Multifamily X Podcasts

Think your company has a strong brand? Prove it—without saying a word. Sign up for the YouTube premiere here:?https://lnkd.in/e2F4wpKJ Corporate brands are built just like personal ones: Through people. Through consistency. Through trust. Tony Sousa ?? joins us to break it all down. Here’s what stuck: You don’t need a flashy campaign to build a brand. You need people who show up—online?and?offline. We call it personal branding. But at the core? It’s your reputation. Tony puts it perfectly: “We call it personal brand—but really, it’s just your reputation. In person and online.” The best companies get it. They humanize their brand. They let their people be seen, heard, and known. Because your brand isn’t what you say it is—It’s what people feel when they see your name. Huge thanks to?AppWork?for powering this conversation!

Too often, people feel entitled to tell others how to show up online. Join the episode premiere here:?https://lnkd.in/e2F4wpKJ No context. No connection. No invitation. Tony Sousa ?? joined me for a conversation about boundaries, unsolicited advice, and the unspoken rules of showing up authentically in the digital space. You wouldn’t walk up to a stranger and critique their outfit. So why do it with someone’s content? Tony says it best: “There are no rules to the game. Just PR, perspectives, and the ability to play it well.” If you’re going to give feedback—make it thoughtful. Make it helpful. Otherwise? Just keep scrolling. Because content is personal. And how you respond says more about?you?than it does about the post. Many thanks to our friends at AppWork for making this conversation possible.

?????? ???? ???????? ???????????? ???????????????????? ???????????????? ???? 2025? At RETCON, Chris Moreno sat down with James Shearin to find out. ?? Watch the full conversation: https://lnkd.in/ehPgBCzS ? Cross-sector collaboration is no longer optional ? AI is shaping leasing, maintenance, and development ? Tech is moving faster—some firms jumped from 500 to 85,000 AI queries per month James said it best: ?“??????????’?? ???? ?????????????? ???????? ?????? ?? ????????????????????—???????? ?????? ?????????????? ?????? ???? ?????????? ???????????? ????????????????.” Ever had one conversation at a conference change everything? ?? Drop your story.

Still think handshakes are enough? They’re not. In this episode,?Tony Sousa ???lays it out straight: If you’ve ignored online branding, you’re already behind. The world moved. It’s on LinkedIn. It’s on Instagram. It’s on YouTube. And if you’re not there, your audience isn’t seeing you. Tony says it best: “There’s a whole universe outside the handshake. If you’ve missed it, we can help you catch up.” This one hits hard—for owners, operators, and anyone trying to stay relevant. Sign up now for the YouTube premiere:?https://lnkd.in/e2F4wpKJ Thanks to?AppWork?for making this one possible.

The day before the podcast recording, Adrian C Danila CAPS, CAMT put out a challenge—first DM gets a podcast session after Tony Sousa ??. Mendy Seegar was the winner. Sitting in the studio, watching the conversation unfold, she seized the moment. She stepped up, took the mic, and delivered. The discussion covered authentic leadership, the courage to share bold ideas, and AI-driven innovation in multifamily. At APEX, she’s leading business development, streamlining operations, and driving tech adoption across Texas, Oklahoma, Georgia, Phoenix, and Florida. She’ll be at NRHC in Orlando next month—connect with her there. Big thanks to AppWork and Sean Landsberg, CAM for making this happen. The best conversations come from unexpected moments. Who’s ready to step up next?

?????? $250 ?????????????? ?????? ?????? ?????????????? ???? ?????????????????????? ?????????????????????? Every. Single. Day. The multifamily industry loses $250 MILLION in rent revenue due to inefficiencies in maintenance and make-ready processes.? Why? Because too many properties are dropping the ball on unit turns. Delays, lack of structure, poor communication, and outdated processes are costing companies MILLIONS—and many don’t even realize it. ???????????? ?????? ???????? ???????????????????????? ????????: https://lnkd.in/esKa3CQb In this episode of Masters of Maintenance, we sat down with Tim Turner, Area Maintenance Manager at Avenue5 Residential, and Craig Bartholomew, CAMT, CPO Instructor, NAAEI Faculty, Director of Training and Inspections at NetVendor Maintenance, to break down: ? The REAL reasons behind the $250M/day loss ? Where properties are losing money—and how to fix it ? The battle between outsourcing vs. in-house turns ? How technology can help—but only if it’s actually user-friendly ? Why leadership buy-in is the key to faster unit turns Here’s the bottom line: Make-readies are not just another maintenance task. They are a direct revenue driver. The longer a unit sits, the more money is left on the table. A huge shoutout to our sponsors Kairos Water and AppWork for making this episode possible. What’s the biggest maintenance challenge YOU are facing right now? Drop your thoughts in the comments—I’d love to hear your perspective!

?????? ?????????????????????? ???????????????? ??????????????????: ???????????????????? ?????? ??????????????! In the latest episode of The Multifamily Hangout, Chris Moreno and Adrian C Danila CAPS, CAMT had the honor of sitting down with the one and only Debbie Phillips, Ph.D., CPM—a powerhouse in multifamily leadership, workforce development, and strategic operations. ?? ?????????? ?????? ???????? ?????????????? ??????:? https://lnkd.in/epnSfPDM ????????? ?????????????? ???? ????????????????????, ????. ???????????? ???????????? ????????-???????????????? ???????????????? ????: ?? The mindset shift from performance-driven to purpose-driven leadership ?? Why authentic leadership is the key to company culture and long-term success ?? How to find and develop top talent in today’s evolving market ?? The impact of AI and technology on property management—what's hype and what's real ?? Why the multifamily industry is the most generous and collaborative in the world Her wisdom is a must-hear for multifamily professionals looking to optimize operations, lead with purpose, and build teams that thrive. A huge thank you to Gatewise for supporting the show and helping us bring these valuable conversations to the industry. What’s your biggest takeaway from this episode? Drop your thoughts in the comments! ??

?????? ?????? ?????????????? ?????? ???? ????????-???????????????? ?????????????????????????? ???????? ?????????????? ??????'???? ?????? ?????????????? ???? ????????????????Some of the best deals don’t start with a pitch—they start with a conversation. In this episode of Multifamily Chronicles, we sat down with Christopher Maier, MBA, a master connector who knows how to turn casual conversations into multi-million-dollar deals. ?? Tune in now: https://lnkd.in/ev4VTg85 ?Key Takeaways: ? The power of relationship-driven networking vs. transactional selling ? How a simple introduction turned into a $150M development deal ? Why true follow-up isn’t just about checking in—it’s about intentionality If you’re serious about building meaningful connections that lead to real opportunities, this episode is for you.

?????? ???????????? ???? ???????????????? ????????????????????: ???????????????? & ???????? ???? ????????????? The rental industry is evolving at a rapid pace, and those who embrace centralization, automation, and AI are leading the way. Chris Moreno and Adrian C Danila CAPS, CAMT dive into a compelling conversation with Katelyn Utsey in the latest episode of The Multifamily Hangout. Katelyn delivers a masterclass on how technology-driven property management is transforming operations, optimizing workflows, and enhancing outcomes for both owners and residents. ??Watch the full episode here: https://lnkd.in/eK3_uMjA This episode dives into: ?? The power of tech-driven property management – real efficiency gains ?? The impact of automation & centralization in real estate ?? How leadership strategies shape the future of investing ?? Challenges & opportunities in scaling a centralized model Katelyn shares how H2 Real Estate manages 189 properties with a fully centralized approach, leveraging AppFolio, fleet management software, and AI-driven efficiency. Her leadership insights on mentoring teams, fostering innovation, and adapting to change are invaluable for any multifamily professional. ?????? ????????????????: Technology must be your co-pilot, not a replacement—centralization only works when you empower people with the right tools, training, and leadership. A special thank you to our sponsors Kairos Water and Coastal Painting Contractors Inc for supporting this episode and making these valuable conversations possible! What’s your biggest takeaway from this discussion? Let’s talk in the comments!

"?????? ???????????????? ???? ?????????????? ???????????????? ???? ????????????: ?????????? ???????? ??????????????." This powerful insight comes directly from Bob Knakal, one of NYC's most respected real estate experts, who has closed over 2,300 property deals. Bob emphasizes that during the pandemic, Manhattan's 30% rent drop illustrated how supply and demand directly impact affordability. Watch the full conversation here: ??https://lnkd.in/ek36Nrws Bob shares that incentivizing property improvements previously reduced NYC's dilapidation rate from 14% down to 0.04%, showcasing effective policy in action. However, recent policy changes have discouraged essential property investments, leaving thousands of units unrenovated. In our recent conversation, Bob also highlighted the crucial role AI is playing in real estate, from prospecting and deal execution to powerful data analysis. His insights into leveraging proprietary data for smarter investing are truly invaluable. ?????? ?????? ???? ???????????? ???????????????? ???????? ?????? ???????????????? ???? ?????????????? ???????? ????????????? Special thanks to our sponsors Kairos Water and Coastal Painting Contractors Inc #RealEstateTrends #MultifamilyInvesting #CommercialRealEstate #AIinRealEstate