
- 所属行业
- 软件开发
- 规模
- 201-500 人
- 总部
- Redwood City,California
- 类型
- 私人持股
- 创立
- 2017
- 领域
- Machine Learning、Artificial Intelligence、Conversation Intelligence、Contact Center Quality Assurance、Call Center Quality Assurance、Speech Analytics和Agent Performance & Coaching
地点
Observe.AI员工
动态
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??? Big news!?We have launched?our VoiceAI Agents?to help businesses?automate customer calls without sacrificing quality. Think?smoother conversations, smarter automation, and better customer experiences—at scale. Catch all the details in?VentureBeat??? https://lnkd.in/g7--Ygn8
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?? The future of customer experience is here—with VoiceAI leading the way! AI is transforming contact centers by helping teams scale, improving efficiency, and delivering seamless 24/7 support—so customers get what they need, faster. And the best part? It empowers employees to focus on what they do best. Join us tomorrow, March 27th at 9am PT | 12pm ET for the VoiceAI Agents Showcase to see it in action! ?? ?? Save your spot now → https://lnkd.in/gpP-M4ih
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Unlock the Future of Your Contact Center with Voice AI??? Our CPO, Vache Moroyan, and CTO, Jithendra Vepa, recently shared exciting insights on the power of Voice AI Key takeaways: ?? Agentic AI & LLMs are revolutionizing voicebots, enabling them to handle complex conversations with ease and speed ?? Robust guardrails are essential for real-world applications. ?? Ultimately, it's about delivering exceptional customer experiences. ?? Natural-sounding AI voices and improved handling of conversational nuances are making interactions seamless. Ready to transform your contact center? Learn more!? https://lnkd.in/g2A8jNQr #VoiceAI #AgenticAI #ContactCenter #AI #ObserveAI #CX #Innovation
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?? How does VoiceAI enhance the human agent experience? Our customers Jim Degliumberto, Emmanuel Noyola, and Dave Singh agree—VoiceAI helps agents focus where they’re needed most. By streamlining routine tasks, AI enables agents to dedicate more time to complex, high-value conversations that require expertise and empathy. See how AI is empowering agents and elevating customer experiences. ?? Don't forget to join us for our upcoming VoiceAI Agent Showcase: https://lnkd.in/gpP-M4ih
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The future of customer service is here! ?? Get a sneak peek at what’s in store for our VoiceAI Agents Showcase on March 27th at 9am PST | 12pm EST! Hear from Swapnil Jain, Emmanuel Noyola, Steve Sloane, and Ardie Sameti on how AI-powered agents are transforming efficiency, streamlining operations, and delivering exceptional CX. ?? Don’t just hear about it—see it in action! ?? Register now: https://lnkd.in/g4n5hzFq
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?? Handling seasonal demand just got smarter. Scaling from 200 to 800 agents during peak seasons is a challenge—but VoiceAI Agents help manage surges efficiently by supporting teams when it matters most. Less stress, more productivity. Hear from Subhash Tibrewal, and learn more in our upcoming VoiceAI Agents Showcase: https://lnkd.in/g4n5hzFq
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??? Straight from the source! Ardie Sameti, VP of Product, AI and Platform at Accolade, Inc., has a special message for you... Our VoiceAI Agents Showcase is coming March 27th at 9 AM PT | 12 PM ET—where AI-powered agents take center stage. Get ready to see the future of customer service unfold! ?? Snag your spot now: https://lnkd.in/gpP-M4ih
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What are people saying about VoiceAI Agents? ? “It sounds so real—you can almost hear the emotion.” – Kolin Koehl, VP of Product ? “Wait… was that a voice agent or a real person?” – Jim Tennant, VP of Channels ? “It’s simple to set up and doesn’t need an army to maintain.” – Dave Singh, Product Manager, Accolade, Inc. ? “There’s nothing like it—just call in and see for yourself.” – Ritu Kapoor, CMO Come see for yourself: https://lnkd.in/gpP-M4ih
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Ardie Sameti, VP of Product, AI and Platform at Accolade, Inc. has a message for you! Our VoiceAI Agents Showcase is happening March 27th at 9 AM PT | 12 PM ET—and you don’t want to miss it! See AI-powered agents in action and witness the future of customer service. ?? Save your spot now: https://lnkd.in/gpP-M4ih