NMI

In 2024, 65% of organizations reported using GenAI in at least one business function, according to McKinsey. The use of AI in business operations has skyrocketed over the past few years, but how will it impact the broader payments ecosystem? In a recent NMI Payment Playbook episode, our host,?Greg Myers, spoke with NMI Chief Technology Officer?Phillip Goericke?and Director of AI & Automation Spero Langaditis to explore how AI is impacting the payments industry and what professionals should consider moving forward. If you missed the episode (or prefer reading to listening), you can read a highlight of their conversation here:? https://bit.ly/3AQ7Asd #AI?#Payments?#Fintech

The NMI team will be attending the upcoming National Parking Association Convention & Expo in Las Vegas, NV, from September 16-19! Set up a meeting with our team to learn more about how NMI's solutions can help with your parking payment needs. We hope to see you there! #NPA #NPA2024

"From a business perspective, our payment processing partner is key, and we chose NMI. We've worked with them for a number of years. They're easy to work with, reliable and we get great service from them. We've been really, really happy, and so have our customers." - Ben Wileman, Founder and Managing Director of EasyPay Network EasyPay needed a way to provide B2B customers with self-serve kiosk payments that could scale and adapt alongside their businesses without friction or downtime. With NMI, EasyPay's customers can now seamlessly integrate with all major U.K. acquirers and access best-in-class support. "What our team liked the most about the integration with NMI was how simple and straightforward it was. Whenever we want to add a new kiosk, we just contact NMI, usually with a quick email, and it always gets done straight away." Read their full story here: https://bit.ly/3TiKD7f #Payments #Fintech

Artificial intelligence (particularly Generative AI) has the potential to drastically change how we, as an industry, operate. From money management and deep analytics to automated workflows and enhanced security, the number of potential use cases is continually growing. At NMI, we're approaching GenAI in two key ways: to bolster our operations and enhance our products. In our latest blog, NMI Director of AI & Automation Spero Langaditis and NMI Manager of AI Implementation & Operations, Sheena Miles, MSc, explore how we're embracing AI and offer advice for other payments professionals interested in adopting GenAI at their organizations. Read their full article here: https://bit.ly/3Zaq4xw #AI #Fintech

As retail and other industries become more curated, so will payments, which will drastically change how consumers pay for products over the next five years. “Innovative payment methods are revolutionizing the way consumers shop. As shopping evolves to meet consumer preferences, payments will follow suit. In the era of adaptive retail, where shopping experiences are increasingly curated and personalized, payments will also become tailored to individual preferences,” NMI Chief Growth & Marketing Officer Peter Galvin said in a recent The Green Sheet interview. Read Peter’s full insights to learn more about how payments will evolve to meet changing consumer expectations and how retailers can adapt to offer seamless transitions between online and in-store purchases: https://bit.ly/3AF4bfA #Payments #Fintech #FintechNews

How is AI impacting the payments industry? And how are we, at NMI, approaching this revolutionary technology? In our latest NMI Payments Playbook podcast, our host, Greg Myers, sat down with NMI Chief Technology Officer Phillip Goericke and NMI Director of AI & Automation Spero L. to learn more about how AI (and GenAI in particular) is impacting the payments landscape. Together, they discuss: -How AI is being adopted across the industry -The impact AI has on operations and security -Investing in AI training and ethical practices -How NMI is approaching AI -The future of AI in payments Listen to the full episode here to learn more: https://bit.ly/3AQ7Asd #AI #Fintech #AIInFintech

The NMI team will be at the Western States Acquirers Association conference in Las Vegas, NV, from September 17-19! Schedule a meeting with our team or stop by Booth #200 to learn more about our unique merchant acquiring and embedded payments solutions. We'll see you there! #WSAA

This month’s team member shout-out is Support Team Consultant Darren Lotter! ? Darren, tell us about yourself. Hey everyone, DLo here. I have lived in Cape Town for most of my life, but I still hold fond memories of my home city of Durban. My fiancée and my 3-year-old daughter are my purpose, and they carry my heart. I like to tap into my anxiety and use it as an ally. A superpower, if you will. Pasta and an ice-cold Coke are always a winner. Shout-out to Saadman for finding Cousins Trattoria. ? What do you do at NMI? I partner with a group of game-changing Customer Support reps who, along with the great teams we have in the U.S. and the U.K., help lead the front line, supporting our partners and customers. There is a ton of potential in Cape Town, and along with Wade Corin, Chloe Reid and other awesome champions, we're working towards growing our Cape Town presence and opportunities. ? What do you enjoy about working at NMI? I have enjoyed forming a new team of professionals to partner with, who I will be forever grateful to for giving me a new lease of energy in my career. There is a wealth of knowledge and expertise that we can all tap into, and we are encouraged to contribute wherever we can, even if it is not in the realm of our core responsibility. ? What hobbies or activities do you enjoy doing in your free time? I enjoy going to the cinema and also enjoy watching football. North London forever! I rewatch my favorite movies. Nolan, Fincher, Zemeckis, Spielberg, Scorsese, Cameron Crowe & Tony Scott movies are typically at the top of the director list. Childhood nostalgia has hit me hard, and I find myself lately looking for the best deals on Hot Wheels, MOTU and TMNT figurines. ? Tell us a little-known fact about yourself. My first full-time sales job was selling gas and electric contracts, door-to-door, in Scotland. And as a 19-year-old foreigner, knocking on strangers' doors, unannounced, sometimes being chased by dogs and sometimes by potential customers, definitely helped shape my fortitude. I also realized I was probably better suited for a desk job. ? What are you looking forward to most this year? After nearly 15 years working in various sales roles in Digital Trust, I want to continue to make the most of NMI’s opportunities and next-level mission growth. I’m also looking forward to making a difference. I don’t take the privilege of leadership lightly. Having been mentored by great leaders in the past, RG, RAH, AR and others, it is important to me that I pay it back and help NMIers win. Lastly, “Life, uh, finds a way” - The next Jurassic Park/World movie arrives July 2nd, 2025.

If you missed our last NMI Payment Playbook podcast episode, we've highlighted a portion of the conversation in our latest blog. Hear from NMI CMO Peter Galvin and Everyware? CEO Austin Talley to learn what embedded payments are and why they're so crucial to the industry's future. Together, they discuss: -What embedded payments are -How COVID-19 expedited the adoption of digital payments -Embedded payments in vertical software solutions -The technology powering embedded payments -What ISOs, PayFacs and software platform providers should consider moving forward Read a highlight of their discussion here: https://bit.ly/3T6l21a #Payments #ISO #SaaS

In a bid to catch up with Generative AI advancements at Google, Meta and Microsoft, Apple has announced that it is teaming up with OpenAI to launch Apple Intelligence, a Gen AI solution set to launch later this year. According to Apple, the company's new AI tool will offer functional enhancements across devices, including schedule planning, text generation, image creation and improvements to Siri's functionality and natural language processing. As Apple looks for new ways to incorporate AI into its products, the payments industry could also be affected — especially if Apple Intelligence becomes a core feature of Apple Wallet. “There’s a huge opportunity for Apple to change consumer spending behavior and take its mobile wallet to the next level by integrating it into its core AI strategy,” NMI Director of Product Management Darryl Cumming said in a recent PYMNTS interview. "As more big players like Apple commit to making generative AI a part of their core growth strategy, we’re going to see a lot of excitement across the tech industry in the months ahead.” Read Darryl's full insights to learn more about how Apple Intelligence could impact the ecommerce landscape: https://bit.ly/3XbGiUO #Payments #Fintech #FintechNews