Norton Shopping Guarantee的封面图片
Norton Shopping Guarantee

Norton Shopping Guarantee

科技、信息和网络

Arlington,VA 451 位关注者

Accelerate website conversion by building consumer confidence during the most critical moments in online shopping.

关于我们

Norton Shopping Guarantee is based on a simple premise: when shoppers feel completely confident and secure purchasing online, they are more likely to buy, buy more often, and buy higher ticket items. By fully addressing each of the three major sources of consumer apprehension when buying online, retailers can increase profitability, provide added value to their customers and strengthen brand loyalty. Norton Shopping Guarantee enables online merchants to provide a third-party Guaranteed Shopping program which increases buyer confidence and satisfaction. When the Guaranteed Shopping program benefits are displayed throughout the buying process, merchants reduce their buyers’ concerns about information security, product authenticity, timely delivery, and getting a good price. For online merchants, Guaranteed Shopping increases website conversion, sales and overall profitability. By using Norton Shopping Guarantee, retailers reinforce their commitment to deliver reliable service, ensure identity security and provide their lowest price, all of which increase customer satisfaction and build long term competitive advantage.

网站
https://www.nortonshoppingguarantee.com/merchants/
所属行业
科技、信息和网络
规模
11-50 人
总部
Arlington,VA
类型
上市公司
领域
e-commerce、security、merchant certification、website conversion、online shopping、trust、guarantees、safety、Cyber Security、Cyber Trust、Shop Online、Symantec、Norton、Cyber Crime和Cyber Trust

地点

Norton Shopping Guarantee员工

动态

  • No one is safe from consumer skepticism. What is your business doing about it to raise the ceiling for your conversion %?

    查看Eric Thorson的档案

    Dynamic and results-driven teams leader with a proven track record in driving revenue growth and enhancing operational efficiency within high-stakes environments.

    Even major US airlines are waking up to a crucial truth about customer trust on their website ...and it's transforming how they approach conversions When a household-name US airline approaches YOU about helping them boost their conversion rates... you know you're onto something big. This happened to us earlier this month. Here's what's happening behind the scenes: ?? Major companies are realizing that their 2-3% conversion rates aren't just a normal ceiling — they're a sign that customer trust needs serious attention. ?? Forward-thinking brands are actively seeking solutions to build genuine consumer confidence, rather than relying on their name recognition alone. ?? The most successful companies understand that customer trust isn't a birthright — it's something you have to continuously earn and nurture. This isn't just about one airline. It's about a fundamental shift in how major brands think about consumer trust and conversion optimization. The old playbook of relying solely on brand name is being rewritten. And that's incredibly exciting for the future of consumer trust in eCommerce. More big brands are starting to knock on our door. They see the value. They understand the opportunity. And this is just the beginning... - PS We helped JBL achieve a 20:1 ROI and boosted conversion rates by 3.39%. If you’re ready for a 7% lift in conversions and more repeat customers with zero upfront cost, let's chat.

  • For the skeptics reading this (and I respect that skepticism), I have a simple suggestion: Run your own A/B test. Let the data speak for itself.

    查看Eric Thorson的档案

    Dynamic and results-driven teams leader with a proven track record in driving revenue growth and enhancing operational efficiency within high-stakes environments.

    When JBL's Senior Director of e-Commerce first told me their conversion results, I had to double-check our data. A 3.39% lift in conversion rate within 30 days? That's the kind of number that makes people skeptical. I know because I see that skepticism every day from e-Commerce leaders who've been burned by too many "conversion solutions." But here's what actually happened at JBL.com: Their team had already invested heavily in website security. SSL certificates, security badges - the works. Yet something was still holding their conversions back. They agreed to run a controlled 30-day A/B test with Norton Shopping Guarantee. No other changes to their site. The results weren't just impressive. They were repeatable: - 83.4% of buyers reported increased purchase confidence - 90.83% said they're more likely to shop again - Implementation required just one snippet of code - ROI hit 20:1 within the first month But here's what really matters: These results have sustained for over three years now. In the words of JBL's Vishal Sagar: "Shoppers need these reassurances and the stamp of approval coming from Norton means a lot." For the skeptics reading this (and I respect that skepticism), I have a simple suggestion: Run your own A/B test. Let the data speak for itself. Because at the end of the day, that's what convinced JBL. And that's what's convinced every major client since. Real results. Real revenue. Real trust. Message me if you'd like to see the full case study.

  • 95% of customers blame YOU when their package gets stolen. While that’s unfair, it’s the reality.

    查看Eric Thorson的档案

    Dynamic and results-driven teams leader with a proven track record in driving revenue growth and enhancing operational efficiency within high-stakes environments.

    95% of customers blame YOU when their package gets stolen. The Merchant. Not the thief. Not the delivery company. They blame your brand. And it's costing you more than just replacement costs: Customer trust ?? Brand reputation ?? Repeat purchases ?? Customer lifetime value ?? Here's the worst part: Even though you had zero control over the theft, you're forced to: - Replace the item - Handle angry customer support - Risk negative reviews - Watch your brand take a hit But smart eCommerce brands are using a different approach: They're implementing third-party protection solutions (like Norton Shopping Guarantee) that: - Cover package theft - Handle claims - Keep merchants protected - Build customer trust The result? → Protected profits → Stronger brand reputation → Happier customers → Peace of mind Stop letting factors outside your control damage your brand. Start protecting your shipments today. Your brand's reputation is too valuable to leave unprotected.

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