Nectar Services Corp.

In healthcare, every second, interaction, and conversation matters. Nectar empowers healthcare organizations to deliver patient-first experiences with confidence. Here’s how: ?? Test and monitor patient portals, telehealth platforms, and call centers for peak performance. ?? Ensure IVRs and contact centers handle high call volumes without delays. ?? Proactively resolve system issues to maintain trust and reliability during critical moments. We can help you support patients with the care they deserve. Let us show you!! https://hubs.la/Q03dB0Q60 #Healthcare #PatientExperience #CXAssurance #Telehealth #CX #IVRtesting #EveryConversationMatters

Smiles like these are what make #EnterpriseConnect so memorable. Thanks Mike Jennings! We had a fantastic time connecting with industry leaders, customers, and partners in Orlando this week. No matter where these conversations occurred, they sparked big ideas and we're all heading home energized. If we didn’t get a chance to connect at the show, or if you’d like to continue the conversation, drop us a note. Let’s keep the momentum going! Thanks to everyone who stopped by our booth or joined us for a chat. Until next time! #EveryConversationMatters Stephanie Shaw Shane Hosey Joseph Fuccillo Mark Reith Jamie Ryan David Giangano

What a great event NWN! Always good to be with everyone and proud to be a partner. Look forward to next year! ?? #StrategicPartner #MSP #EveryConversationMatters Christina Styers Shane Hosey Joseph Fuccillo Prakash Birdja

Day 2 at Enterprise Connect 2025 is in the books! It was a whirlwind of activity yesterday, catching up with old friends, making new connections, and diving into great conversations. The Booth Crawl did not disappoint, and we loved seeing so many of you stop by! A special shoutout to those who swung by to check out their #TFN and #IVR test results from Swampfox. Helping teams gain real insights into their contact center performance is what we're all about! If you're still at #EnterpriseConnect today, be sure to stop by and say hi. No leprechauns at the booth this time, but we promise great discussions and even better solutions. See you soon! #EnterpriseConnect #ContactCenter #IVRTesting #UCaaS #CCaaS #ProactiveMonitoring Stephanie Shaw Shane Hosey Jamie Ryan Joseph Fuccillo Mark Reith David Giangano Jean Turgeon

??Expo Hall is open at #EnterpriseConnect 2025! ?? Come say hi to these fine folks. They promise not to pinch you! Shane Hosey Joseph Fuccillo Martin Cusack Robert Dixon Stephanie Shaw Jamie Ryan Mark Reith

Is Your TFN Ready for Calls? Let’s Find Out at #EnterpriseConnect! If you rely on 1-800 numbers and IVRs, you know how critical it is to ensure every call connects smoothly - before, during, and after any migration or service change. That’s why our friends at Swampfox Technologies are offering real-world TFN & IVR testing, powered by Nectar CX Assurance. ?? Stop by Booth # 1130 on Monday and find out how to get one of your toll-free numbers tested—and see the results for yourself! ?? We’ll verify the first few stages of your IVR to catch potential issues before your customers do. ???Tag a colleague who should know about this, and we’ll see you there! #cx #customerexperience #cloudmigration #TFN #everyconversationmatters Stephanie Shaw Robert Dixon Jamie Ryan Joseph Fuccillo Shane Hosey Mark Reith Martin Cusack

We're so excited to see everyone at #EnterpriseConnect 2025 next week. We'll be at booth 1130 just around the corner from our Jabra and Genesys friends. We'd love to hear what you've been up to: ?? How are those #cloudmigration projects going? ?? Are you still supporting #remotework or #hybridemployees? Or did you #RTO? ?? Do you test to see if you're "business ready" each day? Do you know if your #IVR is working correctly? Our partner, Swampfox Technologies will be at our booth using Nectar #CX Assurance to test your 1-800 number, ensuring it's working properly and verifying the first few stages of your IVR for a seamless customer experience. Stop by and find out how to take advantage of that! ?Who will be there? Joseph Fuccillo Shane Hosey Mark Reith Jamie Ryan Stephanie Shaw Martin Cusack Robert Dixon David Giangano Jean Turgeon

Manual testing was holding back one of the largest UK government departments. With millions of customers, they needed reliable, consistent testing across voice, webchat, chatbots, and more. Nectar CX Assurance helped by: ?? Cutting test execution time ?? Reducing manual testing ?? Improving customer experience with more predictable outcomes Get the details of how automation reshaped their Genesys contact center operations. ??https://hubs.la/Q038qJ550 Interested in similar results? We'd love to help. https://hubs.la/Q038q9Ty0 #CustomerExperience #CXAssurance #ContactCenter #GovTech #DigitalTransformation #CX #PerformanceTesting #EveryConversationMatters

It's time! We're excited to part of the NWN Carousel Sales Kickoff in Las Vegas next week! We look forward to seeing old friends and making new ones. Will you be there? Stop by and say hi! ?? #StrategicPartners #SKO #EveryConversationMatters Christina Styers Joseph Fuccillo Shane Hosey Prakash Birdja

AI, chatbots, and digital channels may steal the spotlight in CX, but voice is more important than ever, and the data proves it. From a recent podcast from Metrigy, Robin Gareiss shared that 77% of customer interactions involve voice, whether as the first touchpoint or at escalation. Voice isn’t fading; it’s growing! AI is making agents more efficient, freeing them up for high-value conversations that resolve issues faster and boost customer satisfaction. That’s why Nectar ensures both your digital and voice channels are running seamlessly because when customers call, you can’t afford downtime. Want to make sure your CX channels are ready? Let’s talk. https://hubs.la/Q034VD6M0 #AI #Chatbots #DigitalExperience #CX #CustomerExperience #Voice #ContactCenter #CCaaS #EveryConversationMatters