NENA: The 9-1-1 Association

?? NENA is now accepting nominations for the 2025-26 Board of Directors! ?? Are you ready to help lead and advance the future of 9-1-1? If you're passionate about improving 9-1-1 emergency services, please nominate yourself or someone you know for Second VP, Northeastern Director, North Central Director, or Canadian Director. Submit your nomination by November 3, 2024, at 5PM ET! Apply here ?? https://lnkd.in/eMARxWSh

?? Calling all 9-1-1 Professionals ?? Here's a great opportunity to apply for state and local cybersecurity grants for 9-1-1 ?? https://lnkd.in/evMSQPrY

WANT TO BE PART OF SHAPING THE FUTURE OF 9-1-1? Join us in Clearwater, FL this January for the NENA Standards & Best Practices Conference & the AI Critical Issues Forum! Be a part of this one-of-a-kind, interactive conference that lets YOU help shape the future of 9-1-1. Collaborate with peers, discuss cutting-edge topics, and influence the standards and best practices that will transform PSAPs for years to come. Plus, a special forum will delve into the world of AI and its impact on 9-1-1 centers! Register today and secure your seat at the table ?? https://lnkd.in/em4QntBj #NENASBP #NENATrained

The critical work of 9-1-1 professionals can be fast paced, challenging, and emotionally draining. That's why we must do everything we can to support the health and wellness of our 9-1-1 telecommunicators, so they can continue to keep our communities safe. In recognition of #WorldHealthAwarenessDay, we're spotlighting the NENA Wellness Continuum. This initiative is a comprehensive approach to wellness in the 9-1-1 industry. The NENA Wellness Continuum brings together professionals, resources, standards, ideas, training, lessons learned, and innovation—all focused on a singular goal: The personal wellness of our #911Professionals. Explore the resources NENA provides for mental health, physical health, nutrition, and so much more. Get started here ?? https://nena.org/continuum #Wellness #MentalHealth

October is Cybersecurity Awareness Month! NENA reminds the 9-1-1 community to stay vigilant in reducing online risks and preparing for potential cyber threats. While Next Generation 9-1-1 technology is bringing enhanced security capabilities to some areas, it is not immune to risks, either; and most communities are still operating with legacy 9-1-1. Many cyber risks arise outside our ecosystem and are difficult or impossible to mitigate on our own. Meanwhile, here are 4 easy tips to protect yourself and your 9-1-1 center: Use strong, unique passwords with a mix of characters Enable multi-factor authentication (MFA) Watch out for phishing attempts and don't share sensitive info Keep your software up to date with the latest security patches For more resources, check out this cybersecurity toolkit from the U.S. Cybersecurity and Infrastructure Security Agency (CISA) ?? https://lnkd.in/e2bXzx4i #CyberSecurityAwareness #NG911

Last month, NENA: The 9-1-1 Association and APCO International?called on Kamala Harris and Donald J. Trump?to promise to support full federal funding for Next Generation 9-1-1 implementation in every community. StateScoop reports, "NENA and its allies have been pushing for federal support for next-generation 911 upgrades for years, citing the potential of the technology's new features — such as easier call routing, location sharing between call centers and multimedia integration — and the increasing frequency with which the nation's decades-old call centers experience outages." Read the StateScoop coverage here ?? https://lnkd.in/eKuPxBa3

From Florida to the Carolinas, the devastation left in the wake of #HurricaneHelene is catastrophic. NENA is monitoring the situation and reviewing recovery efforts, including the restoration of 9-1-1 services and cellular networks, and we are pleased with the success of Next Generation 9-1-1 (#NG911) technologies providing critical support in this time of crisis. We're also monitoring TERT (Telecommunicator Emergency Response Taskforce) requests and deployments. Designed to quickly mobilize trained public safety telecommunicators to assist communications centers during disasters, TERTs help ensure mutual aid with deployable telecommunicators during emergencies on this scale. It has been amazing to see TERTs deployed nationwide since last week, marking one of the largest multi-state emergency responses to a natural disaster in U.S. history. We are incredibly proud of our profession for having the tools, training, and selfless individuals who stop at nothing to help their communities in their greatest time of need. We commend all the #911Professionals and #EmergencyResponders in the midst of this catastrophe, as well as the many good Samaritans helping to bring hope to those most affected.

#NENA2025 Call for Papers Now Open From now through October 31, NENA is accepting session proposals for the NENA 2025 Conference & Expo taking place at the Long Beach Convention Center in Long Beach, CA from June 21-26. Presenting a session at NENA 2025 allows you to share your knowledge and experience with an audience of 9-1-1 professionals eager to gain and share information. It is also your chance to give back to the profession and help inspire, inform, and educate attendees on important issues. Learn more and submit your great idea today! ?? https://lnkd.in/eWCMkfTk

NENA understands that many of our members have been deeply affected by the devastating impacts of #HurricaneHelene. During these challenging times, your well-being is our top priority. To support our members in need, NENA is offering three free months of counseling through our partnership with BetterHelp, the leading online therapy platform providing confidential, professional counseling at the time and place that work best for you. This service is available to all NENA members in FL, GA, NC, SC, TN, and VA who have been impacted by the hurricane. Members in these states should check their email for redemption instructions. We hope you will take advantage of this opportunity to focus on your mental health and emotional recovery. If you have questions, email Ann at [email protected]. For additional health, wellness, and resiliency resources, visit the NENA Continuum web portal ?? https://lnkd.in/eVBmK46b #NENA #BetterHelp #MentalHealth

Guilford Metro 911 Answers Call to Help After Helene ?? https://lnkd.in/gHwnCfzi Thank you to #911Professionals in Guilford County, NC and all over the southeast who continue to #AnswerTheCall in the aftermath of Helene. At least 10 North Carolina counties have had to redirect their emergency calls to the Guilford Metro 911 as the region still reels from the devastation of the storm. "We're receiving everything from people wanting to do welfare checks on family members they haven't seen or heard from, but we're also doing medical calls, fire rescues…it runs the gamut," said Christine Moore, Deputy Director of Operations for Guilford Metro 911. "We expect this to last weeks, if not months." This is a great example of Next Generation 9-1-1 working as it should, because #NG911 makes it easier to shift the call burden between jurisdictions when an emergency arises. #ThankYou911 #HurricaneHelene #Asheville #911Heroes #NENATrained