#BREAKING Narvar is partnering with Kohl's and Inmar Intelligence to launch The Return Drop @ Kohl’s. Now, consumers can make packageless and label-free returns at 1,100+ Kohl’s stores nationwide. Convenience just got a major upgrade; reach out to learn more! https://lnkd.in/eEXwt6VC
关于我们
***Who We Are*** If you've ever bought something online, there's a good chance we’ve already met—we are Narvar. Narvar pioneered how brands engage with consumers beyond the "buy" button through order tracking, delivery notifications, returns and exchanges. Today, Narvar's comprehensive post-purchase platform empowers 1200+ of the world's most-admired brands—including Sephora, Levi's, and L'Oréal—to build trust, retain revenue, and grow customer lifetime value. ***What We Do*** Narvar's end-to-end post-purchase platform focuses on driving customer loyalty and increasing lifetime value through the provisions of a seamless post-purchase experience. Recognized by Fast Company as one of its "most innovative companies", Narvar serves 80% of US adults annually across 2 billion outbound shipments and 80 million returns. Worldwide, we touch over 125 million consumers each year across 8 billion interactions in 38 countries and in 55 languages. ***What We Stand For*** As pioneers of the post-purchase movement, we believe in fearlessly navigating the unknown. We are professionals who thrive on adventure and nurture a collective mindset of constant innovation. Ours is a home for full hearts and creative minds—not big egos—because we know that kind of home leads to the biggest innovations in customer experience.
- 网站
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https://narvar.com
Narvar的外部链接
- 所属行业
- 科技、信息和网络
- 规模
- 201-500 人
- 总部
- San Mateo,California
- 类型
- 私人持股
- 创立
- 2012
- 领域
- retail、post-purchase、returns、logistics、supply chain、ecommerce、D2C、retail news、Order tracking、tracking package、Online shopping、Exchanges、Shopify、SaaS、consumer trends、Consumer behavior、Shipping、Packaging和Reverse logistics
地点
Narvar员工
动态
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Come join us! Later this morning our own David Morin will be chatting with Two Boxes' Kyle Bertin and Ben Cronsberry on how brands can optimize their return programs for cost and experience. Click the link to sign up! #returnsmanagement #ecommerce
How to Slash E-Commerce Return Costs Without Sacrificing Customer Experience
corp.narvar.com
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?? ?? EXCITING NEWS ?? ?? We've been nominated for two prestigious categories in the Vendor in Partnership 2025 awards We are thrilled to announce that Narvar has been nominated for two prestigious categories in the endor in Partnership 2025 awards: Best Breakthrough Technology Solution and Best Longstanding Partnership! These nominations reflect our commitment to innovation and our dedication to building strong, lasting relationships with our partners. We're proud of the strides we've made in enhancing the post-purchase experience for our clients and their customers. Public voting is now open from November 4-22! We encourage all our followers to support us by casting your votes. Your voice matters and can help us achieve this recognition. ?? Check out the nominees and find out more about the voting process here https://lnkd.in/gastXfXg Let's show the power of our Narvar community! Thank you for your support! ?? ?? #Narvar #VIPAwards #VIPNominee #VIPAwardNominee #BestBreakthroughTechnology #BestLongstandingPartnership #VoteNow #Innovation #CustomerExperience #Partnership #RetailTech #CommunitySupport
Be a part of the Vendors In Partnership Awards
usvendorawards.awardsplatform.com
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Narvar转发了
We know just how hard it is to get going the week of Daylight Savings. ?? Here's something to look forward to: our upcoming webinar with Narvar, “How to Slash Online Return Costs Without Sacrificing Customer Experience!" Join Narvar’s David Morin and Two Boxes’ Kyle Bertin & Ben Cronsberry on Thursday, November 7th at 10am PST/1pm EST. Learn: - Preventative strategies for reducing your return rate. - Tips for optimizing inherent costs of a return program. - Ways to increase resale value of returned items. Sign up here: https://lnkd.in/gN2xFZbZ ... and see you there! #twoboxes #narvar #returns #partnerships #ecommerce #logistics
How to Slash E-Commerce Return Costs Without Sacrificing Customer Experience
corp.narvar.com
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?? Big news! We’re excited to welcome back Jim Emerich as Narvar’s CFO. With 30+ years in high-tech financial leadership, Jim brings a wealth of experience in scaling businesses. ?? Reporting directly to our CEO, Anisa Kumar, Jim will lead our financial strategy as we continue our journey to reshape the post-purchase experience for 1,500+ global brands. His expertise in mergers, IPOs, and sustainable growth is invaluable as we double down on AI and data to deliver unmatched value to our retail partners. Here’s to a future full of growth, innovation, and customer success! Welcome back, Jim! ?? #Narvar #Leadership #AI #Innovation https://lnkd.in/ejfuAakb
Jim Emerich Rejoins Narvar as CFO to Lead Financial Strategy as Company Continues to Scale Globally
prnewswire.com
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? Happy Diwali from Narvar! ? At Narvar, we believe in celebrating togetherness, diversity, and the many festivals that bring joy to our global team. Ahead of Diwali, our teams came together to share in the light, laughter, and vibrant traditions that this festival of lights represents. ?? From rangoli designs to festive treats, our Diwali celebration was filled with color, joy, and unity. We’re proud to work alongside so many amazing individuals from different cultures, all contributing to the inclusive spirit that makes Narvar truly special. Wishing everyone a bright and prosperous Diwali! ?? May this festival bring light, love, and success to all. ?? #Diwali2024 #TeamNarvar #CelebrateTogether #DiwaliAtNarvar #CorporateCulture
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Self-reported return fraud increased 16 percentage points YoY. Now, 52% of consumers have participated in return fraud at least once in their lifetime. Narvar’s CEO Anisa Kumar shared key strategies for retailers to limit their fraud risk exposure. Watch her interview with DC Velocity here: https://lnkd.in/gJjhCzC6
Supply Chain Short Takes: Anisa Kumar of Narvar on preventing fraudulent retail returns
dcvelocity.com
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Today we’re launching our latest survey in partnership with Reshop to help brands understand current sentiment around shopping and returns, and to explore how returns can be leveraged to drive revenue ?? during the 2024 holiday season. In this survey, you’ll learn:? ?? The importance of choice on driving loyalty and conversion ?? The most-coveted return and refund options this holiday season? ?? How to leverage returns and refunds to drive that first conversion and many more in your customer’s lifetime. Download here: https://lnkd.in/gcFQET89
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Don’t miss our upcoming webinar, “How to Slash Online Return Costs Without Sacrificing Customer Experience,” on Nov. 4! Hear from?Narvar's David Morin and Two Boxes' Kyle Bertin?on how to reduce the overall cost of returns, including: - Preventative strategies for reducing your return rate. - Tips for optimizing inherent costs of a return program. - Ways to increase resale value of returned items. Sign up here:?https://lnkd.in/gN2xFZbZ
How to Slash E-Commerce Return Costs Without Sacrificing Customer Experience
corp.narvar.com
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Narvar转发了
We're thrilled to announce that Two Boxes is partnering with Narvar, a leader in post-purchase experiences! ?? This collaboration brings together Two Boxes' advanced returns processing technology with Narvar's exceptional post-purchase intelligent platform, creating a seamless, end-to-end returns experience for brands and their customers. ?? Together, we aim to: - Simplify returns: Making it easier for brands to manage returns efficiently and for customers to return products with ease. - Enhance customer satisfaction: Ensuring a smooth, hassle-free experience from the moment a customer decides to return an item. - Increase merchant profitability: increasing return-to-stock rates and fighting fraud to protect merchants' bottom lines. We're excited to work alongside Narvar to continue driving innovation in the returns space. Stay tuned for more updates on how this partnership will make returns simpler, smarter, and smoother for everyone! #partnership #TwoBoxes #Narvar #returns #returnsmanagement #customerexperience