Want your sales team to get off the starting blocks faster? BASICS training will shorten sales cycles 30%, increase close rates 25%, and enable your team to build lasting, long term customer relationships. Read on to learn more! #CEO #CRO #sales #leadership #training #gotomarket #GTM #business #tech #strategy #consulting
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Not sure where to start improving your sales team’s performance for FY25??Shorten sales cycles 30%, increase close rates 25%, and build better lasting customer relationships, by getting back to the BASICS! B - Be timely.?Always show up on time, every time.?This communicates your respect to the client by valuing their time, and also that you will always be there for them - even when they show up late. A - Ask more questions.?Always listen to the customer first, and ask several thoughtful questions about their business, before you start selling them on yours.?Make sure to have the one question you really want answered prepared before you begin your call. S - Send followups ASAP.?Recap your conversation in a way that demonstrates you were actively listening to their needs.?Then, connect valid points of value from other clients to correlate to their business pain.?Remember, you’re connecting stories, not sharing data points. I - Initiate next steps.?Make sure you budget the last 5-10 mins of your meeting to allow for you to agree on next steps and book your next meeting, before everyone has to drop. ?Conducting next steps over email is where sales cycles go to die. C - Customer 1st mindset.?Sometimes you need to fall on the sword for your team or organization for a mistake made.?Turn a negative into a positive by putting the customer’s needs above your own.?Remember, you’re building lasting relationships, not closing single transactions. S - Stay on target.?Find out when the customer needs their problem solved and a solution implemented.?Later, when timelines start to slip, you can focus the conversation on concern for the client’s timelines and objectives, and make a joint-plan to achieve them.?Never make a missed timeline about your own sales targets (that’s not Customer 1st!). Doing the little things right, is the foundation on which to build long term company success.?Invest in your team regularly with sales trainings to make sure they have BASICS mastered. Remember, even professional athletes practice the basics every day to achieve next-level success! #CEO #CRO #sales #leadership #training #gotomarket #GTM #business #tech #strategy #consulting?Oak Tech GTM