North American Customer Service Management Association (NACSMA.org) cover photo
North American Customer Service Management Association (NACSMA.org)

North American Customer Service Management Association (NACSMA.org)

商务咨询服务

Supporting the Contact Center Community

关于我们

NACSMA brings together like-minded professionals focused on advancing the customer contact industry and creating career growth by establishing Contact Center Management as a recognized professional discipline. NACSMA members work to deliver best-in-class practices to our members. Our members collaborate to establish best practices within the contact center discipline and focus on the "customer experience" for both consumers (B2C) and business (B2B) customers.

网站
http://northamericancustomerservicemanagementassociation.com/
所属行业
商务咨询服务
规模
超过 10,001 人
总部
Scottsdale
类型
教育机构
创立
2005
领域
contact centers、call centers、professional development、contact center industry、North America、contact center certification、Medallion Program、member events、contact center resources和Standards for Contact Centers/Call Centers

地点

动态

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