Ninja Dispatch

Struggling with after-hours dispatch? Our latest blog breaks down how Ninja Dispatch makes outsourcing your dispatch operations easy and efficient. From shadowing to SOP creation, discover how we can streamline your night shifts and cut costs. Check out the full guide here!

"For the team at Ninja Dispatch, it's about solving real problems. Many clients initially come to us to cover a single night shift, roughly 15-20% of their dispatching. But over time, we've grown to handle 65-100% of a company's dispatching shifts. Our pricing is competitive, and our services speak for themselves, which is why all clients demand more dispatchers from our company.?It's the statistic we're most proud of."

"Consider this: while we indeed have only “one planet,” people likewise have only “one life.” Yet, while companies proudly showcase their commitments to the planet, there's often a disheartening neglect towards the well-being of the humans who drive these businesses forward. This disconnect raises a crucial question: Can we truly call a business sustainable if it fails to prioritize the health and happiness of its employees? True sustainability should encompass not only environmental stewardship but also the fostering of a workplace environment that supports and sustains its workforce. This means implementing policies that protect mental and physical health, encourage work-life balance, and ensure fair treatment and growth opportunities for all employees."

The gig economy might not seem like a natural fit for the trucking and logistics sectors, yet at Ninja Dispatch, we've identified significant opportunities. You might wonder, "But Ninja, isn't trucking a 24/7 operation? How can this be adapted to a gig structure?" The answer lies in the variability of the workload...

With ongoing layoffs and rate cuts affecting the logistics industry, many companies are considering outsourced truck dispatchers. At Ninja Dispatch, we understand the hesitancy surrounding this decision to outsource your dispatching to a 3rd party. Check out this article to learn some of the key differences between our company and other dispatch companies, BPO companies and the difference between in-house and outsourced dispatchers.

Unlike much of the competition, Ninja Dispatch does not operate as a call center. Our dispatchers are trained to handle all issues, not just track and trace like most logistics BPO companies. The team at Ninja Dispatch consists of decision-makers and strategic logistical thinkers who know when to make decisions and when to escalate issues. Book a meeting today to learn more about our services! https://lnkd.in/dum2QeWm

Driver Shortage These buzzwords have made the rounds the last few years, but what is actually going on? Check out this new opinion piece article written from the POV of truck dispatchers.

Science shows that humans perform best during daytime hours, making night shifts inherently challenging and unnatural. With a properly trained team managed by professional dispatchers, Ninja Dispatch harnesses this advantage to deliver superior dispatch service. No night dispatch team in America can compete with OUR NINJAS working a regular day shift in Europe. Schedule a meeting to learn more! https://lnkd.in/g2V4gbkk

One very important, yet often overlooked, aspect of outsourcing your night dispatcher is avoiding office politics and relationship dynamics. Internal teams often face challenges related to interpersonal conflicts, favoritism, and other distractions that can hinder productivity and morale. Statistics don’t lie According to a Gallup poll, 70% of employees report that they experience conflict with their colleagues. These conflicts can significantly impact the efficiency and effectiveness of your dispatch operations. Furthermore, a study by CPP Inc. found that workplace conflict costs U.S. businesses an estimated $359 billion annually in lost productivity. By outsourcing your night dispatch to Ninja Dispatch, you eliminate these internal issues. Our dispatchers focus solely on providing top-notch service without the distractions of office politics. This leads to a more efficient, harmonious, and productive dispatch operation, ensuring that your night shifts run smoothly and effectively. Source: https://lnkd.in/d5ADVXKG