It’s official! Paulette Hartman is North Richland Hills’ new City Manager and also the first female to take the helm in this position, effective today. This morning, Mrs. Hartman was joined by her husband, Michael, and two of their three children when she took the oath of office to serve as City Manager.
Mrs. Hartman began her career in city management more than 28 years ago with the City of Fort Worth as an administrative assistant and then with the City of North Richland Hills as assistant to the city manager. She went on to serve as Town Administrator for the Town of Copper Canyon, Texas for two years and as City Manager for the City of Joshua, Texas for seven years. She returned NRH as Assistant City Manager in July 2014 and was promoted to Deputy City Manager in October 2018. With Mark Hindman’s retirement at the end of March, the City Council unanimously appointed her to be NRH’s next City Manager.
To help the community get to know her a little better, we asked Mrs. Hartman to tell us more about her life both inside and outside of the workplace.
What is your favorite leadership quote and why?
My favorite leadership quote is “To be unclear is to be unkind,” which is a Dave Ramsey quote. To me, it means as leaders, we should be clear in outlining vision, direction, and in giving input and feedback. We should also expect and facilitate clear and direct communication from our team. I believe clear, direct, respectful communication is necessary for a healthy culture.
What are you most excited about in leading the North Richland Hills team?
I am most excited about the incredible team of directors I am getting the opportunity to lead. All of the department directors are experienced, competent professionals who are experts in their respective fields. They are also passionate about their service area and providing excellent service to the citizens of North Richland Hills. I’m excited to take the organization to the next level in leadership and service.
Do you have a hobby outside of work that helps you be a better leader?
I love to read and to write, although I don’t get much time to do either of those things. When I do read, I usually read a non-fiction book about leadership, management or building relationships. I am currently reading “Think Again” by Adam Grant. My favorite leadership and management book I’ve ever read is “Good to Great” by Jim Collins.
You can read more of our Q&A with Mrs. Hartman on the City of North Richland Hill's website: https://lnkd.in/gdxmgtQ9