Narvar

?? A new era of post-purchase experiences is here! ?? Introducing IRIS: the game-changing intelligence layer by Narvar that’s all about creating smarter, more personalized experiences for customers while driving meaningful growth for retailers. Narvar’s CEO Anisa Kumar says it best: "With IRIS as our foundation, we’re redefining the future of post-purchase, helping retailers unlock their full potential by turning every interaction into an opportunity to build trust, deliver on promises, and grow their business." ???? Let’s unlock hyper-personalized experiences for your shoppers! #Innovation #RetailTech #PostPurchase #CustomerExperience #Narvar #IRIS

You know what’s a lot of data points? 42 billion. That’s how many consumer interactions annually make up the dataset powering Narvar’s Intelligent Retail Insights Service (IRIS). AI is only as good as its data, and Narvar’s IRIS has the best. Together, let’s redefine what’s possible. #AI #fraudprevention #retailpersonalization

Shoptalk is almost here, and if your post-purchase experience isn’t driving revenue, we need to chat. We’re rolling in with: ? AI-powered personalization that gives every customer the perfect experience for their needs (and yours) ? Revenue retention and growth strategies (because profits > problems) ? Fraud prevention so smart it spots trouble before it starts ? Reverse logistics that actually move your business forward ?? Find us at Booth 2140, or book a meeting with one of our experts. We’ve got the insights, you bring the curiosity. #Shoptalk #RetailTech #AI?

Most retailers walk the same tightrope: ?? Too focused on experience? You’re a customer favorite—but bleeding cash.? ?? Too focused on efficiency? Profits look great—until customers peace out. So, what’s the move? Personalization. ?? Give high-value customers VIP treatment. ?? Offer smart incentives (not just blanket discounts). ?? Make returns easy—but not an unlimited try-before-you-buy free-for-all. Personalization means a better experience for customers and better margins for you. Because great business isn’t about saying “yes” to everything—it’s about saying “yes” to the right things, for the right people, at the right time. Check out our new whitepaper and webinar in partnership with Cognizant on how retailers can retire from the retail high-wire act. ?? #Retail #Personalization

We all love a tailored shopping experience—one that makes us feel like the brand just gets us. But, personalization isn’t just about delighting customers. It’s also about driving high-impact business results. For retail brands, personalization is the secret weapon to: ?? Grow revenue. Hyper-personalized upsells make it easier for shoppers to say “Take my money!” ?? Retain revenue. Knowing your customers means offering the right incentives to optimize the returns and exchanges process. ??? Protect revenue. Not all shoppers have good intentions. Personalization helps spot fraudsters and put extra checks in place before they do damage. Personalization isn’t just about making customers happy—it’s about making businesses smarter. Ready to level up? ?? #Personalization #Ecommerce #RevenueGrowth

Are you playing Tetris with your returns? You should be. ?? Skilled operators ensure every returned item gets to the right spot, with zero headaches. ?? With multi-label generation for returns, you can strategically send each item to where it belongs, whether that’s:? ??? The nearest fulfillment center ??? A local store, light on inventory ??? Directly to the vendor, circumventing additional transportation costs Returns don’t have to be chaotic when you’ve got the right strategy and technology in place. #Returns #RetailTech #SupplyChain?

?? AI is Retail’s Best Weapon Against Fraud—But It’s Also a Trust-Building Tool. At eTail West, Narvar’s David Morin shared with Mairi-Claire Tay how AI is reshaping post-purchase experiences—and stopping fraud before it impacts your bottom line. ?? The Problem? ?? Customers falsely claim packages never arrived to get free replacements. ?? Return fraud is growing—empty boxes, fake items, and tampered labels. ?? Brands struggle to protect good customers while stopping fraudsters. ?? The AI Solution? ?? Narvar processes 40B+ transactions annually to detect fraud patterns. ?? AI flags anomalies in claims, helping brands approve real issues & block abuse. ?? The result? Better customer experiences for real buyers, fewer losses for retailers. Read the full interview here: https://lnkd.in/dUKY_zz7 #RetailFraud #AI #CustomerExperience #FraudPrevention #Personalization #Narvar #eTailWest

Looking for a coffee break while at Shoptalk? Come visit Narvar’s booth and meet Adam, our coffee robot with a passion for post-purchase! ???? Adam will brew you the perfect cup of coffee while you learn how to turn your post-purchase experience into a revenue driver. Stop by, grab a coffee, and let Adam show you how AI can enhance your customer journey. #Shoptalk2025 #RetailTech #CustomerExperience #PostPurchase #AI?

Personalization has grown up, and it’s a lot smarter now. ?? Before AI, traditional personalization was limited. We had limited datasets, aggregate insights over individual behavior, and static systems. AI and ML are ushering in a new era of personalization, delivering hyper-personalized, dynamic retail experiences. ?? Key innovations include:? ? Actionable insights from billions of data points. ? Real-time decisions that aren’t stuck in 2010. ? Continuous learning—so your recommendations don’t look like they’re from a time capsule. Now, retailers can leverage reliable, effective hyper-personalization. #AI #MachineLearning #Personalization #RetailTech?

?? Personalization doesn’t stop at the "buy" button. ?? Your customers are unique—so why should their post-purchase experience be one-size-fits-all? ? Your most loyal shoppers? Maybe they get an extended return window. ? Frequent returners? A tailored experience that keeps them engaged while protecting margins. ? Delivery claims? Smarter fraud prevention to ensure real issues get solved quickly. With tools like Narvar Assist & IRIS, retailers can personalize the post-purchase journey in ways that drive revenue, protect their bottom line, and build long-term customer relationships. Because the best experiences don’t just happen at checkout—they continue long after. ?? #RetailInnovation #Personalization #AI #PostPurchase #CustomerExperience #FraudPrevention