NeuraFlash | A People-First, AI Leader ? Here's a glimpse into the future of NeuraFlash from our leadership team. Explore their perspectives on our partnerships and the incredible journey with our valued customers. Learn about our impact on the AI landscape, our commitment to automation, and how we're empowering businesses globally. ? T. Brett Chisholm Jim Hunt Dennis Thomas Kartik Viswanadha Carolyn O’Mealia ?? Watch now ?? [https://bit.ly/49cUB01]
NeuraFlash
软件开发
Burlington,MA 19,379 位关注者
Digital Transformation from point-of-sale to point-of-service with AI, Salesforce.com & Amazon Web Services ??
关于我们
Welcome to the rocket ship ?? We are NeuraFlash, a fast-growing, innovative technology company obsessed with helping customers transform their businesses with AI-powered solutions built on #Salesforce & Amazon Web Services (#AWS). As a top-tier consulting & ISV partner of Salesforce & AWS, we are experts in building experiences grounded in data that transform & optimize the employee & customer journey. We specialize in building solutions from point-of-sale to point-of-service that delight our customers’ end-users & deliver measurable business impact. Our Highlights Company Accolades - Summit Salesforce Partner - Advanced Tier AWS Partner - ISV Product Builder - Doubled in growth YOY since 2016 - 2022 Glassdoor Winner of “Best Places to Work” - Member of Salesforce’s AI incubator Field Service | Chatbots | Service Transformation | Sales Transformation | AI Experiences | Service Cloud | Lead to Cash | CPQ & Billing | Amazon Connect | AWS | Tableau CRM | Mulesoft | Change Management | Service Cloud Voice
- 网站
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https://www.neuraflash.com
NeuraFlash的外部链接
- 所属行业
- 软件开发
- 规模
- 201-500 人
- 总部
- Burlington,MA
- 类型
- 私人持股
- 创立
- 2016
- 领域
- Artificial Intelligence、Machine Learning、Predictive Analytics、Digital Channels、Salesforce Einstein、Customer Success、marketing cloud、CPQ、Field Service Lightning、Service Cloud、digital transformation、customer 360、salesforce chat、salesforce message、salesforce live agent、Einstein Analytics、Einstein Bot、Amazon Web Services、Service Cloud Voice 、Contact Center Transformation、Sales Transformation、Billing 、Lead to Cash、Amazon Connect 、Lex Bots、TableauCRm、Mulesoft 、Tableau Analytics、Service Cloud、chatbots、Generative AI、Bedrock、Einstein GPT和GPT
地点
NeuraFlash员工
动态
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Are you passionate about AI and its potential to transform experiences? We're hiring across various roles and are looking for innovators to help shape the future of AI-powered solutions! At NeuraFlash, you’ll have the opportunity to drive cutting-edge advancements that empower businesses worldwide. Ready to make an impact? We're hiring: Service Cloud Voice Solution Architects [https://bit.ly/4kF09GK], Consultants [https://bit.ly/4hl3VlK], and various roles across the AWS suite. Find more roles here: [https://bit.ly/3EmD8rg Read about why Michael Chiang, VP of Delivery, loves working at NeuraFlash below! ?? Patrick Beyries John Heater Matt Casella Jhad Katerji John Hostetler Jessica Aceto Randy Saari Jr.? T. Brett Chisholm Dennis Thomas Jim Hunt
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Do you want to get the most out of AI? It all starts with your data. ?? In Salesforce's latest webinar, Tom Hebner, VP of #Agentforce at #NeuraFlash, shares how unlocking trapped data empowers agents to act efficiently, make smarter decisions, and deliver standout customer experiences. Don’t miss these insights— DM us to watch the full recording of "The AI Powered Future" webinar! And check out this sneak peek below! ?? #AI #CustomerExperience #Agentforce #NeuraFlash #Salesforce
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That’s a wrap on our 6th annual company meeting, Momentum! What an unforgettable week in Miami—we’re already missing the energy! ?? Over 300 of our incredible team members from North America & Latin America came together to celebrate our achievements and set the stage for an exciting year ahead. The spirit and collaboration were truly inspiring! A huge thank you to our customers and partners for being part of this special event. We were honored to have Dean Pearson from Salesforce and Connie Watkins from Amazon Web Services (AWS) share valuable insights on our collaboration and the exciting future of GenAI. Here’s to an incredible FY26—new milestones, big growth, and even greater success ahead! ?? #NeuraFlash #Momentum #AI #Innovation T. Brett Chisholm Dennis Thomas Jim Hunt
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NeuraFlash转发了
What an unforgettable week?we just had?in Miami with our North America?& Latin America?NeuraFlash?team?at our?annual company meeting, Momentum!??? Over 300 of the?NeuraFlash team members?gathered together?in sunny?Florida?to celebrate our achievements?this past year?and to set the stage for?a?historic year ahead. The energy, passion, teamwork, and camaraderie?from everyone was truly inspiring! A special thank you to our valued customers and partners for joining us to celebrate our collective success. It was an honor to have?Dean Pearson?from?Salesforce?join us to discuss our collaboration with?Service Cloud and?Agentforce, and?Connie Watkins?from?Amazon Web Services (AWS)?sharing?valuable insights into our?incredible future together with GenAI including Amazon Q & AWS Connect. I’m also grateful to?our board member?Sherrick Murdoff?for joining me on stage to discuss the?Salesforce ecosystem, the general tech?market and NeuraFlash’s unique position as the # 1 Agentforce?partner.? A heartfelt thank you to each of our teammates who?took the time to join us in person. The?week was?absolutely amazing! We truly had an incredible blend of knowledge sharing, collaboration, celebration, and?fun. Here’s to another amazing year?in FY26?filled with new milestones,?high?growth, and continued success. ?? It's going to be a fun ride!
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NeuraFlash转发了
This was a really good discussion. I think we're all waking up to the fact that everything has changed and that change is exciting. Give it a watch if you missed it, great content.
Will AI replace humans at work? After nearly a decade of speaking about AI, this remains the most common question I am asked. In a virtual Salesforce Canada event called The AI Powered Future: Unleashing Digital Labour for Limitless Potential, three experts joined me in conversation to provide our audience of thousands with some much-needed answers, including tactical and tangible next steps on their AI journey. Before I share three lessons learned, let me unpack some of the top advice from our panelists. These statements reinforce a sense of urgency in 2025 to adopt AI and take action. "I really don’t know how you can compete and grow and thrive without AI. If you’re not using it, you’re going to be in the dark." - Vala Afshar, Chief Digital Evangelist, Salesforce as he described AI as the "electricity of the 21st century." "I would ask myself, 'What happens if our competition adopts this technology before we do?' We did this at Young Drivers of Canada. And I can say that the train is truly leaving the station—you should get on." - Andrew Marek, CGO Chief Growth Officer & CAIO Chief AI Officer, Young Drivers of Canada "The ones that are able to move the fastest are the ones that have their data figured out. Not just figured out, but have actually leaned into Salesforce’s infrastructure." - Tom Hebner, Vice President Agentforce, NeuraFlash Now is the time to integrate AI into your business or risk falling behind. As you start this process, keep these lessons in mind. 1. Embrace this era of AI-augmented humans Artificial intelligence augments human potential, improving business operations and customer service. AI is not replacing human jobs, but creating more, and making their roles more impactful by automating tedious tasks. As Andrew explained, "AI can complement human expertise rather than replace it." In other words, humans play an important role in this relationship.? 2. Transform untapped data into action Harness unified, trusted customer data to drive actionable insights that improve decision-making across all touchpoints. Agentforce can leverage data to streamline processes and optimize business functions. Vala reinforced this with this colourful quote, "All AI projects are data projects...There is a shelf life with data. It’s like that yogurt in the fridge that sits there after a month.” 3. Close the gap on the AI-Driven workforce Today's business leaders need to upskill their workforce. Adopting a culture of learning and staying teachable?is key to navigating the AI revolution, no matter your position.? At Young Drivers of Canada, Andrew shared that their agent Robin is handling 80% of basic customer requests. For the other 20% of requests, which can be more complex, humans can intervene. I highly recommend watching this free session (link below) to discover how AI and Agentforce can keep your organization ahead of the competition: https://lnkd.in/eakR_NCZ
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We’re incredibly proud of our customer, Vivint, for leading the way in customer support transformation with #Agentforce! ?? Exciting to see Vivint take center stage as the featured customer at Salesforce’s TDX Keynote! ?? #Innovation #CustomerExperience #SalesforceTDX Salesforce
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?? We're thrilled to announce the deployment of our new app, the MuleSoft Accelerator for Docusign IAM! ?? As a MuleSoft Partner of the Year and a Docusign Platinum Partner, we're proud to present this innovative solution that streamlines the integration of Docusign's Intelligent Agreement Management (IAM) capabilities with MuleSoft's Anypoint Platform. With the MuleSoft Accelerator for Docusign IAM, you can now easily integrate Docusign IAM with your existing MuleSoft applications. This powerful app empowers businesses to enhance their data integrity, increase efficiency between software, and accelerate their digital transformation journeys. We're excited to see how our customers leverage this game-changing solution to unlock new possibilities and drive business success. #MuleSoftPartnersOfTheYear #DocuSignPlatinumPartners #MuleSoftAcceleratorForDocuSignIAM Nikita Joy Derek Sellnau Garrett G. Lauren Wong Freya McConnell William Birkenbuel aneta lawski Subbarao Pydikondala Thennavan Subbiah Albert Valle
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?? Momentum India ?????? Last week, we gathered in Kovalam, India for our annual conference, and it was nothing short of incredible! From inspiring sessions to team-building activities, we celebrated our people, progress, and the exciting future ahead. ?? Check out some of the highlights — a Backwaters Tour, an excursion to Poovar Island, and snake boat racing. The week was filled with laughter, learning, and unforgettable moments. A huge thank you to everyone who made this event special. Here’s to Igniting FY26! ????
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