Neuron7.ai

Neuron7.ai

软件开发

Santa Clara,California 3,228 位关注者

Neuron7.ai is the leader in Service Resolution Intelligence, delivering 90%+ accuracy in complex service environments.

关于我们

Neuron7.ai is the leader in Service Resolution Intelligence, delivering 90%+ resolution accuracy in complex service environments. Learn more at neuron7.ai. Neuron7 brings together knowledge from people, data, and interactions across thousands of products and issues into a Smart Resolution Hub. AI offers the best next step with turn-by-turn guidance (like a navigation app) seamlessly integrated within your existing workflows. Customers resolve issues faster, the first time, with 90%+ accuracy and answers in seconds. -Expert knowledge capture -Faster resolution times -Increased call deflection -Increased first time fix -Improve CSAT -Faster onboarding Neuron7 is headquartered in Santa Clara, CA, partners with Microsoft, Salesforce, SAP, and ServiceNow, and is backed by ServiceNow Ventures, Battery Ventures and Nexus Venture Partners.

所属行业
软件开发
规模
51-200 人
总部
Santa Clara,California
类型
私人持股
创立
2020
领域
Artificial Intelligence、Service Intelligence、NLP、Predictive Service、Service Transformation、First Call Resolution、Mean time to Repair、Field service、AI Data Readiness、resolution intelligence、AI-powered search、customer service automation、LLMs、GenAI、Intelligent Search、technical support、self-service、service copilot、first time fix和faster onboarding

地点

Neuron7.ai员工

动态

  • 查看Neuron7.ai的公司主页,图片

    3,228 位关注者

    ?? Happening Today at Dreamforce! ?? – AI Landing Theater Session Don’t miss "AI-Powered Resolution Intelligence for Salesforce Service" at 4pm. Learn how Neuron7 and Salesforce are transforming complex service operations with AI, delivering faster, more accurate resolutions that drive real business impact. ?? Wednesday, Sept. 18 ? 4:00 PM - 4:20 PM ?? Campground, AI Landing Theater ?? Tom Bruhis, AVP Solution Consulting, Neuron7.ai If you're looking to improve service efficiency, boost customer satisfaction, and achieve better service outcomes—this session is for you! ? #Dreamforce24 #AI #FieldService

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    3,228 位关注者

    ?? Vote for Neuron7! ?? Join an action-packed game show where #Agentforce partners showcase their apps in 3-minute live demos, today at Dreamforce. ?? AppExchange Demo Jam: Join the AI Enterprise with Agentforce ? 3:30-3:50pm ? Moscone West, L1 Forest, AppExchange Theater ? See Neuron7's Ram R. show Service Resolution Intelligence in action. At the end, attendees vote live on their favorite demo (and the winner gets an exciting prize) ?? #AI #FieldService #TechnicalSupport

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    3,228 位关注者

    It’s #Dreamforce week! Neuron7 is an Agentforce partner and will be featured in the AI showcase in the Salesforce campground, with an action-packed week: ?? Stop by booth 8 in the AI Showcase?for live demos of Service Resolution Intelligence, designed to resolve your most complex service issues. ?? Salesforce’s 25th Birthday Party (9/17, 8pm): Join us for the ultimate Dreamforce celebration at Bimbo’s 365 Club, featuring Flava Flav as the MC and surprise celebrity guests. Get in touch if you’d like to RSVP – limited spots available. ?? Field Service Luncheon (9/18, 12:30pm): An exclusive lunch for service leaders interested in learning more about AI transformation. This is a unique opportunity to connect with Salesforce reps and industry experts in a relaxed setting in the Presidential Suite at the Marriott Marquis Hotel. ?? AI Theater Session (9/18, 4pm): A 20-minute showcase of Neuron7’s Smart Resolution Hub for complex service—get a first look at the future of service. Look for "AI-Powered Resolution Intelligence for Salesforce Service" in the event app. ?? Demo Jam (9/17, 3:30-5:30pm): Watch us compete and showcase our tech—see how we’re pushing the boundaries of service innovation. ???? Executive Briefings: If you’d like to connect with Neuron7 and Salesforce leadership, get in touch to request a time slot in our meeting room in the Salesforce Campground. #AI #ServiceResolutionIntelligence

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    3,228 位关注者

    Thank you for a great week at Service Council? Smarter Services Executive Symposium! It was fantastic to connect with service leaders and an honor to take home another Technology Showcase award – this time in recognition of Neuron7 as the most viable solution for delivering commercial results to customers. And a special thank you to Chandan Banerjee?(Ciena),?Sarah Rose?(Daktronics),?and Shawn LaRocco for sharing your experience with #ServiceResolutionIntelligence in Neuron7 sessions and workshops. Your collaboration continues to help service leaders understand?the impact of AI in complex service environments. Get in touch to learn how Neuron7 helps customers get to 90%+ resolution accuracy faster with turn-by-turn guidance. #AI #FieldService #TechnicalSupport ?

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  • 查看Neuron7.ai的公司主页,图片

    3,228 位关注者

    ?? Field Service and IT?leaders are invited to an exclusive lunch at #Dreamforce, Wednesday Sept. 18 at the Marriott Marquis. Hear how AI is transforming service with an executive panel featuring Neuron7’s CEO, Niken Patel, and Astound Digital’s CEO,?William Donlan. Learn how Neuron7 creates a Smart Resolution Hub to resolve issues faster, with turn-by-turn guidance and 90%+ accuracy, seamlessly integrated into Salesforce Field Service, Service Cloud, and Slack. (And see it in action!) You'll also hear how Astound’s SFS Accelerator Toolkit helps you get the best outcomes at speed from your?#Salesforce?Field?Service?investment. You don't want to miss it! ? Reserve your spot today: https://lnkd.in/eNSfPHx9 #DF24?#FieldService?#AI

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  • Neuron7.ai转发了

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    3,228 位关注者

    Will you be at Service Council in Chicago next week? ?? Join an insightful session on “Adapting Technology to Improve the Technical Support Experience” with Sarah Rose, Vice President of Global Services at Daktronics, and Cat Neunzig, Sales Director at Neuron7.ai, on Wednesday, September 11 at 10am. Learn how Daktronics is transforming service, including the challenges they are seeking to solve and their plans for AI to drive significant, scalable improvements in customer self-service, technical support, and automated issue detection. Check out what else Neuron7 has planned at Service Council and request a demo: https://lnkd.in/gT-R7vvT #2024SmarterServices #AI #TechnicalSupport

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  • Neuron7.ai转发了

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    3,228 位关注者

    See you at Service Council next week! Join the interactive workshop “Anticipating Service Events with Predictive Intelligence” hosted by Shawn Larocco, VP & Global Head of Customer Solutions, and Carolyn DeVasto, Sales Director at Neuron7, on Tuesday, Sept. 10 at 2 PM. Highlighted topics include: ??Top use cases and key metrics for predictive maintenance ??Improving Service and Engineering collaboration ??How to capture service data that drives predictive maintenance See what else Neuron7 has planned at Service Council and request a demo: https://lnkd.in/gT-R7vvT #2024SmarterServices #AI #ServiceResolutionIntelligence

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  • Neuron7.ai转发了

    查看Neuron7.ai的公司主页,图片

    3,228 位关注者

    Headed to Service Council? Symposium next week? Join a discussion on “Moving AI from Pilot to Scale” with Chandan Banerjee, Director Global Services Digital Innovation at?Ciena, and Niken Patel, CEO of Neuron7, on Monday, Sept. 9 at 5pm. Learn how Ciena developed and executed a successful AI roadmap, the impact of implementing a single Smart Resolution Hub at scale, and how their service transformation led to a 14% increase in CSAT, a 50% improvement in call deflection, and 46% faster issue resolution. Discover what else Neuron7 has planned at Service Council Symposium and request a demo: https://lnkd.in/gT-R7vvT #2024SmarterServices?

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  • 查看Neuron7.ai的公司主页,图片

    3,228 位关注者

    See you at Service Council next week! Join the interactive workshop “Anticipating Service Events with Predictive Intelligence” hosted by Shawn Larocco, VP & Global Head of Customer Solutions, and Carolyn DeVasto, Sales Director at Neuron7, on Tuesday, Sept. 10 at 2 PM. Highlighted topics include: ??Top use cases and key metrics for predictive maintenance ??Improving Service and Engineering collaboration ??How to capture service data that drives predictive maintenance See what else Neuron7 has planned at Service Council and request a demo: https://lnkd.in/gT-R7vvT #2024SmarterServices #AI #ServiceResolutionIntelligence

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