Narvar

?? A new era of post-purchase experiences is here! ?? Introducing IRIS: the game-changing intelligence layer by Narvar that’s all about creating smarter, more personalized experiences for customers while driving meaningful growth for retailers. Narvar’s CEO Anisa Kumar says it best: "With IRIS as our foundation, we’re redefining the future of post-purchase, helping retailers unlock their full potential by turning every interaction into an opportunity to build trust, deliver on promises, and grow their business." ???? Let’s unlock hyper-personalized experiences for your shoppers! #Innovation #RetailTech #PostPurchase #CustomerExperience #Narvar #IRIS

Nobody likes WISMO panic—especially not retailers drowning in support tickets. But what if you could make those queries disappear? ? That’s exactly what Nuun Hydration did. By optimizing their post-purchase experience with Narvar, they slashed WISMO queries by nearly 100%. ?? ? Fewer support tickets ? Happier customers ? More time to focus on growing their brand (and keeping everyone hydrated!) Want to know how they did it? Check out their story! #Retail #Ecommerce #WISMO #PostPurchase?

What do AI intelligence, unprecedented automation, and personalized customer experiences have in common? They’re all key to the future of retail. WWD recently spotlighted how Narvar’s latest post-purchase innovations are helping brands retain revenue, enhance customer satisfaction, and set new industry standards. Don’t take our word for it—read all about it in WWD. Because in retail, the sale is just the beginning. ?? #RetailInnovation #AI #CustomerExperience #PostPurchase

Consumers want convenience. Retailers want profits.??? And returns? Well, they’re stuck in the middle like a well-worn pair of jeans that almost fit. Cost AND convenience matter. If returning something feels like an Olympic sport, customers won’t be happy. And if free returns eat your margins alive, you won’t be happy. So what’s the sweet spot? We asked consumers exactly what they want in a return experience. Download the 2024 State of Returns Report to find out what they said: https://lnkd.in/eCytkSNf #Retail #Ecommerce #Returns

?? Catch us at Shoptalk! ?? We’re packing our bags, our best AI-powered insights, and just the right amount of swag for Shoptalk! If you’re a brand looking to… ?? Retain revenue through return options like exchanges, store credit refunds, and more. ?? Protect revenue with best-in-class fraud prevention technology ?? Grow revenue via technology that enables you to meet your business objectives ? Increase operational efficiency with optimized reverse logistics processes …then let’s chat! Our latest AI innovation is here to make sure your post-purchase experience isn’t just exceptional. It’s also growth-minded. See you at Shoptalk! ?? #Shoptalk #AI #RetailInnovation?

?? Tariffs are rising, which means so is the value of your returned inventory! ?? With tariffs making it more expensive to acquire product, every SKU you have on hand just got a whole lot more valuable. Instead of scrambling for costly new supply, smart retailers are tapping into an overlooked resource: returns. That’s right. Your returns aren’t just a cost of doing business—they’re an inventory goldmine waiting to be recovered, restocked, and resold. ? Reduces reliance on expensive imports ? Speeds up inventory replenishment ? Maximizes margins in a tough market With the right strategy, returns can be one of your most powerful inventory suppliers—helping you stay agile and profitable in an uncertain economy. #Retail #Ecommerce #Returns #SupplyChain #Tariffs

?? Your most engaged customer? The one who just bought something. ?? Retailers spend so much time and money personalizing the shopping journey—but what about beyond 'buy'? The post-purchase experience is prime real estate for personalization—an opportunity to deepen relationships, build loyalty, and drive repeat sales. Read our latest blog to learn how retailers can tailor the post-purchase journey in ways that feel seamless and impactful. #Retail #Ecommerce #Personalization #PostPurchase #CustomerExperience

42,000,000,000. 42 billion.? 42 followed by nine zeroes. (And counting!) That’s how many consumer interactions annually make up the dataset powering Narvar’s Intelligent Retail Insights Service (IRIS). AI is only as good as its data, and Narvar’s IRIS has the best. Together, let’s redefine what’s possible. #AI #retailtech #fraudprevention

Don’t view returns as a loss. ?? Treat them as one of your most-valuable supply channels. ?? Here’s how: ?? Speed matters. Prioritize high-demand items with faster return methods. ?? Right place, right time. Route returns to locations where they’ll sell fastest. ?? Minimize excess handling. Use multi-label & return-to-vendor (RTV) label generation for optimal routing. ? Create urgency. Incentivize consumers for quicker returns. The retailers who optimize their reverse logistics will gain a decisive advantage—recovering inventory faster, reducing costs, and keeping high-velocity products in stock. Returns aren’t just a challenge. They’re an opportunity. #Retail #SupplyChain #ReverseLogistics #Ecommerce #Returns #InventoryManagement

And in the blink of an eye, February comes to a close and we keep on swimming into the fresh, new year. We were privileged to welcome a number of incredible new faces to the Narvar community this month across various departments and regions. Please join us in celebrating the February class of Narvar! ?? ?? Harish M. - President & CRO ?? Jamie McCandlish - Enterprise Customer Success Manager ?? Ayush Prajapati - Product Designer ?? Mohan Achar - GVP of Customer Support & Success ?? lalit chachlani - Cloud Security Engineer I ?? Geethanjali Bc - AP Specialist ?? Srihari Chandramoulee - Principal Product Manager ?? Evan Krum - Customer Strategy & Programs Lead ?? Mike Roberts - Principal Software Engineer We’re so excited to have you with us and can’t wait to see what peaks we summit together! Looking to start the new year off with a new gig? ?? Check out our open roles: https://lnkd.in/gXkwdimj