NENA: The 9-1-1 Association

The state of Georgia's legislature is considering a bill that would dramatically advance Next Generation 9-1-1 (NG911) in the state. This bill will modernize the state's 9-1-1 emergency communications, with improvements such as better cybersecurity and automatic call rerouting to neighboring jurisdictions during disasters like 2024's Hurricane Helene, when this capability was a lifesaver in neighboring North Carolina. At the federal level, NENA and our allies in the U.S. Senate and House also continue to push for comprehensive NG911 funding and implementation. Georgia's proactive steps with HB 423 not only align with these national efforts but also underscore the importance of state-level initiatives in achieving our shared goal: ensuring every American has access to robust and secure NG911 services. Read more ?? https://lnkd.in/eibCZWKH #NG911NOW #PublicSafety #Cybersecurity @GeorgiaNENA @GeorgiaAPCO @GeorgiaEMAHS @GECC911

?? Are You Preparing for the FCC’s 9-1-1 Outage Reporting Requirements? ?? With the April 15th deadline approaching for FCC Order 22-88, 9-1-1 centers are gearing up for changes to enhance service reliability. Here’s what you need to know: -- Timely Notifications: PSAPs will receive prompt, actionable info about 9-1-1 outages, ensuring quick response and effective emergency services. -- Updated Contact Info: 9-1-1 service providers must keep PSAP contact info current and respond to inquiries for updates. -- Consistent Notifications: Uniform notification processes will help PSAPs better understand and respond to outages. -- Enhanced Reliability: These measures aim to reduce prolonged outages and boost public safety. RECOMMENDATION: Ensure your outage contact info is accurate in the Enhanced PSAP Registry and Census (EPRC) to streamline the process and reduce direct inquiries. For assistance, email [email protected]. Let’s work together to ensure a smooth transition and maintain reliable emergency services! ?????? #911Services #PublicSafety #FCCOrder2288 #EmergencyServices

A HUGE thank you to our #NENAGTW 2025 sponsors! Your support makes it possible for 9-1-1 leaders to advocate, innovate, & drive change in emergency communications. We appreciate your commitment to #PublicSafety! ?? AT&T ?? CentralSquare ?? Comcast? ?? CTIA ?? Ford Motor Company? ?? INdigital? ?? Intrado? ?? Motorola Solutions ?? NGA (Next Generation Advanced) ?? OnStar ?? RapidDeploy ?? RapidSOS ?? Verizon #911SAVES

Honoring Leadership in 9-1-1: Brian Fontes Receives the Carla Anderson Award ?? At last week's NG911 Institute Honor Awards in the U.S. Senate Hart Building, NENA CEO Brian Fontes was presented with the Carla Anderson Heart of 9-1-1 Award—a recognition of his unwavering dedication to advancing emergency communications and public safety. This prestigious award honors the late Carla Anderson, whose tireless work as the NG911 Institute's first full-time Executive Director helped shape the future of Next Generation 9-1-1, and most notably working with the Congressional NG9-1-1 Caucus to promote the deployment of NG911 services across the nation. As Jennifer White, Past President of NENA, and Executive Director of Partnerships at RapidSOS noted: "Brian's leadership has revitalized NENA and united the best minds in our field. Like many others in this room, I've become a better 9-1-1 professional, industry leader, and person because of what I've learned from him… Under Brian's leadership, NENA transformed into a fully accredited standards developer and established the i3 Next Generation 9-1-1 standard—ensuring interoperability and equipping first responders with critical capabilities." Brian's dedication to advancing 9-1-1 policy, technology, and collaboration has strengthened the industry and improved public safety nationwide. Join us in congratulating Brian Fontes on this well-deserved honor! ?? #NG911 #PublicSafety #NENAGTW ?? Watch the award presentation below ??

9-1-1 leaders took action this week on Capitol Hill! At 9-1-1 Goes to Washington, we made sure policymakers heard why 9-1-1 needs stronger support & investment. From advancing Next Generation 9-1-1 to securing telecommunicator reclassification, 9-1-1 professionals from across the nation met with nearly 200 congressional offices to push for action on these critical public safety issues. ?? Shoutout to the Texas NENA chapter for sharing this photo from their meeting with U.S. Senator Ted Cruz (R-Texas), Chair of the Senate Committee on Commerce, Science, and Transportation. Given the committee's role in overseeing communications policy—including spectrum auctions that could fund #NG911—his support is key to ensuring emergency responders have the resources they need to save lives. #NG911NOW #911SAVES #NENAGTW

?? BREAKING: The Enhancing First Response Act Reintroduced in the Senate! ?? NENA applauds the bipartisan reintroduction of the Enhancing First Response Act (S.725)—a bill that would reclassify working in 9-1-1 as a Protective Service Occupation! Currently misclassified as "Office and Administrative Support," 9-1-1 telecommunicators handle life-or-death emergencies daily. This bill will: ? Recognize their role as first responders ? Improve workforce planning ? Enhance access to mental health & wellness support We are grateful to Sen. Amy Klobuchar & Sen. Marsha Blackburn for their leadership. It's time to honor & support our 9-1-1 professionals! We urge Congress to pass this critical legislation now! Learn more: ?? https://lnkd.in/eWXBZ7su #911SAVES #PublicSafety

Breakfast with the champions of 9-1-1 in Congress! ???? This week at the #NENAGTW Congressional Breakfast on Capitol Hill, a bipartisan group of 9-1-1 champions came together to share a meal, express their admiration for the 9-1-1 community, and reaffirm their commitment to continue strengthening emergency communications. ?? A huge thank you to these policymakers for their leadership and support: ? Sen. Marsha Blackburn (R-TN) ? Sen. Ted Budd (R-NC) ? Rep. Norma Torres (D-CA) ? Rep. Rob Menendez (D-NJ) ? Rep. Marc Veasey (D-TX) ? Rep. Nanette Barragán (D-CA) ? Rep. Debbie Dingell (D-MI) ? Rep. Gabe Evans (R-CO) ? Rep. Mariannette Miller-Meeks (R-IA) ? Rep. Greg Landsman (D-OH) ? Rep. Robin Kelly (D-IL) ? Rep. Robert Aderholt (R-AL) With their continued leadership, we're pushing forward on funding, telecommunicator reclassification, and the resources 9-1-1 professionals need to save lives!

?? It's here: The official #NENAGTW 2025 group photo! With 460+ attendees from 41 states & 2 territories (DC & Guam), this year's event is the largest GTW ever. Together, we're working to ensure that 9-1-1 receives the funding, technology, & recognition it deserves. Let's keep pushing for change! ???? #911SAVES #PublicSafety

Day 2 of #NENAGTW 2025 was all about federal agency updates & advocacy in action! ?? ?? Tuesday Highlights: ? National Association of State 911 Administrators (NASNA)? Update, covering national 9-1-1 coordination ? National Highway Traffic Safety Administration NHTSA's 9-1-1 Program Update, focusing on modernization efforts ? Pipeline and Hazardous Materials Safety Administration (PHMSA)'s discussion on pipeline & hazardous materials safety in emergency response ? Federal Communications Commission's Public Safety & Homeland Security Bureau Update, detailing current regulatory efforts A powerful day of advocacy, engagement, & impact! #911SAVES #NG911

9-1-1 professionals from across the U.S. showed up in force at #NENAGTW! With 460+ attendees from 41 states & 2 territories (DC & Guam), this event is one of the largest ever, and is a true testament to the dedication of the 9-1-1 community. Here are some other fun facts: ?? Hawaii & Alaska were represented in large numbers ?? NC telecommunicators here responded to Hurricane Helene disasters ?? Leaders are taking real action for #NG911 & public safety We are so proud to see such a strong presence advocating for the future of emergency communications! ?? #911SAVES #NG911