National Association for Healthcare Quality? (NAHQ?)

Each year, we honor individuals who have shown passion and enthusiasm for the healthcare Quality mission and NAHQ. Congratulations to this year's winners! Their outstanding contributions advance healthcare Quality and improve healthcare for everyone. Hear from the 2024 winners: https://hubs.la/Q02PKPRC0

Healthcare Quality is foundational to achieving the overarching goals of every healthcare provider: improving population health, enhancing patient experiences, controlling costs, and more. Yet we are not where we need to be – Why? This op-ed in Modern Healthcare by NAHQ CEO Stephanie Mercado reveals new research uncovering vast disparity in how we define and deliver Quality and makes the case for why the time has come to advance a national workforce competency standard if we are to achieve Quality, and healthcare, excellence. It’s time to act: https://hubs.la/Q02PMlxQ0 #NAHQ #Quality

NAHQ next concludes with the session, “Stop & Shift: The Mindset Reset that Changes Everything” Karen M. Allen presented an enlightening session where we delved into the complexities of navigating life’s challenges and the importance of self-care. We learned about Stop & Shift, a mental training technique that provides a new map for your mind so that you can make decisions from a place of strength instead of stress. #NAHQnext2024 #QualityandSafety

NAHQ next continues with the session, “Embracing Generational Diversity in Today’s Work Environment” Kathryn Landis, MBA, PCC, NDCCDP, highlighted the significance of understanding diverse generational values for a more inclusive and productive workplace. She explored how each generation’s unique perspectives on work, identity, and work/life balance impact collaboration, offering insights into effective teamwork across different age groups. Explore the agenda for NAHQ next: https://hubs.la/Q02PwPLk0 #NAHQnext2024 #QualityandSafety

NAHQ next continues with the session, “Create Your Brand: Become a Champion for Quality” Branding experts and NAHQ’s very own Stacey Rubin and Sarah Davis, along with speaking coach Christopher Gausselin, demonstrated how to craft your narrative to brand yourself and make the case for Quality. The session was filled with practical tools and tips you can use immediately to advance your career and Quality. Explore the agenda for NAHQ next: https://hubs.la/Q02PwMFT0 #NAHQnext2024 #QualityandSafety

Day 3 of NAHQ next starts with the session, “NAHQ Update” NAHQ?volunteer?and staff leadership discussed NAHQ’s success in putting Quality & Safety on the map this past year and how together we will make an even bigger impact. Valuable resources to help you advance Quality and your career were also shared. Explore the agenda for NAHQ next: https://hubs.la/Q02PvXg20 #NAHQnext2024 #QualityandSafety

Day 2 of NAHQ next concludes with the session, “Work in Action: Understanding Human Error and Operationalizing Safety Science to Impact Safety Culture and Reduce Patient Harm in Healthcare” Led by two safety science and human factors experts from MedStar Health, we explored what safety science tells us about managing human error in complex human-technology systems and linking this to safety culture. Explore the agenda for NAHQ next: https://hubs.la/Q02PpXDR0 #NAHQnext2024 #QualityandSafety

NAHQ next continues with the session, “Work in Action: Care for the Caregiver” Alan Card, PhD, MPH, DFASHRM, CPHQ, and Julie Holden, MA, BSN, RN, outlined the potential sources of harm, including incident stress, emotional labor, abusive supervision and/or culture, and competing priorities. We learned the actions and tips to prevent harm and to care for yourself and your team. Explore the agenda for NAHQ next: https://hubs.la/Q02PpWwH0 #NAHQnext2024 #QualityandSafety

NAHQ next continues with the session, “Work in Action: Quality Improvement Model to Reduce Hospital Readmissions by addressing Social Determinants of Health” Jenny Bernard, DNP, MSN, RN-BC, AGNP-BC, discussed how to design a transitions of care model to address gaps in care, inequalities, and social determinants of health. Explore the agenda for NAHQ next: https://hubs.la/Q02PpKsc0 #NAHQnext2024 #QualityandSafety

NAHQ next continues with the session, “Work in Action: How Emerging Technologies Impact the Future of Quality”. Richard G., DHA, CPHQ, FACHE discusses how AI can be used as a powerful tool in healthcare and some of the challenges, including the ethical effect, AI can have on healthcare. Explore the agenda for NAHQ next: https://hubs.la/Q02PpxYN0 #NAHQnext2024 #QualityandSafety